This was a second visit to the Casa Monica. The positive: as experienced before, the hotel is well managed and kept in a good state of repair. Service is prompt and couteous. Restaurant is excellent although it may be pricey for some. Pool is open until 11:00 PM and the gates locked until morning which is good from a safety point of view and for noise comfort.
The negative: although the hotel has a "no smoking" policy, the room had a faint odor of cigar smoke which indicates the typical "tourist on a binge puffing away" guest that I often run into on the road. The room sign for "privacy" and "please clean" is on one hanging card. We had a prankster turn it from "please clean" to "privacy" and thus, no room cleaning one day until we called late in the afternoon. The hotel should change to a two sign policy (one for each situation) as have most hotels to avoid guests being inconvenienced by the occasional clown who finds it funny to change signs while walking down corridors. Some of the staff were "stuffy" which always amazes me since in this business the only thing that counts is having a paying guest who acts responsibly during his or her visit.
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- Also Known As:
- Casa Monica, Autograph Collection Hotel Saint Augustine
- Casa Monica Saint Augustine
- Casa Monica St Augustine
- Hotel Casa Monica
- Casa Monica Hotel