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Holiday Inn Express Hotel & Suites Saint Augustine North
Ranked #8 of 78 Hotels in St. Augustine
Certificate of Excellence
Bradenton Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Super stay”
Reviewed January 10, 2013

This was my first time staying in St Augustine and I could not have done better as far as the accommodation was concerned. The staff were friendly and helpful, the room very spacious, clean and quiet, and the bed very comfortable. I enjoyed being able to use the gym to start the day and had an ample hot breakfast. Coffee particularly good!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marion K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, January 11, 2013
Dear Marion K,

Thanks a million for your recent stay! We are so glad you enjoyed our coffee and breakfast! Also glad you took advantage of some of our hotel's great amenities!!
We surely hope to see you back at our hotel in the near future and next time you are in Saint Augustine! Thanks again for your business!

Take care..
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755 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
bradenton
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 10, 2013

wonderful stay and friendly staff. super-clean rooms (and hotel in general) and comfortable beds. love the bathroom too; all well-stocked. great breakfast and enjoyed the gym. all in all, a super stay. i would definitely stay here again. thanks!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank moosie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, January 11, 2013
Dear moosie b,

Thanks a lot for your recent stay! We take pride in providing a clean room and a comfortable stay to each and every guest with the best customer service experience available!
We are so glad you were able to enjoy our amenities! We hope to see you back at our hotel soon!!

Take care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level 5 Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed January 8, 2013

Maybe we had too high of expectations for this property given the other good reviews on Tripadvisor. While the room was very clean, and the beds are comfortable, the breakfast was not up to par with similarly priced/rated properties we have stayed at. The reason was primarily that the breakfast area, as well as front desk, was very understaffed. The breakfast had the usual fare, but a lot of it was cold, stale, or not restocked. The pancake machine needed to be refilled with batter, which I alerted the breakfast attendant to, but she didn't get it working again while we were eating. The syrup containers had leaked and everything in that tray was sticky, the reconstituted scrambled eggs weren't mixed enough so there was unmixed, dry chunks in it. The breakfast attendant had a casual, no-care attitude, and that showed in the (lack of) cleanliness of the eating area. The tables were greasy and not cleared promptly. We had to speak to the front desk about a maintenance issue in our room (which was resolved) but had to wait a good 6 or 7 minutes to have a front desk person show up. On check-in, the front desk staff initially tried to give us a one bed room (for a family of four), despite having reserved a two-queen room. They finally "found" a two bed room for us. There was another family checking in at the same time with a similar issue. The other downside of this hotel is the location. It was a good 15 minutes or more to the historic area, or decent restaurants (beyond fast food, chains).

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
2 Thank twoplustwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, January 9, 2013
Dear twoplustwins,

Thanks so much for taking the time to post a review. We are sorry that your experience with our Breakfast was not satisfying to you. We will make sure your concerns are addressed with the food and beverage staff.
Thanks again for your review and hope to see you back at hotel next time you are in Saint Augustine!

Take care!
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Palm Harbor, Florida
Level 4 Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 7, 2013

In todays market place we all are looking for good value and service. This hotel was wonderful. The service was very good. The rooms were very clean, the beds were very comfy too. The hotel looked new and the staff was friendly, efficient and top notch. There were six in our family so we needed their suite. It had two extremely comfy queen beds and a sofa bed. It had a mini fridge and microwave. Shower pressure was good and the suite was roomy.

Great value, great service, and a continental breakfast that was included is always nice when you are on the go. Would absolutely stay there again.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dubi43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, January 8, 2013
Dear Dubi43,

Thanks so much for your positive review! We are so glad that your family enjoyed their stay with us! Also glad our breakfast bar was satisfiying to all of you!
We are really looking forward to seeing you back here very soon!

Take care!
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Charleston, South Carolina
Level 6 Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed January 6, 2013

The St. Augustine North Holiday Inn Express is great. The building looks to be new, and the room was very clean. The beds and pillows were comfortable, and there was no hall noise. We all had a great night's sleep. The location is right off Interstate 95. If you are interested in being in the middle of historical St. Augustine, it is about 7 miles away.

We received a warm welcome from Nate at check-in. The breakfast was great, and the maids went out of their way to speak to us. All in all, we were completely satisfied!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SEB8536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, January 7, 2013
Dear SEB8536,

Thanks so much for your positive review! We are so glad you enjoyed your stay at our Hotel here in Saint Augustine! Our guests satisfaction is our #1 Goal and we hope to see you back at the hotel in the near future!

Take care!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Steinkjer, Norway
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 31, 2012

For the price, I can't think of anything better.
My wife and I have stayed at the Holiday Inn 4-5 times over the past couple years.
The front desk provided excellent service, and were friendly. The rooms are specious, and were always clean. We also liked the simple but modern decor, and the beds which are very comfortable.

All in all, a great hotel for the price, and we will definitely be coming back :)

Greetings
Marius

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marius883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, January 1, 2013
Dear marius883r,

Thanks so much for your recent stay and review. We are glad that our modern Hotel exceeded your expectations! We hope to see you back here at the Hotel soon..

Happy New Year to you and to your family.
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North Port, Florida, United States
Level 5 Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 24, 2012

Really enjoyed our visit. Bed was fantastic.... firm and plush at the same time. Everything is updated and modern. Breakfast was amazing and had a large spread with lots of variety! Very cheap price and definitely worth the money.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, December 25, 2012
Dear Nicole M,
Thanks so much for your recent visit/review! We are glad to hear that you enjoyed your stay at out hotel! We are also happy that you liked our large breakfast bar with its wide variety of food...
Hope to see you back here next time you visit Saint Augustine..

Happy Holidays to you and to your family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Saint Augustine North

Property: Holiday Inn Express Hotel & Suites Saint Augustine North
Address: 2300 State Road 16, St. Augustine, FL 32084-0550
Phone Number:
Location: United States > Florida > St. Augustine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in St. Augustine
#2 Family Hotel in St. Augustine
#4 Romantic Hotel in St. Augustine
#6 Best Value Hotel in St. Augustine
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Saint Augustine North 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
St. Augustine Hotel's Old City Charm Delights GuestsWith breathtaking beaches, thrilling attractions, historic sites, booming businesses and more, St. Augustine is an unforgettable place. You can easily experience all the "Ancient City" has to offer at the Holiday Inn Express® Hotel & Suites Saint Augustine North. Located off I-95, the hotel's guests in St. Augustine, FL are close to St. Augustine Airport and downtown.Whatever your definition of fun, you're sure to find it here in the nation's oldest city. The hotel's address in St. Augustine, FL is just six miles from the charming historic district. Beach lovers can delight in Anastasia State Park with gorgeous beaches and fishing. The hotel's location near Flagler College also gives guests the ability to tour this amazing hotel-turned-college. From Ripley's Believe It or Not! to the Fountain of Youth, our patrons can enjoy it all.Corporate guests appreciate our location off I-95 and six miles from St. Johns County Convention Center. The hotel's location near Flagler College, the Florida National Guard and many major companies makes business travel simple, too. The free high-speed, wireless Internet access , 24 hour Business Center and spacious meeting rooms also help you work with ease.You'll love unwinding in the heated, indoor pool, working out in the 24-hour Fitness Center and enjoying our shopping package with St. Augustine Premium Outlets. You'll also enjoy our complementary hot Breakfast Buffet every morning. Book now for modern fun and comfort in the "Ancient City." ... more   less 
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Holiday Inn Express Hotel And Suites Saint Augustine North

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