Our trip to Casa Monica was done on a redemption certificate so we didn't expect an amazing room. The first room we were shown was just fine, but a little claustrophobic because there was no window in the sleeping area. When we inquired about seeing another room, there was an immediate, friendly offer to show us another one(which, by the way, was just lovely). Since we were going to be there for a week, we requested a comfortable chair but none was available. Okay, we'll live with it. HOWEVER, we got a call from the general manager the next morning who was reviewing request reports, and he encouraged us to move to(an even nicer) room. He personally showed us the new room. Bottom line is that we had a wonderful week at the Casa Monica, including a delightful server each morning(hi, Madison!) and a Happy Easter card and stuffed bunny on the door one morning. Come on, when was the last time you had that little touch?? Many, many thanks to the hotel staff(all the way to the top!); we will be back.
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- Also Known As:
- Casa Monica, Autograph Collection Hotel Saint Augustine
- Casa Monica Saint Augustine
- Casa Monica St Augustine
- Hotel Casa Monica
- Casa Monica Hotel