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“Amazing Hotel!”

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Casa Monica Resort & Spa, Autograph Collection
Ranked #17 of 78 Hotels in St. Augustine
Certificate of Excellence
Reviewed January 30, 2013

Romance, architecture, location, decor, ambiance, and hospitality... Ten out of Ten! The Casa Monica is conveniently located in the heart of Saint Augustine's Historic District and within walking distance to St. George Street - which is the major hub of most shops, local attractions, and a great source of restaurants and eateries. My Fiancé (now husband!!) and I stayed in a gorgeous suite. The decor was true to the Spanish influence in the area. The hotel concierge were helpful, kind, and more than accommodating! We never had a chance to dine in their restaurant downstairs, but were able to enjoy a cocktail from the bar. It simply has the best of both worlds. It possesses the historical charm that one desires while staying in the country's "oldest city" but has all of the modern conveniences. The room sizes were large and our had a gorgeous view of downtown, whereas some of the others overlook the pool and cabana area. Either way, your view wouldn't be anything less than spectacular.

The downfalls to this gorgeous hotel: The price is high. We were celebrating a special occasion and didn't mind springing for the *best of the best* - but for any other trip we may not have found the price to be acceptable. Also, they have "mandatory valet" service which is another 20$ or so.

  • Stayed: October 2012, traveled as a couple
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Thank allirussell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this reviewResponded February 8, 2013

I thank you for taking the time to share a review of your recent visit. I am so happy you enjoyed your experience at Casa Monica and the Ancient City. There is so much to offer in our charming town and I hope you have the opportunity to visit again soon with your new husband.

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1,306 - 1,312 of 1,870 reviews

Reviewed January 29, 2013

This is the best hotel in St. Augustine, and the only hotel my company will book in that area for business travel (most hotels in St. Augustine are questionable at best). The hotel is beautiful inside and out with original works of art and stunning architectural features. The property is also walking distance to most attractions in the area.

  • Stayed: May 2012, traveled on business
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Thank Liz T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this reviewResponded February 8, 2013

Thank you for your comments and we certainly appreciate your business and your company's selection of Casa Monica. Knowing you travel extensively, your senior review means so much to us.

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Reviewed January 28, 2013

As other reviewers have pointed out, the Casa Monica is very well located within walking distance of the historical sites, shops, and restaurants. The architecture is Spanish/Moorish which lends interest to the hotel. Two friends and I stayed one night in the 3 story Flagler Suite as a special treat to celebrate a birthday.We had expectations of luxury since we paid $700 (w/tax) for the stay. The suite is actually in a tower, so we expected stairs, but the climb to the second bedroom had 37 stairs. We learned not to forget anything from the room! Also, this bedroom has about a dozen very small windows without any window coverings, so you need to be an early riser. The upside is that the windows provide a great view. The two king sized beds in the room were very comfortable; there is a leather chair, a small refrigerator and sink, and the bathroom has a tub with shower.
The bedroom on the second floor is spacious, with a king sized bed, a leather chair, a desk, and a walk-in shower. However, the person who stayed in that room could not get any hot water for a shower.
The first floor has a pull-out couch, a leather chair, a round table with four chairs, a small refrigerator, and a small sink. No dishes or silverware are provided, and there is no microwave.
As for service, the people at the front desk were rather stiff and unfriendly, although the rest of the staff were the opposite. We were sent a fruit plate and a bottle of water upon arrival. Note that the bottles of water left in the room cost $5, and we were charged for a bottle by mistake.
To sum up, we found comfort (with some negatives) but not luxury in this suite. The price of $700 for a 2 bedroom suite in St. Augustine should bring a lot more attention to detail and a much warmer welcome mat to the guests.

  • Stayed: January 2013, traveled with friends
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2  Thank JoanJacksonville_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this reviewResponded February 8, 2013

I appreciate your review and sharing your experience in our Flagler suite, one of our seven signature suites at the Casa Monica. I have reviewed with our Front Office Manager to ensure the description of this suite is more thorough so that there are no surprises. I do have to apologize that you felt that the front desk staff was not as friendly as you would like. That is not the service level that we aspire to and assure you the exception rather than the rule. Thank you again for your comments.

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Reviewed January 27, 2013

I've stayed in a wide range of hotels, but none like this one. There's a beauty and quality and atmosphere that's unlike any other. It's the best of both worlds, it feels historical but has all the modern conveniences. First impression was made driving up, the exterior of the building is very impressive. The lobby is to die for, and when we got to our room jazz music was playing on a bose system which really made the atmosphere.
Advantages:
The location can't be beat- walking distance from everything.
Very comfortable bed.
The restaurant hosts a very nice (a tad overpriced) brunch.
Live music on the weekends.
Fantastic pool area.
Nice furniture/paintings in the room.
Historic feel of staying in one of Flagler's hotels.
Nice bathroom/accessories.
Nice service.

Room for Improvement:
Price was steep (270 for a standard room or one night in January, plus 24 for parking, pay for your own breakfast, plus extra if you want wi-fi...for a hotel at that rate I'd expect more inclusions).
Plumbing was spotty (weird water pressure, loud noises).
Maid didn't realize we opted for late checkout and tried to come in to clean the room.
Wish they had a day spa or one was nearby.

  • Stayed: January 2013, traveled as a couple
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1  Thank KyTravels30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this reviewResponded February 8, 2013

Thank you for sharing your recent experience at Casa Monica. I am very happy that you enjoyed all that we had to offer and I certainly will review those areas where we can still improve. We are reviewing plans for a spa so please keep an eye out for your next visit..

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Reviewed January 27, 2013

My wife had a great experience at the Casa Monica in St. Augustine. The hotel was weary quaint with a comfortable sitting area surrounded by the restaurant. Friends of ours stayed in one of the suites. We stayed in a standard room overlooking thr pool area. Both the standard room and the suite were very spacious. Everything about this hotel was first class. We especially liked the fact that we could walk out the front door of the Hotel and we were in the heart of Saint Augustine.

  • Stayed: May 2012, traveled as a couple
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Thank gbrockl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this reviewResponded February 3, 2013

I am so happy that you and your friends enjoyed the Casa Monica. Saint Augustine does indeed have that European feel and charm and without the time and inconviences of traveling abroad. Thank your for sharing your experience.

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Reviewed January 24, 2013

I had the pleasure of spending another night at the beautiful Casa Monica Hotel in mid December.

As a crew member for a world wide aviation department I have the opportunity to visit most of the globe. So to find such a delightful hotel with old world charm, modern amenities and a spectacular staff is worth writing about. From check in, dinner, a glass of wine at the bar to check out everything was 5 star. I recommend this hotel to all Flagler College parents at least once during your child's education in Saint Augustine, Florida. I had 2 children attend this college and in 8 years I have tried just about all hotels in the area. And The Casa Monica is the best. Book early, and remember it is associated with Marriott so your points will work!

Room Tip: Rooms facing west and north both overlook parks, smart choice.
See more room tips
  • Stayed: December 2012, traveled with family
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1  Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this reviewResponded January 26, 2013

It is wonderful to read reviews like yours. I am sure in your aviation profession you have spent more nights in hotels than you care to remember and coming from such a seasoned traveler your comments are very meaningful. Flagler College is a wonderful educational choice for your children as well. I do appreciate you taking the time to share with our trip advisor readers. Please visit soon and oftern. Thank you.

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Reviewed January 23, 2013

We stayed for 2 nights in December before the holidays, parked our car, and walked everywhere!
The hotel location is very central to shops, entertainment, restaurants. We were in a spacious room on the 5th floor overlooking the beautiful grounds of the Lightner Museum and catching the sunset at night. The room also had a small bar area with refrigerator which was nice. Because of our Marriott points we got food vouchers, so we enjoyed croissant breakfast sandwiches at the little coffee cafe on the main floor. We have sleep issues and the first night other people were up at 4 a.m. talking very loudly while waiting for the elevator. The second night, the hotel's alarm was acting up, which started in the afternoon, and it went off in the middle of the night. So both nights were not good for a restful sleep :( The king bed however was comfortable!

  • Stayed: December 2012, traveled as a couple
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3  Thank Cathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this reviewResponded January 26, 2013

Thank you for sharing and I am very happy that you enjoyed your room and the area. Your room location is normally in a very quiet area of the hotel and I am so sorry that your sleep was interrupted by hotel guests and then the alarm. I know your room by your description and it is a favorite. I appreciate your comments.

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Additional Information about Casa Monica Resort & Spa, Autograph Collection

Address: 95 Cordova St, St. Augustine, FL 32084-4424 (Formerly Casa Monica, Autograph Collection)
Phone Number:
Location: United States > Florida > St. Augustine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in St. Augustine
#9 Family Hotel in St. Augustine
#13 Romantic Hotel in St. Augustine
Price Range: $220 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Monica Resort & Spa, Autograph Collection 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Casa Monica, Autograph Collection Hotel Saint Augustine
Casa Monica Saint Augustine
Casa Monica St Augustine
Hotel Casa Monica
Casa Monica Hotel

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