We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service and wonderful room”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Comfort Inn & Suites
Ranked #25 of 78 Hotels in St. Augustine
Certificate of Excellence
St. Augustine, Florida
Level 4 Contributor
26 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great service and wonderful room”
Reviewed November 7, 2012

The room was just as expected - comfortable, roomy and clean. We enjoyed staying in the room because it felt like a home away from home. Also, the service was stellar. The manager was available when necessary, if we needed anything we were given it with a smile and no one was rude to us. The breakfast is more than you would expect from a hotel and added to the feeling of "home away from home." Definitely recommend.

Room Tip: Get a suite!
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikcole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

614 reviews from our community

Traveler rating
    351
    178
    50
    18
    17
See reviews for
235
210
24
44
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
new york
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 7, 2012

Fantastic overall beginning right with check in. The woman at the counter that early evening was superb, pleasant and helpful. When we came down from our room to go to dinner her suggestions and help on choosing a restaurant absolutely hit the mark. It also helped that she mentioned the parking meters downtown didn't have to be fed after 5pm.
Room was very comfortable, breakfast room was very nice even with some retiling and spiffing it up that was done at night during our stay. Nice offerings from eggs to waffles to cereals, great included hot breakfast which helped us get back on the road quickly.
Again, the woman at the desk that evening really left a great impression, sorry I didn't get her name.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank edepa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverview, FL
1 review
Reviewed October 29, 2012

We arranged a small group of families to stay here on rather short notice. Mac and Chellena were awesome in accommodating our rambunctious group. Chellena went way beyond what she needed to, to help us get area discounts and provided excellent information to maximize our stay. The rooms were clean and comfortable. Breakfast was very good. Mac extended breakfast service for our group on Sunday morning after we returned from Mass.
The location is great. Easy to find.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CHTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort32084, General Manager at Comfort Inn & Suites, responded to this review, November 1, 2012
Thank you for your very important and detailed feedback on your stay. I'm thirlled that your group enjoyed your visit to St. Augustine and had a very good stay at Comfort Inn & Suites. Moreover, your positive comments about our staff is especially gratifying. We do our best to make your stay very comfortable. Again Thank you for your comments. Please come back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irmo
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 29, 2012

We have stayed in St. Augustine about 4 times now and this time we stayed at the Comfort Inn & Suites. The room was very clean and roomy. The staff was very helpful. The location was perfect. We parked the truck when we got there and never got back into it until we left. We could walk everywhere. We just loved it! Will definately be back.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WendyGIrmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort32084, General Manager at Comfort Inn & Suites, responded to this review, November 1, 2012
I appreciate that you have taken the time to share your experience and that you were happy with your stay in Comfort Inn & Suites. I hope you visit again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longwood, Florida
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 26, 2012

I was really surprised after reading all these reviews, because I didn't enjoy my stay here. I did however, like the proximity to the outlets, and the diner across the parking lot. The first thing I noticed were long black hairs on my sheets and in the bathtub, and they weren't mine. I think the cleaning staff should wear nets if they have long hair because that's a real turnoff. The next thing was the safe which was sitting on top of the shelf over the microwave, right at eye level. You cannot close the safe door unless you set it, which I had no need to. It would be very easy to misstep and run right into it and lose an eye. I had some yarn with me and used it to wrap around the whole thing to tie it shut. The next problem was the toilet, a new one, but every ten minutes it would make a noise like it had just been flushed and was filing up with water even after adjusting the flapper. The worst thing of all was the sewer smell from the bathtub drain. As soon as the water hit it, the smell would not go away. The tub was slippery and it would have been very easy to fall if you didn't step with care. I could hear the conversation of those who were in the next room. Did I read somewhere that you got a morning newspaper? I didn't see a newspaper in sight. My room overlooked the pool which I would not have swam in. Swimming pool water is supposed to be a nice bright aqua color, this water looked untreated, still, and uninviting. These are not exaggerations because the place did look nice from the outside.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Sharona327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort32084, General Manager at Comfort Inn & Suites, responded to this review, October 29, 2012
First let me THANK YOU for your feedback and apologies for your inconvenience. Our housekeepers do wear hair nets and we will take action to not repeat this and will take care of the bathroom issues. We offer complementary USA Today newspapers on weekdays in our lobby, unless your stay was on the weekend. Regarding the pool, we maintain our pool daily and our guests were using the pool frequently. So far we have not received any complaints about the water quality. We have a commitment to complete guest satisfaction. If you still have concerns please call us at your convenience.

Sincerely,
Mac Jerry, Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ossining, NY
Level 5 Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed October 16, 2012

Stayed one night after a non stop drive from NYC. The room was ok. Refrigerator was knocked over when entering the room. Kinda noisy but I had a room next to lobby door. Convenient to outlet malls. Would stay again.

Room Tip: Choose room back side of building
See more room tips
  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wedgeclose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort32084, General Manager at Comfort Inn & Suites, responded to this review, October 29, 2012
Thank you for your kind comments, your stay and willing to stay again with us. We hope to make your next stay to a different. Please give us the opportunity.

Sincerely,
Mac Jerry, Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 16, 2012

Stayed here during a recent visit to St. Augustine, FL with a friend visiting from AZ. Comfort Inn was located right off of I-95 and easy access. Staff very friendly and helpful. A warm smile and fresh coffee greeted us upon our return late afternoons. Comfortable room and free wi-fi. Very good breakfast selection to get the day started early.Have also stayed at Comfort Inn at Kissimmee,FL recently and it was also very good. Would highly recommend.

Room Tip: We were on 3rd floor right across from elevator and laundry. No noise. Also close to side door acces...
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these St. Augustine hotels
0.2 mi away
Holiday Inn Express Hotel & Suites Saint Augustine North
0.2 mi away
La Quinta Inn & Suites St. Augustine
0.3 mi away
Wingate by Wyndham St Augustine
Wingate by Wyndham St Augustine
#16 of 78 in St. Augustine
810 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Courtyard by Marriott St. Augustine I-95
0.3 mi away
Fairfield Inn & Suites St. Augustine I-95
5.1 mi away
Southern Oaks Inn
Southern Oaks Inn
#10 of 78 in St. Augustine
1,234 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 2367 State Road 16, St. Augustine, FL 32084-0819
Phone Number:
Location: United States > Florida > St. Augustine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in St. Augustine
#14 Family Hotel in St. Augustine
#16 Romantic Hotel in St. Augustine
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
St. Augustine Comfort Inn & Suites is a AAA approved Three Diamond rated, Indoor hotel with spacious Standard rooms and Suites. We offer Free HOT deluxe breakfast & Wi-Fi. Conveniently located off of I-95 & State Road 16 and Just minutes away to Outlet Malls, Historic downtown, Beaches, World Golf Village, Imax Theater, Flagler College, and St. Augustine Lighthouse & Museum. Friendly staff and very clean rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Choice Hotels, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com and Cancelon so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Saint Augustine
Comfort Inn And Suites
Comfort Inn Saint Augustine
Country Inn Saint Augustine
Saint Augustine Country Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing