We stayed at Hotel Isis last year while on vacation with a pleasant and enjoyable stay. With that said, we booked for 3 nights this vacation. We booked two double rooms for 4 people.We checked in approximately 2 pm(check-in is 3 pm)(rooms may or may not be ready as they were not on the cleaned list was what we were told) Okay we understand that, so one of us walked by rooms after 15 minutes to check the rooms and they appeared to be clean while the others waited in an area across from check in. Rooms were cleaned and ready, BUT, we were NEVER notified the rooms were ready. We may have sat there til 3 or later waiting for her(Karrie) to tell us our rooms were ready. First room 206 was clean and nicely made up. HOWEVER, the fridge leaked water all over our food we had stored/purchased in fridge and water logged the contents. When speaking to the manager, Karrie, she appeared disinterested and offered no discount, even after saying our food was ruined. The second room....110 REEKED of smoke!!!! We are all non-smokers and smoking is not allowed within the rooms. When once again brought to the manager's, Karrie, attention, she could have cared less..Her reply was" well people know they aren't supposed to smoke..oh well....(not the best answer is it???)..and now we know why she could have cared less because we saw her and other workers out in front of the building smoking. No discount offered once again.
Beds are comfortable with plenty of pillows and flat screen tv. Wireless internet service worked as well.
The pool area was nice with the lounge chairs and trees. Advertisement states water is heated, but it was quite cool. Lots of "left" items around the pool....flip flops, swimming trunks, t-shirts, and toys scattered about. Felt Housekeeping should have at least cleaned this once when we were there.
One of our keys did not work after the first time using it and it was not near a cell phone. Parking is dicey with a small parking lot in front and parking across the street in an unpaved lot.
Last years stay was much more pleasant with a more attentive manager who was truly interested in making sure our stay was worthwhile. Not sure where he went, but he was great.
We are undecided if we would stay again.
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- Also Known As:
- Hotel Isis
- Isis Hotel Redington Beach
- The Hotel Sol Redington Beach, Florida