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“Very Nice”

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Comfort Inn & Suites
Ranked #24 of 78 Hotels in St. Augustine
Certificate of Excellence
Reviewed December 30, 2013

My husband and I had a very nice experience at this hotel. The lobby was attractive with a lovely staircase. We stayed in room 209 which was clean and well maintained; our bed was very comfortable. We enjoyed the complimentary breakfast and found the staff to be friendly and helpful. We would stay at this hotel again and highly recommend it to others.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with this hotel
3  Thank Dannylen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort32084, General Manager at Comfort Inn & Suites, responded to this reviewResponded January 1, 2014

Dear Danny,

Thank you for taking the time to write a review.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

General Manager
Comfort Inn & Suites

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367 - 373 of 627 reviews

Reviewed December 29, 2013

Our 3 nite stay was ok. The check in and check out was speedy and Chellana (sp?) was very friendly and helpful. . Telling us about the local malls and the trolley. Some of the help's dialect was hard to understand Our room evidently had been closed up for quite a while and had a stale smell that needed some fresh air, which thankfully we could raise a window for hours and solve. The property is located behind a car wash and a service station, but not a big problem. Breakfast was wiped out the first morning all except cereal and yogart, the other mornings the eggs and sausage were well stocked and available. One customer tied up the waffle maker for her large family, so we missed out on waffles. Would I stay again?...doubt it..too many other newer and cleaner, fresher smelling places priced within the same rate.

Room Tip: examine the room before moving in.
  • Stayed: December 2013, traveled as a couple
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1  Thank Americusite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort32084, General Manager at Comfort Inn & Suites, responded to this reviewResponded January 1, 2014

Dear Americusite,

Thank you for valuable time to write this review. Thank you for your positive comments on our staff, i definitely pass on to them. These comments empower our staff to do much more. We are very sorry regarding our breakfast, we continue replenish until the last guest enjoy our HOT breakfast. In this holiday’s time, even we extended our breakfast times to make sure all guests get our breakfast

We hope to you see you soon.

General Manager
Comfort Inn & Suites

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Reviewed December 28, 2013

Hotel was very clean. Service was helpful and fast! The beds were very comfortable! We stayed in the guest room suite. The room was a great meeting spot before everyone went to dinner. Second year in a row we have stayed at this hotel. Both times were absolutely great!

  • Stayed: December 2013, traveled with friends
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Thank Kali C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort32084, General Manager at Comfort Inn & Suites, responded to this reviewResponded January 1, 2014

Dear Kali,

Happy Holidays and Happy New Year 2014. Thank you for taking the time to write a review.

Thank you for coming second year in a row to stay in our Hotel. We do our best efforts to keep the place very clean Hotel and great service. I will pass your comments to all staff.

Thank you again, we hope to see you in 2014.

General Manager
Comfort Inn & Suites

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Reviewed December 26, 2013

This was our first trip to St. Augustine and I must say that we really did enjoy ourselves. The hotel was very warm and inviting. The rooms were clean as well was the property. The breakfast was good and the entire staff were warm and welcoming.

When we checked out there was a rude woman in front of us complaining that the soda machine had taken her money and that had ruined her entire stay. I thought that the desk clerk did well in his explanation that it was hotel policy not to return lost money from the vending machines. I told him that I work in the hospitality business and that he did a great job in dealing with her. I told him that if her entire stay was ruined over $2.00 worthless dollars being lost in the soda machine that she obviously had other problems.

We will definitely stay here again if we are in the area!

Room Tip: Great location close to shopping and all the activities that St. Augustine has to offer.
  • Stayed: December 2013, traveled with family
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1  Thank tadams8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort32084, General Manager at Comfort Inn & Suites, responded to this reviewResponded January 1, 2014

Dear Tadams8,

We are very Thankful to you for taking your time to write this review.

We are very glad with your first trip you enjoyed our oldest city St. Augustine. This is great city and we are celebrating 500 years of St. Augustine in 2015. We hope you will some plans to visit again.

Thank you for your comments on our Staff and we hope to you soon.

General Manager
Comfort Inn & Suites

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Reviewed December 25, 2013

What better way to describe our favorite convienient hotel is revamped & restful. You can't get any better than the great location away from the congested areas where those other hotels are 60 years old! Not the Comfort Inn! Every time my family & I stay here we feel like we are coming to our own little apartment. With the unobstructed view of the woods, warm breakfast in a uncrowded nook, & friendly accomodating service this hotel will not disappoint. Don't fret that this hotel is away from the tourist areas, for the convinient location right off the highway & the scenic drive is peaceful. My favorite part: the amazing outlet malls practically right across the street!!! Overall, this hotel is keeping up with modern ameneties while still presenting a bed & breakfast atmosphere. Why would you want to stay anywhere else?

  • Stayed: November 2013, traveled with family
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2  Thank IlapidDriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort32084, General Manager at Comfort Inn & Suites, responded to this reviewResponded January 1, 2014

Dear Bob,

Thank you for your great comments on our Hotel and keeping our hotel as your favorite hotel in St. Augustine.

We are glad our two room Suite (with closed door, Sofa bed, two TV's) working well for your family visit like an apartment at each visit. Great, Thank you.

Thank you for your comments on our staff, facility and location. This empowers us to do much better.

Sincerely,
General Manager
Comfort Inn & Suites

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Reviewed December 25, 2013

A very nice place to stay if you are interested in shopping the Premium outlets of St. Augustine. I would have given it an excellent rating, but the hallways smelled like damp carpet. Other than that it was wonderful. The staff is outstanding. The rooms were very clean and comfortable.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with this hotel
1  Thank WendyGIrmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort32084, General Manager at Comfort Inn & Suites, responded to this reviewResponded January 1, 2014

Dear WendyGlrmo,

Thank you for your time to write this review.

We are very glad you enjoyed your stay with our Hotel near to the Outlet Malls. We hope to see you very soon.

Sincerely,
General Manager,
Comfort Inn & Suites

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Reviewed December 24, 2013 via mobile

Reasonable, friendly staff. We spent time in the Historic District and the distance wasnt bad. More street signage would be helpful. Food is good in restaurant, just limited. But not far from a Cracker Barrel.

  • Stayed: December 2013
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1  Thank foodiefantwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort32084, General Manager at Comfort Inn & Suites, responded to this reviewResponded December 25, 2013

Thank you for taking the time to write a review on your recent stay at our hotel Comfort Inn & Suites, St. Augustine.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Mallik Jerripothula
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 2367 State Road 16, St. Augustine, FL 32084-0819
Phone Number:
Location: United States > Florida > St. Augustine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in St. Augustine
#14 Family Hotel in St. Augustine
#16 Romantic Hotel in St. Augustine
Price Range: $97 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
St. Augustine Comfort Inn & Suites is a AAA approved Three Diamond rated, Indoor hotel with spacious Standard rooms and Suites. We offer Free HOT deluxe breakfast & Wi-Fi. Conveniently located off of I-95 & State Road 16 and Just minutes away to Outlet Malls, Historic downtown, Beaches, World Golf Village, Imax Theater, Flagler College, and St. Augustine Lighthouse & Museum. Friendly staff and very clean rooms. ... more   less 
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Also Known As:
Comfort Hotel Saint Augustine
Comfort Inn And Suites
Comfort Inn Saint Augustine
Country Inn Saint Augustine
Saint Augustine Country Inn

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