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“Super Clean and Comfortable”

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Holiday Inn Express Hotel & Suites Saint Augustine North
Ranked #8 of 78 Hotels in St. Augustine
Certificate of Excellence
Reviewed October 9, 2012

This Holiday Inn Express Hotel & Suites was superb in every way, from the friendly, helpful front desk clerk to the plush, clean room. A wonderful place to stay, very quiet, very comfortable. Both soft and firm pillows were on the king bed--a nice touch. The room seemed larger than most, with a very comfortable chair and ottoman and a work desk and chair. The room had a microwave and fridge--both would have been very handy had we been staying more than two nights. And everything about the hotel was spotlessly clean. One very very minor drawback was entrance/exit to hotel---we had to make a u-turn to access the hotel from the interstate, and then the hotel exit is next to a traffic light. However, this minor inconvenience would not prevent us from staying here again. Overall, we were very pleased with our stay here.

  • Stayed: October 2012, traveled with family
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2  Thank Lois W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this reviewResponded October 10, 2012

Dear Lois W,

Thank you so much for your positive review and we are so glad you enjoyed your time with us! Great to hear that you enjoyed our new hotel and its thoughful amenities!
Hope to see you back here soon..
Take care!

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607 - 613 of 759 reviews

Reviewed October 1, 2012

Planned a birthday weekend get-away to St. Augustine...perfect hotel!!! Regina and Holly and all the front desk associates were amazing including the General Manager who checked us in! Our room was spotless and Destiny our housekeeper was utterly helpful in replacing towels and amenities quickly! The hotel is fairly new by hotel standards and is very clean with impeccible staff! Only drawback was there was not a hot tub or whirlpool but when in the area we will definitely be back!

Thank you all for a great stay!

Room Tip: Rooms off of elevator are better!!!
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  • Stayed: September 2012, traveled as a couple
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2  Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this reviewResponded October 5, 2012

Dear Jennifer B,
Thanks so much for your positive review! We were honored to have you here as our guest. So glad you ejoyed our new property! Staff here are our main assets! Hope to see you back soon!

Take care!

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Reviewed September 29, 2012

Another fabulous Holiday Inn experience. We were travelling and it was a quick stop off of I-95 and minutes away from the historical district. The rooms were first rate with a very pleasing decor. It had everything that you would want; free access to a business center, free WiFi, and free breakfast.

The hotel is immaculate and the staff helpful and well trained. could r

Definately would stay there again. Thank you Holiday Inn for such consistency in you hotel chain.

  • Stayed: September 2012, traveled as a couple
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Thank sneadNaples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this reviewResponded October 5, 2012

Dear sneadNaples,

Thanks a lot for your stop at our hotel! Glad you enjoyed our location! We truly enjoyed having you here! Hope to see you back soon!

Take care!

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Reviewed September 27, 2012

We stayed at this hotel for one night, as a stop over off I-95 on our way to Disney World. This was a great hotel for our break! Very clean and modern. Nate at the front desk was very friendly.
The rooms were spacious and updated in modern decor.
Breakfast was self serve with some hot and cold items.
This hotel had interior corridors. I felt safe in this area and hotel. My kids wanted to use the indoor pool, but we did not have time. The pool looked clean and in good condition.
Overall, a great place to lay our heads for a night!

Room Tip: I think there are only 3 or 4 levels to this hotel. I probably would refrain from staying on the fi...
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  • Stayed: September 2012, traveled with family
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1  Thank ncdeb73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this reviewResponded September 28, 2012

Dear ncdeb73,

Thanks so much for your positive review! We are happy you enjoyed our convenient location in Saint Augustine, FL. We are the only hotel at this exit to offer indoor heated swimming Pool!
Thanks again for your stay at the hotel!
Take care!

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Reviewed September 25, 2012

My boyfriend and I took a weekend and went to St. Augustine. We stayed here for a couple nights and was pleased with the friendy staff, quick and easy check-in, clean and comfortable room, tasty complimentary breakfast and central location of this hotel. We couldn't have been happier anywhere else. I can't express how good it feels to stay in a room that is obviously as clean as a whistle! They must work hard to make sure everything including the lobby is well maintained becuase it shows and makes me feel more at ease to know everything is nice and sanitized from the last travelers. We will return next time we are in that area!!! Indoor pool was also a plus since even in summer you never know when its going to rain!

  • Stayed: September 2012, traveled as a couple
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1  Thank JennBLocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this reviewResponded September 27, 2012

Dear JennBLocal,

Thanks a lot for your positive feedback and we are so glad you enjoyed your stay with us.. We always try harder to make sure all of our guests are comfortable and well served!
Hope to see you again at the property!

Take care!

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Reviewed August 29, 2012

For the past 15 years we've been Hilton Honor members staying at various properties like Hampton Inn's, Embassy Suites, Homewood Suites and such. But like all properties you won't find their properties in all the destination hot spots. I've had fond memories of staying at Holiday Inn's that go back 25 years. I remember staying at a beach resort Holiday Inn, at the time they were called Holiday Sun Spree Resorts but they shut it down as the chain sought to rebrand their image and properties. And this is what impresses me about Holiday Inn with the new looks they've been striving for in the past decade. This location at Saint Augustine is no exception. Just like other Holiday Inn properties, the decor of the rooms reminds me of the furniture you'll find at an IKEA store. Vibrant colors you normally wouldn't use in your own house cause it may be out of your comfort zone but they pull it off in a youthful and classy sort of way. Our room was a double queen size suite with a pull out sofa. We stayed 3 days and 2 nights. Also, small gripe, our room was located right above the covered drive thru walk way leading into the hotel.......so we had the light beaming through 24/7 into our room. We didn't have thick curtains to block out the light coming in. But no big deal. The only real negative if any and its of no fault of the staff or hotel is the location and distance from the historic downtown area. But i knew going in before i made the reservations of its location. I searched various properties around the city and none were what we were looking for.
NOTE.........Oh yea! before i forget here's a tip.....

I called the main Holiday Inn reservation hotline. I did my research before i called so i knew there was a full service Holiday Inn and this Holiday Inn Express. The Holiday inn closer into town didn't have any suites that could accommodate our party. I asked the reservation rep for the Holiday Inn express and she said they had no suites avaliable and so recluntantly i made them for the Holiday Inn further into town knowing that most reviewers didn't give them high marks. YET according to the Holiday Inn website, it did show vacancy for the suite i wanted. So i called the Holiday Inn Express directly and it proved me right all along. the lady working the front desk was very kind and nice. She even discounted a night or two for us which was a delight even though the room to me was a bargin to begin with. So be warned, if you make it through Holiday Inn's national reservation hotline, you may not get the best deal or their systems may not be updated. OR the sales rep didn't know what she was doing, and for perspective I use to be a hotel sales rep. I've done bookings for national hotel chains, condos, rentals you name it. But sometimes calling the Hotel directly since they're sometimes independantly run as franchies etc you can get past the no nonsense.

Room Tip: Call the hotel directly rather than the national hot line or those budget hotel websites like Hotels...
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  • Stayed: July 2012, traveled with family
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1  Thank SNE544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this reviewResponded August 30, 2012

Dear SNE544,

I wanted to take the time to thank you for your stay with us! Our brand has really improved in the last 5 years. All our properties have been re-freshed with lots of newly constructed hotels in more locations, like our very own location right here in Saint Augustine, FL.
I am so glad you have enjoyed our new hotel and its modern decor! We really hope to see back at our hotel in the near future.

Thanks again.

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Reviewed August 20, 2012

Very clean hotel, service is average. Beds were very comfortable and there I couldn't hear a lot of outside noise. The breakfast was typical hiexpress fare. I liked that the hotel was in walking distance to the outlet mall located behind it. You're within a reasonable 15 minute drive of all the tourist attractions.

  • Stayed: October 2011, traveled as a couple
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2  Thank NTC214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this reviewResponded August 22, 2012

Dear NCDG757,

Thanks a lot for your recent review. Glad you enjoyed our hotel and its location. We look forward to having you back at the property very soon! Take care..

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Saint Augustine North

Address: 2300 State Road 16, St. Augustine, FL 32084-0550
Phone Number:
Location: United States > Florida > St. Augustine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in St. Augustine
#2 Family Hotel in St. Augustine
#4 Romantic Hotel in St. Augustine
#7 Best Value Hotel in St. Augustine
Price Range: $107 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Saint Augustine North 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
St. Augustine Hotel's Old City Charm Delights GuestsWith breathtaking beaches, thrilling attractions, historic sites, booming businesses and more, St. Augustine is an unforgettable place. You can easily experience all the "Ancient City" has to offer at the Holiday Inn Express® Hotel & Suites Saint Augustine North. Located off I-95, the hotel's guests in St. Augustine, FL are close to St. Augustine Airport and downtown.Whatever your definition of fun, you're sure to find it here in the nation's oldest city. The hotel's address in St. Augustine, FL is just six miles from the charming historic district. Beach lovers can delight in Anastasia State Park with gorgeous beaches and fishing. The hotel's location near Flagler College also gives guests the ability to tour this amazing hotel-turned-college. From Ripley's Believe It or Not! to the Fountain of Youth, our patrons can enjoy it all.Corporate guests appreciate our location off I-95 and six miles from St. Johns County Convention Center. The hotel's location near Flagler College, the Florida National Guard and many major companies makes business travel simple, too. The free high-speed, wireless Internet access , 24 hour Business Center and spacious meeting rooms also help you work with ease.You'll love unwinding in the heated, indoor pool, working out in the 24-hour Fitness Center and enjoying our shopping package with St. Augustine Premium Outlets. You'll also enjoy our complementary hot Breakfast Buffet every morning. Book now for modern fun and comfort in the "Ancient City." ... more   less 
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Holiday Inn Express Hotel And Suites Saint Augustine North

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