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“Misrepresentation of Services”
Review of Jax Water Tours - CLOSED

Jax Water Tours
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Useful Information: Bathroom facilities, Activities for young children, Activities for older children
Reviewed July 1, 2013

I signed up to go on a wine tour while on a boat touring around St.Augustine and felt high pressure sales with little wine. Lovely scenery and social captain, but was not at all satisfying. If you are up for an evening of sales, this boat trip is for you. If not, be warned.

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1  Thank kimmys2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
669NikkiB669, Marketing Representative at Jax Water Tours, responded to this reviewResponded July 11, 2013

We are sorry to hear that the wine-tasting tour did not meet your expectations. We strive to provide an enjoyable tour for all of our guests as well as provide excellent customer service. If you would like to discuss your experience directly with Captain Brooks, please contact him via our website at Jaxwatertours.com
Again, we are sorry that your experience fell short of meeting your expectations, but we hope that you will consider one of our other tours in the future. We thank you for taking the time to post a review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (472)
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342 - 346 of 472 reviews

Reviewed June 27, 2013

Captain Brooks was a wonderful host and fun. The tour boat left on time and we did see dolphins with two babies in the pod.

Thank Jamice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
669NikkiB669, Marketing Representative at Jax Water Tours, responded to this reviewResponded July 20, 2013

Thank you for taking the time to share your experience with us. We appreciate your business and hope to see you again in the future.

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Reviewed June 26, 2013

We are local residents, spending some time this summer exploring our great area. Our group of 6 had a wonderful time on the cruise. We saw several dolphins feeding, jumping out of the water, etc. It was very entertaining. I guess we are lucky - the captain said for the past few days the dolphin had been scarce. After watching the dolphin for a while we went into the harbor area to see the fort, giant cross, and other sites from the water. We also got an up close view of the visiting Spanish ship El Galeon. This was fun for all ages, children and adults alike. The captain was informative, entertaining, and the location is very easy to find. I would recommend this to locals and visitors alike.

Thank all4sarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
669NikkiB669, Marketing Representative at Jax Water Tours, responded to this reviewResponded July 7, 2013

We are happy to hear your experience with Jax Water Tours was everything you hoped for. We appreciate you taking the time to share your experience with others. We hope to see you again in the future.

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Reviewed June 26, 2013

Saw lots of dolphins, captain knew just where to go, whole family teens to granny had a terrific morning out on the water.

Thank Adria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
669NikkiB669, Marketing Representative at Jax Water Tours, responded to this reviewResponded July 17, 2013

We are happy to hear you enjoyed our water tour! We realize your time is valuable and appreciate you taking the time to share your experience.

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Reviewed June 23, 2013

though we saw only one dolphin fin and no manatees, the dolphin tour was lots of fun. Captain Brooks is quite a character-kept us laughing. We live in St Augustine, but had not seen the beautiful town from the ocean perspective. That was worth the price of admission. We will be back.

Thank patleatn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
669NikkiB669, Marketing Representative at Jax Water Tours, responded to this reviewResponded July 20, 2013

We are glad you enjoyed the water tour. The views of Saint Augustine from the intracoastal waterways are beautiful. It is a great way to see the city from another perspective. We appreciate you taking the time to share your experience. Thank you for choosing Jax Water Tours.

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