This hotel is just a few steps away from being a 4.5 star. Things, such as, replacing leak stained ceiling tiles and a need for fresh paint in the restaurant, along with ensuring that tableware is clean with stain-free table cloths. Staff was very friendly with high potential. Unfortunately, however, there is an apparent lack of high-end customer service training on the part of the wait staff in relation to the restaurant and pool-side service.
In the Olympia Tower, the elevator needed a major cleaning, including walls, carpet and light bulb replacement. Our room was clean, but we would have enjoyed, something as simple as having the promoted spa robes readily available in the room in lieu of having to request for them.
Overall, we really enjoyed the hotel experience and the town of Safety Harbor. We will definitively be back for another stay.
- Official Description (provided by the hotel):
- The historic Safety Harbor Resort and Spa is located on 22 acres of pristine waterfront along Tampa Bay. In addition to the 50,000 square foot spa & fitness center, the resort also offers over 30,000 sqft of flexible meeting and banquet space - perfect for any conference or wedding. ... more less
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- Also Known As:
- Safety Harbor Hotel Safety Harbor
- Safety Harbor Spa