We made reservations for a dinner on our honeymoon at the suggestion of a friend who had gone here a few years ago. What a mistake! When I made the reservation, they asked if it was a special occasion, and I explained it was our honeymoon, so it would be nice if we could have a corner (or even quiet) table. When we arrived, at five mins to 8, we were told the 7:30 reservations had not yet arrived, so we'd have to wait in the (overcrowded) bar. We finally managed to get drinks at the bar after 20 mins or so, we'd been sitting for another 10 mins when the hostess found us to take us to our table. However, they could not carry the bar tab to our table, so we had to find someone in the bar area to pay for the drinks...
Once we paid, we followed the waitress to our table, which was up against a large pillar in the main aisle leading out of the kitchen. There were a lot of tables empty, including the corner table directly behind me. By this time, I just wanted to get seated and get drinks, so I did not ask about a better table (yes, my mistake). After about 10 mins, the waiter came up, looked at the table said "oh good, you have drinks already. I see you have the menus, everything it pretty clear, I'll be back for your order in a few mins", and walked away.
Still trying to put a good face on the night, we decided to order. We settled on steaks. I got the filet with horseradish mashed potatoes, and my husband ordered the Strip with Asiago truffle oil fries.
Once the food arrived, which took way too long (our drinks were gone and our water had been filled twice), and the disappointment continued. I have gotten better filets at Longhorn. The meat was actually tough. I had to saw at it to cut it, and it was very chewy. My husband's steak was slightly better, but the fries were literally in a big cheesy clump, which were hardly edible.
The waiter came over finally to ask if we needed any more drinks, and my husband ordered a glass of wine. After 20 mins, and by which time we'd finished eating, the waiter came back to let us know he hadn't forgotten the wine, but they were out at the waiter station, so he had to go to the bar (which he had not done)...my husband cancelled the drink order and I asked for the check.
I wouldn't recommend this restaurant. I'm not sure how they got the great ratings I've seen. The waitstaff looked like a bunch of high school kids and the majority of them spent the time we were there clustered in the corner in front of the door to the kitchen, looking around and talking to each other while the customers waited for them.
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