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“Wonderful location”

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Hilton St. Augustine Historic Bayfront
Ranked #13 of 78 Hotels in St. Augustine
Certificate of Excellence
GreenLeadersSilver level
Reviewed October 7, 2012

The room was comfortable and inviting. Our balcony faced the bay, was relaxing to sit and watch the boats. The staff was friendly and helpul. The location is was wonderful; easy to walk to sites and restaurants. Pool small but private and area well kept up and clean.

Room Tip: A room with a balcony facing the bay was quiet and picturesque
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  • Stayed: October 2012, traveled as a couple
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Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this reviewResponded October 18, 2012

I am pleased top hear you enjoyed your stay with us. It is always gratifying when our hotel and staff live up to your expectations. Thank you for staying with us and we hope you return soon.

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1,477 - 1,483 of 1,822 reviews

Reviewed October 7, 2012

Very nice experience with super staff. They have a parking fee with an parking garage under the lobby. It was worth every cent as I needed the car to run errands around town. In Saint Augustine parking can be a hassle.

Stayed: October 2012, traveled with family
1  Thank Bluelake8213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this reviewResponded October 18, 2012

Thank you for your great review. It is also good to know y ou found our parking a plus. Please come again soon.

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Reviewed October 4, 2012

Relaxing at this Hilton is easy! I will stay there again when I'm in the area.
Stayed in the bay front King sized room with a balcony. Lovely relaxing view.
Staff was EXCELLENT, very accomodating. Room was clean and well appointed.
Breakfast was very good. Everything in the historic district is very walkable from this Hilton.
They are adding a new area for the breakfast but I never heard a sound of construction from my room or balcony.
Be aware your car is valet parked and it's 20.00 a night extra on top of the room fee, but the up side is your car is secure in a garage under the hotel.
I walked everywhere and never felt unsafe no matter the time of day or night.

  • Stayed: September 2012, traveled as a couple
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1  Thank laura m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this reviewResponded October 18, 2012

Thanks for your kind response on your stay at our hotel. We can never ask more that to please you wioth your stay and know you felt safe and secure while visiting our city. Thanks for staying with us, we hope you will return soon.

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Reviewed September 30, 2012

Savagely Noisy next door after midnight! After two reprimands they should have been removed! If the management does not offer another room the best management can do is reimburse under this situation! If they don't offer you must take initiative. We payed and they just offered breakfast. It's a pitty because they seemed to have remodeled but that cannot save a good hotel if walls are paper thin!

  • Stayed: September 2012, traveled as a couple
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2  Thank Minedga M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this reviewResponded October 4, 2012

I certainly apologize for your problem with the adjoining room. We do not normally receive complaints about noise and my staff should have handled the situation in a better manner. If you would contact me directly, I will see you are properly compensated. Again, my sincere apologies.

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Reviewed September 27, 2012

A group of us stayed here while we visited St. Augustine. What a great hotel. Staff and rooms were very nice. Beds were comfortable and clean. I had a room that faced the Bay and had a great view. Saw dolphins swim by and sunset was beautiful also. Location of this location was excellent. It was in the middle of town and made it easy for groups to meet up and do things. Parking was 21.00 a day but once we got there, we walked everywhere and did the trolley. Breakfast was !8.00 which I thought was expensive. Other than that, we will be back to this great hotel.

  • Stayed: September 2012, traveled with friends
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1  Thank Floridatourist17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this reviewResponded October 4, 2012

Thank you so much for your positive review. We look forward to your return. We do offer alternatives to the breakfast buffet for your consideration and it would give you a price option your next visit.

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Reviewed September 26, 2012

A great place to stay! In the heart of the historic area and near some really good restaurants, all within easy walking distance. And take a hop-on-hop-off tour - stops a half block away and is well worth the money! The staff was fantastic - can't say enough about the bar and restaurant and the manager. The Housekeeping Manager was also wonderful, even if the one housekeeper we had fell short! The HM made up for it! The food is wonderful at the restaurant - had both dinner and breakfast buffet. The breakfast buffet was huge and absolutely scrumptious! We were spoiled from the minute we got there to the minute we left!

Room Tip: Don't waste money on a view - main road is in front!
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  • Stayed: August 2012, traveled as a couple
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Thank Banerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this reviewResponded October 4, 2012

It's a pleasure to hear when we exceed expectations. Thank you for your glowing review, I will pass it on to my staff, responses like this make them proud of our entire staff. Thank you for being our guest.

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Reviewed September 23, 2012

My boyfriend and I stayed here for 2 nights for a quick weekend get away. The staff was friendly and helpful and seemed very eager to ensure their guests were happy. We had a King room with a gorgeous view of the bay and a nice little balcony to sit on and enjoy the sights. Room was spotlessly clean (a major big deal for me as I'm picky) and had a double jacuzzi tub and a refrigerator. Minor complaints-Wi-Fi reception in room was horrible and it was hard to get a decent signal. Would not be good if I had been there to work. Also, TV was more trouble than it was worth. It was the first time I'd used a system with Direct TV so maybe that's just how it operates but the channels were very sloooow to change (frustrating my boyfriend's love of channel surfing) and one had to cycle though many channels that were not enabled before you could get to a channel that was active. But there is so much to do in St. Augustine, we weren't really there to watch TV anyway but it would have been nice to do so at the end of the day. Because of the weak internet reception, it wasn't sufficient to download a movie to computer either. I wasn't overly excited with the mandatory $21 a day valet parking but that is pretty typical of many nice hotels these days anyway. The room had blinds but it would have been nice to have the curtains be more than decorative so that you could make it nice and dark in order to sleep in. Location could not have been better. Just a couple of minutes walk from historic downtown St. Augustine plus a trolley stop next door if you wanted to go a little further. Although we didn't get a chance to use them, the hotel has a nice pool and fitness center that appeared to be clean and well maintained. It also has a restaurant on the premises but other than a room service breakfast, which was fine, we didn't eat there. Would definitely stay here again.

Room Tip: Get a view of the bay if you can. It's beautiful!
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  • Stayed: September 2012, traveled as a couple
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2  Thank Arabella47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this reviewResponded October 4, 2012

Thank you for your review, it is greatly appreciated. We are in the process of upgrading both our WIFI and HDTV service. I am sorry you had a problem with it and assure you we will have it corrected when you visir again,

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Additional Information about Hilton St. Augustine Historic Bayfront

Address: 32 Avenida Menendez, St. Augustine, FL 32084-3644
Phone Number:
Location: United States > Florida > St. Augustine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in St. Augustine
#10 Family Hotel in St. Augustine
#11 Business Hotel in St. Augustine
#11 Romantic Hotel in St. Augustine
Price Range: $187 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Augustine Historic Bayfront 3.5*
Number of rooms: 72
Official Description (provided by the hotel):
In the Heart of the Historic District. Within walking distance to most shops, restaurants, and attractions. ... more   less 
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Also Known As:
Hilton St. Augustine Historic Bayfront Hotel Saint Augustine
Hilton Saint Augustine
Saint Augustine Hilton

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