Our first trip to St. Augustine and we are a family of 5 who took the trolley tour earlier this week. This trolley tour cost us over $100 for our family and it was NOT worth it.
***Our experience- The booth staff where we purchased our tickets was very nice and friendlly. However,we got on at St. George Street. We sat in seats in the middle of the trolley since that was what was available. It was difficult to hear the driver. He was talking so fast that no one around us could understand him. The seats were very hard and uncomfortable. We got motion sickness from sitting near the back of the trolley and fish-tailing from the driver made it worse. We relocated to seats behind the driver thinking that we could hear and hoping to solve the nautious feeling. We still could NOT understand the driver. What we could hear was lots of rushed details but NO USEFULL information or overview of the city that would appeal to first time visitors.
We decided to take the full route to try to get an idea of the layout of the city but we went down lots of small one way roads winding roads and honestly I think that we would have been better off on a self-guided tour with a hotel map. Since the tour takes an hour and fifteen minutes total without getting off and on and it stops running at 4:30 you would have to start very early to make it around at all the stops. The city is beautiful and it was a shame that the tour was not as described or intended.
The orange trolley tour we expected it to be a good for convinece with a tour. We did not get an over-view of the city. We could have done much of it on a walking tour and the rest with a car. There are many locations around the city and attractions that offer free parking. After we waited 15 minutes to board the trolley, it showed up late and then it was full so the driver said there would be another trollley right behind him to pick us up. It was there 15 minutes after he left. We waited over 30 minutes for one trolley to pick us up so I can't imagine how long it could take to get across town if you had to change trolleys. Be forwarnded it is hot and aggrivating to wait. Then when you do finally board, you are sick, uncomfortable and have no idea what you are looking at because you can't understand the driver. Very disappointing and bad first impression of such a great city. Very expensive and definately NOT convienent. We would NOT recommend this to other travelers. Drivers seem rushed trying to do too much. Probably a better tour with one employee driving and another giving the tour. Poor guy seemed like he was trying to do it all. Good idea but had a bad experience. Hope the company addresses those problems until then, save your money and skip the tour.