Bizarre and surreal experience: My wife ordered pulled brisket, which was cold, dry and tasteless as dirt - utterly inedible. When she asked the waiter to take it back, he said he would WEIGH the meat that was left on her plate and credit only the portion not consumed. I asked for the manager, who showed up 10 minutes later and turned out to be a shrill, crude and slovenly woman who probably doubled as the janitor after closing. This person said she would only credit 50% of the meal, since my wife had already eaten half her baked potato while waiting for her to show up. I demanded a full credit. This so-called manager and decision maker said she would have to ask the regional manager who supposedly was in the back somewhere. A few minutes later, apparently following that executive committee meeting, she returned and slapped the fully credited check on the table along with a nasty look and comment. Obviously this place doesn't hire anyone with an IQ higher than the price of a side of slaw. I could go on - but I think y'all get the message. Staying very hungry for a long time beats eating here.