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“Harborside in Punta Gorda”

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Four Points By Sheraton Punta Gorda Harborside
Ranked #1 of 7 Hotels in Punta Gorda
Certificate of Excellence
Reviewed April 4, 2014

Three night stayduring the week, first on points, two paid...bit of a mix up after our first night when we arrived back in the afternoon to find the room had not been serviced as the hotel had it on record we had checked out!
A few other issues, a faulty tv which was not fixed during our stay despite requests, but I have rated a grudging very good as the hotel is in a great location and the rooms are bright and we had a very good nights sleep in the Sheraton Bed.
We had a second floor room and a view of sorts between the palm trees and the water of the Harborside....nice window seats....bathrooms are bright and well lit, no tub but a very good size shower cubicle.
Took breakfast one morning, reasonable buffet and price round about $10....main bar can be found in a corner of the car park near to the waterfront, some nice seating around fire pits, live band one night and place was full of locals...bet the place is even busier on a weekend...!
Hotel is recommended but some of the service issues need to be addressed!

  • Stayed: April 2014, traveled as a couple
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3  Thank ExpatKL88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Four Points by ... P, Front Office Manager at Four Points By Sheraton Punta Gorda Harborside, responded to this reviewResponded April 13, 2014

Dear ExpatKL88,

Thank you so much for taking the time to review our award winning hotel. I am very happy to hear that you enjoyed the rooms and the location of the hotel. The beds that you mentioned are the signature Four Comfort Bed, found only at Four Points by Sheraton Hotels, and they provide an excellent nights rest. I was also happy to hear that you had time to visit The Tiki Bar. A popular spot here in Punta Gorda for guests and locals alike. Great food, great bands, and a sunset that simply cannot be missed. Please, on your next visit feel free to call and speak directly to me, I will ensure that everything with your reservation is taken care of, so that there is no confusion during your stay.

Sincerely,

Adam Myara

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871 - 877 of 1,235 reviews

Reviewed March 30, 2014

The hotel is located very nicely between two bridges cutting across a channel to the other side.
Ample parking space. Easy access. Very nice staff. Very proper and clean. Restaurant is basically OK with an adjoining bar. The water in the Swimming Pool was slightly cold except for kids that do not care much anyway as long as they have fun.
A hotel to be recommended anytime. Felt at home.

  • Stayed: March 2014, traveled solo
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2  Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Four Points by ... P, Front Office Manager at Four Points By Sheraton Punta Gorda Harborside, responded to this reviewResponded April 13, 2014

Dear Tom D,

We here at The Four Points by Sheraton Punta Gorda Harborside appreciate you taking time out of your day to write such a wonderful review of the hotel. We take great pride in what we do, and it shows everyday. It could be seen in maintaining the hotel to our very high standards, keeping everything clean, organized, and fresh, or going the extra mile for a guest. We appreciate the recommendation, and look forward to seeing you again in the near future.

Sincerely,

Adam Myara

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Reviewed March 29, 2014

My second visit to this hotel. I stayed there last March with my elderly mother and had a great experience. My daughter and I took a last minute trip to Punta Gorda last week and unfortunately couldn't book this hotel because it was full. We stayed at another motel and it was awful. I called and was able to book our last three nights at the Four Points Sheraton. Thank Goodness! We breathed a sigh of relief when we got into our room! We had breakfast each morning at the Dockside Grill, went to the Tiki Bar and had a nightcap at the bar in the lobby. Every single person was pleasant, helpful and courteous. I had issues with the computer in the business center and within 3 minutes one of the tech people was there to help me. I love this hotel!!

  • Stayed: March 2014, traveled with family
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Thank dancingdebbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Four Points by ... P, Front Office Manager at Four Points By Sheraton Punta Gorda Harborside, responded to this reviewResponded April 13, 2014

Dear dancingdebbie,

Thank you for taking the time to write another wonderful review on your most recent stay at the award winning Four Points by Sheraton here in sunny Punta Gorda, Florida. During the months of February and March we are sold out most nights, if only we had more rooms! Thankfully we were able to accommodate you on your last 3 nights of your trip to our wonderful little town. I am always delighted to hear about a guest returning because their past stays were so memorable. Please come back and see us again soon, if there is anything I could do for you please call the hotel directly and I will assist you with all your needs.

Sincerely,

Adam Myara

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Reviewed March 26, 2014

We spent 8 nights ar this hotel while visiting Punta Gorda in March. The hotel has beautiful decor, friendly staff and excellent cleanliness. We enjoyed the hotel bar and the restaurant (breakfast buffet $10/person). The tiki bar was nice, but patrons completely packed the parking lot and it was difficult to find parking in the late afternoon and evening.

We found the rooms to be quite small and without a usable seating area. The TV was on the wall, not adjustable, and you could not comfortably sit in either chair and see the TV. We wanted to unpack our bags for the stay, but there were no dressers/drawers. There were a couple of long benches with a shelf underneath, but not easy to use/access due to the ergonomics. The AC/heating unit did a terrible job of temperature control. The room was too hot unless the unit was loudly running, then it was ice cold in the room. The bathroom was quite large, but I would have preferred to have more usable space in the room. The elevators did not work the first two days we were there. The spa/ hot tub was either not working, ice cold, or too hot to sit comfortably in for our entire stay. The pool was great.

Our single biggest complaint was that there was no refrigerator in our room. What a surprise! Q We have stayed at Sheraton hotels all over the country and have ALWAYS had a refrigerator. We book at hotels like the Sheraton so we can expect to get basic amenities such as a refrigerator. My husband is insulin dependent and a refrigerator is a must. We offered to pay for a more expensive room to get a fridge, but that did not help. The desk staff offered to let us put medication in the employee fridge, but we can't take the chance on having the meds outside of our control. It took three days of asking every day, but they finally found a small fridge to roll into our room.

This is a nice hotel but we will not stay here again. For the price, we expect basic amenities like a fridge, adequate parking and good temperature control to be there.

  • Stayed: March 2014, traveled as a couple
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1  Thank TammiFlannery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Four Points by ... P, Front Office Manager at Four Points By Sheraton Punta Gorda Harborside, responded to this reviewResponded March 30, 2014

Dear TammiFlannery,

We here at the Four Points by Sheraton Punta Gorda Harborside appreciate you taking the time to write a review about our Award Winning property. I am happy that you enjoyed the friendly staff, the cleanliness of the hotel, and the special décor that was chosen for the property. I love the small touches of the nautical theme also, as it fits very well with being located on the water here in beautiful Punta Gorda, FL. As for the refrigerators, I am very happy to inform you that we have ordered new refrigerators for all the rooms and are currently waiting for delivery and installation. On your next visit to Punta Gorda, please give the hotel a call and I will do my best to provide with a suite. We only have two in the hotel, and they are very accommodating, with a separate sitting area, with its own flat screen tv as well. Hope to see you again soon!

Sincerely,

Adam Myara

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Reviewed March 26, 2014

Clean rooms, can't-be-beat location and fantastic tiki bar. A big turn-off was being told on arrival (at 3:20 p.m., 20 minutes AFTER check-in time) that the room wasn't ready and to check back in 40 minutes or so. Not a word of apology. Really? You knew we were coming for a 4-night stay since we booked last fall and you couldn't get the room ready on time? It's odd that the staff here were indifferent and dismissive when we encountered nothing but friendliness and helpfulness from the staff at all of the other (cheaper) hotels we stayed at in Florida during our February vacation. That was the only thing lacking here though. We'd stay here again and I guess if something has to suffer I'd rather it be the staff than comfort, cleanliness and location.

  • Stayed: February 2014, traveled as a couple
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Thank bluewater_2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Four Points by ... P, Front Office Manager at Four Points By Sheraton Punta Gorda Harborside, responded to this reviewResponded March 30, 2014

Dear bluewater_2004,

Thank you for taking the time to review the Award winning Four Points by Sheraton Punta Gorda Harborside. I truly am sorry that your room was not ready upon your arrival to the hotel. We try to accommodate each and every guest that walks through the door. Just like in any business sometimes we encounter issues such as guests checking out late, and it can put housekeeping behind schedule. But I am happy that you enjoyed the facilities and you still had an amazing stay. There is nothing more beautiful than to be able to sit with your toes in the sand, a cold drink in your hand, and a picturesque sunset before your eyes. (A common occurrence out at The Tiki Bar.) On your next stay with us, please feel free to call the hotel and ask for myself or another manager and we will ensure that everything is perfect on your next visit to beautiful Punta Gorda, Florida.

Sincerely,

Adam Myara

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Reviewed March 24, 2014

The location was perfect right in the city beside the water!! The staff was very nice and friendly. My room was great with a beautiful view of the water. It is a bit over pricey and the room did not have a fridge or a microwave. But other then that my stay was GREAT!!

Stayed: September 2013, traveled solo
Thank Tiffani F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Four Points by ... P, Front Office Manager at Four Points By Sheraton Punta Gorda Harborside, responded to this reviewResponded March 30, 2014

Dear Tiffani F,

Thank you so much for your review of The Four Points by Sheraton Punta Gorda Harborside. You do us a great honor when you take the time to write about the hotel and tell everyone about your experience here in beautiful Punta Gorda, FL. We are very lucky to have such a wonderful location here. As you said, it is right in the heart of the city with all the restaurants within walking distance, but also located waterside with our very own pier and dock for guests to park their boats. You will be happy to know that we have ordered fridges for each room and they will be arriving shortly. We hope to see you again soon!

Sincerely,

Adam Myara

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Reviewed March 24, 2014

Free parking, nice room with comfortable beds. Even though we were by a busy road, there must be good insulation because there was no noticeable noise to disturb your rest. Nice blackout shade in case you didn't want any outside light in your room. Didn't eat there. Small pool, but my daughter enjoyed it. Quick efficient checkout. Staff seemed helpful & friendly.

Stayed: March 2014, traveled with family
Thank Luv2Travel10069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Four Points by ... P, Front Office Manager at Four Points By Sheraton Punta Gorda Harborside, responded to this reviewResponded March 30, 2014

Dear Luv2Travel10069,

Thank you for taking the time to review the Award Winning Four Points by Sheraton Punta Gorda Harborside, located in the heart of Punta Gorda Florida. I am very happy to hear that you had a pleasant stay with us in the heart of our busy season. The beds that you mentioned are The Four Points by Sheraton Signature bedding called "The Four Comfort Bed" which is used in every room of our hotel. On your next visit, you must try The Dockside Grill and The Tiki Bar, located right on property. We have a new chef and he is doing amazing specials each day that keep the locals returning time after time. I know that it can be hard with all the wonderful restaurants located within walking distance of the hotel!

Sincerely,

Adam Myara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton Punta Gorda Harborside

Address: 33 Tamiami Trl, Punta Gorda, FL 33950-3630
Location: United States > Florida > Southwest Gulf Coast > Punta Gorda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Punta Gorda
Price Range: $146 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points By Sheraton Punta Gorda Harborside 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
Four Points by Sheraton Punta Gorda Harborside is located on the edge of the Charlotte Harbor waterfront in south Florida. Our hotel is a short drive from Cape Haze and the Gulf of Mexico's shores. ... more   less 
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Also Known As:
4 Points By Sheraton Punta Gorda Harborside
Four Points By Sheraton Punta Gorda Harborside Hotel Punta Gorda
Four Points Punta Gorda

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