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Country Inn & Suites By Carlson, St. Augustine Downtown Historic District
Ranked #43 of 78 Hotels in St. Augustine
Reviewed July 7, 2014

Check-in was quick and friendly. We got there early and our room wasn't ready but they called our cell as soon as it was.

We had a queen suite. The beds were comfortable and the room was clean. The kids said the pull out couch was comfortable as well. Cold a/c.

The pool was nice and clean. The hot tub was hot and clean the first day, but the color was off the second day so we didn't use it.

Breakfast was your typical fare, but the guy working the breakfast area was awesome. He was very attentive and seemed to really like his job. It was nice to start the day with that kind of friendliness.

Also kudos to the lady at the front desk. She was super patient with the kids who had to be bugging her for the fresh baked chocolate chip cookies. That was a nice touch.

The only thing I would say is that this hotel is just a bit too far for us to actually walk to the downtown area. Then again most of the places that were in walking distance looked much more run down.

This place is a good vlaue.

  • Stayed: July 2014, traveled with family
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Thank marquez305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Manager at Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, responded to this reviewResponded July 8, 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the comfort of the beds, the pool and the breakfast attendant . We look forward to your next stay.

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692 - 698 of 883 reviews

Reviewed July 2, 2014

Made a reservation in late April for a May stay. Cancelled online after our plans changed. A few weeks later I had a charge for one nights stay on two rooms. I stay in a lot of hotels each year and I often stay at Country Inn and Suites. This hotel is not near downtown as it is advertised and that is why I cancelled. We stayed here years ago and were not impressed. Things have apparently not changed and I guess my business and their reputation is not worth $178 in cancel fees.

Stayed: May 2014, traveled with family
Thank piasa651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, General Manager at Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, responded to this reviewResponded July 3, 2014

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the location & credit card . To discuss further, please contact the hotel directly, and ask for (Jay)

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Reviewed July 2, 2014

Our room was clean, well attended. Breakfast was included and definitely ok fare. The hotel is close to town and all the attractions. This stay was very reasonably priced and recommended to others already.

  • Stayed: April 2014, traveled with family
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Thank smigaudav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, General Manager at Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, responded to this reviewResponded July 3, 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your clean room ,price & breakfast. We look forward to your next stay.

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Reviewed June 22, 2014 via mobile

This place is awesome. Clean and great staff. Close to everything. Great breakfast and OTTO is the best. Won't stay anywhere else in st augustine. The staff is very knowledgable about the area. Helped me find a car wash after a day at the beach. AWESOME!!!!

Stayed: June 2014
Thank Towelboy45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Manager at Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, responded to this reviewResponded June 24, 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the clean facility and great staff including Otto. We are happy that wee could assist you in finding what you needed. We look forward to your next stay.

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Reviewed June 1, 2014

We booked with Country Inn because we knew they had a great breakfast from years ago. We were really hoping much hasn't changed over the years and we were surprised, not much has.

The beds were comfortable with extra pillows on the beds. A/C worked great, the room was clean and very quite. Breakfast was of pretty good quality. Waffles were yummy and I loved the choice of fresh fruits. Mr. Otto (sp?) does a great job cleaning the tables and restocking the area. Very friendly man with a great hospitality attitude. Hotel staff was very friendly and helpful. Pool was clean and a lot of fun.

Complaints:

The pool is open until 12 a.m. which is not the problem. The problem is the reclaimed water that is used to water the plants around 11. It stinks BADLY!!!! Maybe you could schedule the watering after 12 a.m. so your guests don't have to smell the stinky stanky smell while they are swimming and/or relaxing. Please!!!!!!

Our bathroom had a shower head that was coming out of the wall and obvious mold in the corners above the shower.

Not bad for complaints huh???? Overall we enjoyed our stay and if we are back in the St. Augustine area, we will strongly consider staying at this establishment again.

  • Stayed: May 2014, traveled with family
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1  Thank LilB33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Manager at Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, responded to this reviewResponded June 17, 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed ( comfortable with extra pillows on the beds. A/C worked great, the room was clean and very quite. Breakfast was of pretty good quality. Waffles were yummy and I loved the choice of fresh fruits. ). We look forward to your next stay.

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Reviewed May 28, 2014

This property is very average, not exceptional, not dumpy, just average. It is priced about right compared to other places in the area. Probably too far to walk to "old town" historic st Augustine by the fort. I will say as others have the front desk and breakfast staff are exceptional..caring and take pride in what they have to work with.

  • Stayed: January 2014, traveled as a couple
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Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Manager at Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, responded to this reviewResponded June 17, 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed ( friendly staff ). We look forward to your next stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014

They were very accommodating. My husband had to be rushed to the local hospital as as emergency and they were helpful in getting an ambulance for us. I'd definitely stay here again! It's hard to find 'suite' hotels in town.

  • Stayed: April 2014, traveled as a couple
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Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Manager at Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, responded to this reviewResponded June 17, 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed ( friendly staff ). We look forward to your next stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, St. Augustine Downtown Historic District

Address: 231 San Marco Ave, St. Augustine, FL 32084-2725
Phone Number:
Location: United States > Florida > St. Augustine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 78 Hotels in St. Augustine
Price Range: $81 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Augustine Downtown Historic District 2.5*
Number of rooms: 20
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Also Known As:
Country Inn And Suites St. Augustine Downtown Dist
Country Inn & Suites St. Augustine Downtown Dist Hotel Saint Augustine
Country Inn Saint Augustine
Saint Augustine Country Inn

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