We had visited the Punta Gorda location on two previous occasions. One time when then ran out of Corona beer and both times when the service was sorely lacking by a disinterested service crew.
We hoped for better on our first visit to the new location.
Unfortunately, nothing has changed! It was a weekday night with only six tables filled.
On our arrival we were not immediately seated, although there were staff at the bar and wait staff that walked by looking at us.
Upon finally being seated we again waited an extended time till someone approached us with water. A while later someone else approached with menus and then after a long wait someone else approached to take our order.
The Cuban buttered bread was tasteless and stale and the Cuban sandwich was average and not pressed as much as usually expected. The one positive was the special of pork ribs it was tasty and the meat fell off the bone.
We noticed since they give you water automatically when first seated nobody at the other 6 occupied tables had a beer. So we stuck with the "aqua" as well.
We observed people at another table have to repeatedly request their check to leave and then wait at least 10 minutes before the waitress returned with it. It apparently is the norm as we too had to wait.
In the end, we would return for the food but since the service is consistently slow, uninterested, unorganized, and preoccupied as if they were actually serving IN Cuba we likely will never go back! There are just too many other better places to dine and spend our money.
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