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Comfort Inn & Suites
Ranked #21 of 79 Hotels in St. Augustine
Certificate of Excellence
Lynn Haven, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Stay”
5 of 5 bubbles Reviewed September 23, 2013

I called this hotel while we were on the road. I thought I was calling another Comfort Inn & Suites up the road a bit. Tonia was on the phone and was very nice when I made the reservations. When we arrived at the other hotel I was told that there was nothing in my name there. I showed them the confirmation number and phone number and discovered I had booked the wrong hotel. We weren't sure what was coming, but when we arrived here we were very happy. Mac was at the desk and I was greeted with a huge smile and a warm welcome. All my worries disappeared. The hotel was extremely clean everywhere and we had a good night's sleep. The breakfast the next morning was good. When we left, Tonia checked us out and was again, extremely friendly and accommodating. A big "thank you" to all.

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
Thank annierod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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602 reviews from our community

Traveler rating
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    50
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
Franklin, Massachusetts
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 20, 2013

I booked online and was very happy with hotel. Everyone is so friendly. I traveled by myself but the staff, especially Chellena, were so friendly and helpful. I was missing my pets but Thomas, the Comfort Kitty, was great. Even Thomas was friendly. I would highly recommend this hotel to anyone.

Room Tip: This hotel is close to anything you want to do. Shopping, Historic St. Augustine, restaurants and 9...
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  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mloder2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Level Contributor
290 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

We were very pleased with our stay, The staff was friendly and helpful and the accommodations were very clean and comfortable. We especially appreciated the pillow choices. Breakfast was good and the area very well kept by the attendant. Our only disappointment was the shower water pressure.
We would definitely stay here again especially with the upgrade coupon on Tripadvisor.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank gailmath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janesville, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 17, 2013

I booked online so we didn't know what to expect. Upon arrival, Chellena welcomed us warmly and quickly informed us of all the hotel had to offer. Our room was very clean and spacious. All of the staff were helpful but Chellena, in particular, was a stand out. She answered our questions about the area and made additional helpful suggestions, such as calling the trolley service for us so we would not have to drive downtown. We also enjoyed our visits with "Thomas" the Comfort Inn kitty. The hotel was a very pleasant stop for us in our travels. Thanks Chellena!

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Sheri Hauner H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

We were in town for the Mumford and Sons concert and found this hotel conveniently located at I95 and Hwy. 16, the same exit as the outlet malls. This is an older hotel that was totally redone, and they did a great job. The rooms are modern and spacious. The beds are very comfortable and I love the pillow variety they give you with a little note on your bed explaining which pillow is which. The room was clean and had a fridge, small microwave and a coffee maker. The staff went out of their way to make our stay comfortable. They even gave us a gift bag with snacks and cold water to take to the concert. :). To top it off was the hot breakfast. Waffles, egg and sausage muffins, pastries, cereal, yogurt, biscuits and gravy, the list goes on. Let me put it this way, we didn't leave hungry. Great hotel for the price!

Room Tip: We had a king suite on the third floor.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Lynn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, fl
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed September 7, 2013

I booked this hotel using the Comfort Inn website for 2 nights and then found a cheaper night on hotels.com so I got one of the nights for free, according to the Choice Hotels Best Rate Guarantee. Based on the price that I paid ($70 total for two nights), I cannot complain one bit. However, if I had paid full price, I would have had some qualms. I loved that they let me check in at 11am. However, the room they gave me was a handicapped room. The only difference I noticed was the lower shower head that I was too tall for (I am only 5 foot 9 inches), which made it difficult to shower. Not a big issue. The other issue I had was that the room I was given was at the end of the hall, which fronts Highway 16. It was not too bad at night, but can get noisy during the day. It was also directly above the pool. When asked to be moved, the manager was very cold and gave me reasons why it was not such a big deal. The rest of the staff went on to tell me that they had absolutely no other rooms available. The one front desk attendant, Chellena, was very nice and told me to check back in the morning and they would do their best. I never did get moved. Not her fault, they were almost fully booked. Anyway, the rooms are spacious and SPOTLESS clean and the breakfast was very good and included hot items, as well as waffles. The pool is a bit small, but perfect temperature. The computer and printer in the lobby also came in handy.

Room Tip: Third floor, opposite side of hotel from I-95, and not close to the end of the hotel with the pool...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goldstein2749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
1 review
5 of 5 bubbles Reviewed September 3, 2013

My mother and I booked two rooms here for two nights largely based on customer reviews and price. This place and the staff are Outstanding. Rooms were incredibly clean, the staff, particularly Chellena, were so friendly and helpful and showed real concern that our stay would be a good one. And it was. I consider this a home run, and just hope the rest or our trip is as good. Thanks Comfort Inn and staff. We will certainly stay here again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Vettmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 2367 State Road 16, St. Augustine, FL 32084
Phone Number:
Location: United States > Florida > St. Augustine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in St. Augustine
#14 Family Hotel in St. Augustine
#16 Romantic Hotel in St. Augustine
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
St. Augustine Comfort Inn & Suites is a AAA approved Three Diamond rated, Indoor hotel with spacious Standard rooms and Suites. We offer Free HOT deluxe breakfast & Wi-Fi. Conveniently located off of I-95 & State Road 16 and Just minutes away to Outlet Malls, Historic downtown, Beaches, World Golf Village, Imax Theater, Flagler College, and St. Augustine Lighthouse & Museum. Friendly staff and very clean rooms. ... more   less 
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Saint Augustine
Comfort Inn Saint Augustine
Country Inn Saint Augustine
Saint Augustine Country Inn

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