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“Deceptive advertising and poor quality” 1 of 5 bubbles
Review of Magnuson Hotel Historic St. Augustine

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Magnuson Hotel Historic St. Augustine
Ranked #60 of 79 Hotels in Saint Augustine
Columbia, South Carolina
Level Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Deceptive advertising and poor quality”
1 of 5 bubbles Reviewed April 30, 2014

Made reservation at this hotel on relatively short botice because it's advertised as being in the Saint Augustine Historic District. At best it's on the outskirts, not walking distance, about a 10-minute drive. That's the least of my complaints.

We had a queen suite with a jacuzzi.

The hotel is in desperate need of updating/renovation. The furnishings were very old, shabby and mismatched. The room smelled musty. The hotel has no elevator (only 2 levels, but still...)

Only 5 of the 10 lightbulbs about the double sinks were lit. Since we didn't want to be disturbed by maintenance, my husband went to the front desk to request replacement bulbs and was given 2. Seriously!! Hotel management actually rations light bulbs!

The door to our room was sticking horribly and required a great deal of force to open and close.

The bi-fold closet doors couldn't be closed because they were off-track.

The shower control was not working properly; my husband fixed it himself.

The hotel is seriously overpriced for its location; since we weren't familiar with the area, we made a reservation that was not in the part of town we wanted to be in. False advertising (historic district) as far as I'm concerned. Stay here at your own risk!

Room Tip: Avoid this hotel at all costs! If you can't avoid it, don't get a room near the pool unless...
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  • Stayed April 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank GSimmons03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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409 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (117)
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English first
Newtown, Pennsylvania
Level Contributor
89 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed April 28, 2014

Pretty much more than expected. Inexpensive motel, especially for its location, right in the historic St. Augustine area. Clean, friendly, great breakfast - the new standard of eggs, waffles, fruit, oatmeal, yogurt, juices, breads, . . . . and they were not pushing you out by cleaning up right at the end time of the breakfast like many motels do. Certainly not a 4-star, but a respectable 3-star. No crazy frills, but, then again, you're not here for the frills. Definitely worth the price. Workers were very friendly. Accommodated me with an early check-in, and a later check out. Nothing not to like. Fridge, microwave, heat lamp in room.

Room Tip: Based on previous reviews, I requested a room on the front side as there are train tracks along the...
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  • Stayed April 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PhillyBob20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 28, 2014

My family stayed at this hotel literally a 3 minute walk to the Historic District strip and extremely conveniently located...We usually stay at 4* or better but could not find accommodations as such. The rooms and carpets were ultra clean and fresh. The beds surprisingly comfortable and lush, bathrooms clean and contrary to the negative reviews, the trains were not an issue. There was 1 or 2 but it paled in comparison to the stunning sunsets. The water in the sinks and showers were a comfortable stream as well as quite hot. The pool and surrounding around was immaculate and there were ample people enjoying their visit. There were lovely roses and oranges in the main entrance, the staff was friendly and accommodating. We would definitely stay again.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HappyGuest042014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newnan
Level Contributor
258 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
1 of 5 bubbles Reviewed April 27, 2014 via mobile

Its not in the historic district at all. Outside looks like its falling in. The staff lies about the location. Don't waste your money send a little more and stay somewhere nicer. Thankfully I was able to cancel. 125 a night what a rip off.

Stayed April 2014, traveled as a couple
Helpful?
2 Thank curleyc862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
173 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed April 27, 2014

On the outskirts of 'historical city' but only a 15 min walk. Rooms are ok and clean. We were at riverside and there are freight trains every four hours. If you are a light sleeper, take a room on the other side.

  • Stayed April 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ellehoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 bubbles Reviewed April 21, 2014

Hotel's name carries "Historic District" in it - must be another historic district, because they're NOT in St Augustine's. Sort of a hotel in Brooklyn claiming they're in Manhattan. Receptionist seemed trained to convince guests otherwise In-room Safety deposit box broke twice. Friendly maintenance guy fixed it but nevertheless, delayed myself and my kids for dinner. Hot tub by pool was turned off and cold, and took a while to get hot (you wonder a dead cold whirlpool at 5:30 pm?). When it got going, the jets were pitiful. A pretty little girl worked with her mom in the laundry area. - is this even allowed? Breakfast was professional. There are other places to stay.

  • Stayed April 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank innonmainmanasquan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Augustine Beach, Florida
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 19, 2014

We have stayed at this hotel on a previous trip last summer. It is always a pleasure. We were disappointed at there not being a breakfast girl anymore maybe she was just off but in the past they had a beautiful young lady who was very gracious and friendly! The manager at the front desk is always nice as well she is very accommodating and will try her best to get what you want so we thank marialena as well. We will be back and if you go ask for maria she will get you what you want.

Room Tip: Poolside is nice!
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  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Isabella M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Magnuson Hotel Historic St. Augustine

Property: Magnuson Hotel Historic St. Augustine
Address: 1111 North Ponce de Leon Boulevard, Saint Augustine, FL 32084 (Formerly Quality Inn Historic)
Location: United States > Florida > Saint Augustine
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 79 Hotels in Saint Augustine
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Magnuson Hotel Historic St. Augustine 2*
Number of rooms: 84
Official Description (provided by the hotel):
The Magnuson Hotel Historic St. Augustine is located in scenic downtown St. Augustine, overlooking the beautiful San Sebastian River to the west. Leave your car and walk to area restaurants and shops, plus the town trolley and train stops are a 10 minute walk from the Magnuson Hotel Historic St. Augustine. You will be minutes from shopping at the Belz Outlet Mall, gator viewing at the Alligator Farm Zoological Park, and the fast paced world of racing at the Daytona International Speedway are all near the Magnuson Hotel Historic St. Augustine. ... more   less 
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Also Known As:
Quality Inn Historic Hotel Saint Augustine
Quality Inn Saint Augustine
Saint Augustine Quality Inn

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