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Comfort Inn & Suites St. Augustine
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Reviews (674)
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368 - 373 of 674 reviews
Reviewed June 17, 2014

Our room was comfortable but our stay was greatly enhanced by Chellena, the evening desk clerk at the front desk. She suggested places to eat and how to save money in St. Aug. She saved us a bundle and gave outstanding directions. She suggested local attractions to our liking and when, how and where to park. This saved us enormous time and searching in the summer heat. We stayed 3 nights and each morning we enjoyed the breakfast. Joe was in charge and everything was hot and fresh. Joe kept it clean and ready for each guest to get all things breakfast. After spending our day exploring St. Aug, every time we came back to the hotel for the evening, Chellena was sweeping up trash and wiping down the breakfast area where someone had left a mess at the juice station. She would happily greet us and ask how our day had gone offering more fun for the next day. She made us feel very much at home and welcome. When we come to St. Augustine again, we will choose this Comfort Inn 100% because of Chellena.

  • Stayed: June 2014, traveled with family
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5  Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2014

We stopped here for an overnight to break up our long trip. The staff was beyond friendly. Rooms were very clean. We will stay here again on our next trip. We did not have the breakfast so I cannot comment on that. We slept in and ate at the little diner right across the parking lot. It was great food and service as well!

  • Stayed: June 2014
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2  Thank jdl197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort32084, General Manager at Comfort Inn & Suites St. Augustine, responded to this reviewResponded June 18, 2014

Dear JDL197,

Thank you for your time to write your feed back.

We are glad you had great stay with your stay. Appreciated your comments on our friendly staff and clean rooms.

Hmm, you missed our delicious HOT Breakfast. Hope you will another trip very soon to have another great stay with us. We look forward to seeing again soon..

Sincerely,
Mac Jerry,
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2014 via mobile

My boyfriend and I came here for a great vacation but some hotel we stayed in was awful! Until we came to Comfort Inn & Suites, where we meet Challena and she was awesome!!! She really helped us out and was very understanding, plus she has a really great personality and helped us out on all the fun attractions around town. The room was very clean, not far from the downtown part of St Augustine, and not far from 95. If we ever come back of course we will come back to stay at the Comfort Inn & Suites!

Stayed: June 2014, traveled as a couple
2  Thank Mandy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2014

stayed here one night on route from sanford to brunswick,hotel is easy to find ,just off the i 95,no noise in hotel thou,took 2 mins to check in,rooms are ample big enough,we had 2 queeen beds...which were so comfy we oversleept!...good pillows,good quiet aircon,nice very clean bathroom,coffee in room to,also 24 hour coffee in reception along with fruit...breakfast l thought good,some hot stuff as in egg things and sausage,cereal fruits,coffee breads waffles ,all the usual's,decent qualty...check in was very helpful and polite..lots of parking free,near to eats ,l would willing go there again..no complaints

Room Tip: we had a rear room away from the 95 was really quiet
  • Stayed: June 2014, traveled as a couple
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2  Thank petesman2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2014

This hotel was as described and a pleasant/restful experience. It was away from the old city nightlife but convenient enough for our purposes (heading to Miami on I-95). The beds were superior and we appreciated the choice of pillows.

To be fair: The best hotel in the universe can't spare you the annoyance of the guest who decides to watch NASCAR on TV, loud, at 5:30 a.m. We can't say whether this is a thin-wall issue or just a rude-customer issue, but the hotel gave us two pillows apiece -- great for putting one over my head.

The breakfast was the usual fare -- hot items, cold items, juices and yogurt. Staff was courteous and service was good.

  • Stayed: June 2014, traveled with family
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1  Thank RustyJohnsonCity_TN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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