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“Absolutely fantastic” 5 of 5 bubbles
Review of Hilton Garden Inn at PGA Village / Port St. Lucie

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Hilton Garden Inn at PGA Village / Port St. Lucie
Ranked #2 of 12 Hotels in Port Saint Lucie
Certificate of Excellence
London, ON
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Absolutely fantastic”
5 of 5 bubbles Reviewed August 14, 2014

I'm a little late as I have not been on TA for quite some time, but my wife and I made our semi-annual pilgrimmage in April, and they do not disappoint. For the amount of time we stay(usually about 9-10 nights each time), there are bound to be little annoyances, but they are acted on and fixed immediately.

Kristy the assistant manager is excellent with information, recommendations, and takes ownership of problems. The PGA pros need to spend a week down there every few years, and in Novemebr especially there will be a large number at the hotel. Being mostly young guys, they sometimes get a little rowdy, but a call to the front desk has it handled within minutes. I don't know who is in charge of the front desk staff, but even though there has been a little turnover in the few years we've been going, they really don't seem to miss a beat.

If you are unfamiliar with the area, the parking lot is certainly a weird one to get into, but that's minor compared to how good of a stay you'll have. The beds are super comfortable, and while there are some families, PSL not being as attraction-heavy as other cities, you won't find this place overrun with kids, which can also be a plus.

My only reason to tell people to avoid this place is so that we can keep our little secret a secret a little longer. It's a great hotel.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Bluefan75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review, August 15, 2014
Thank you so much for the great review! I'll be sure to share it with our team and thank Kristy personally for making such a great impression! We truly appreciate your loyalty and look forward to seeing on your next trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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593 reviews from our community

Traveler rating
    407
    138
    27
    16
    5
See reviews for
169
157
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153
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Fairfax, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 2, 2014

The Hilton Garden Inn provides an excellent place to stay when in Port St. Lucie. Easy access to the fantastic PGA learning and practice facility. Don't go in the summer time because you go from sweltering heat to cold air conditioning. They have great rib eye steaks at the Sam Stead Grill the rooms are nice and there is another excellent Italian restaurant right across the street - Tutto Fresca. The staff is extremely friendly and I had a very enjoyable stay.

  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
3 Thank William K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review, August 4, 2014
Thank you for staying with us and for taking time to give us such a great review! I'm glad you enjoyed the area and hope we see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrenceville, GA
Level Contributor
162 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed July 25, 2014

Very nice setting, the room was a bit on the smaller side, but more than adequate for a night or two with two adults. No complaints, just watch out for the bed skirts, they were way too long and had a tendency to trip up your feet. I would highly recommend the on-site restaurant, Sam Sneads pub as they had good food and wine in a relaxing environment. I would be willing to stay here again if I am in the area.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank KSC77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review, July 31, 2014
Thanks so much for staying with us and for your kind review! We appreciate you taking the time to share your thoughts. I will address the bed skirt issue in your room, and do apologize. Please visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
fort lauderdale, United States
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 23, 2014

I looked at a number of hotels and this was the best value and accommodations. If you are planning to play golf at the PGA Village, I would highly encourage you to stay at the Hilton. The hotel also offers FREE shuttle service to the PGA golf course and is a pitching wedge from the PGA practice facility.

  • Stayed July 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
6 Thank Matthew K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review, July 31, 2014
Thanks so much for your feedback! We appreciate the nice comments! Hopefully everyone will read about our great location and wonderful golf. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
philadelphia pa
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 21, 2014

Returned again to this property for the great golf just inside the gates of the PGA Village. Again the hotel did not disappoint and my short stay was enjoyable.

I enjoyed the conversations with the pro golfers in the Sam Sneads pub in the evenings along with Richard the barkeep, keeping the conversation going.

The hotel is in an incredible location if you need to maximixe your time on the 4 PGA golf courses.

  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank sal-paradise500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review, July 31, 2014
Thanks so much for your review! We appreciate you taking time out to share your thoughts.
We strive to have guests like yourself return again and again, so please let us know how we can improve in order to keep you as a loyal customer!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 21, 2014

Facility not welcoming to ALL guests. Noise levels in the lobby were unacceptable. Temperature of the lobby was too warm because the doors were kept open by people hanging around them. If you like walking through clouds of cigarette smoke and loud noises, then this is the hotel for you.

  • Stayed July 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Lula C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review, July 31, 2014
Thank you for taking the time to share your thoughts. I'm so sorry you did not have a more enjoyable stay, and that we failed to make you feel welcome. That is certainly never our intention! I hope that you will give us another try so we have the opportunity to welcome you and thank you for your business
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, FL
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 18, 2014

I've stayed at this hotel several times for business and have always had a great experience. Nice accommodations but the real reason I like this hotel is the staff is always wonderful and very welcoming!

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
6 Thank Traci M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review, July 31, 2014
Thanks so much for the nice review and for being a return guest! We appreciate your loyalty, and will do whatever we need to keep you as one! Certainly let us know what we can do to make your next stay even better! We look forward to having you stay with us for years to come!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn at PGA Village / Port St. Lucie

Property: Hilton Garden Inn at PGA Village / Port St. Lucie
Address: 8540 Commerce Centre Dr, Port Saint Lucie, FL 34986-3132
Phone Number:
Location: United States > Florida > Port Saint Lucie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Port Saint Lucie
#2 Family Hotel in Port Saint Lucie
#4 Romantic Hotel in Port Saint Lucie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn at PGA Village / Port St. Lucie 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hilton Garden Inn Pga Village / Port St Lucie Hotel Port Saint Lucie
Hilton Port Saint Lucie
Port Saint Lucie Hilton
Hilton Garden Inn At PGA Village / Port St. Lucie Florida/Port Saint Lucie

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