Horrible customer service at this hotel - pay the extra $10 and stay somewhere else. The front desk clerk was probably the least helpful person we have ever met. We ended up not even staying the night after 2 hours of going around with the front desk clerk to confirm the reservation we booked through the http://hotels.com app. The hotel was poorly kept up and the minute we pulled up to the front we regretted our choice (you get what you pay for) so we were glad we didn't stay.
The front desk clerk denied our request for a refund on the room on top of everything else - so we paid for two hotel rooms by the time everything was said and done. Drive the 0.5 mile down the road to the Comfort Inn and stay there! Nice staff, quick check in, cheap rates, and nice rooms.
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- Also Known As:
- Super 8 Motel St Augustine - State Rd. Hotel Saint Augustine
- Saint Augustine Super Eight
- Saint Augustine Super 8
- Super Eight Saint Augustine
- Super 8 Saint Augustine