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Hilton Garden Inn at PGA Village / Port St. Lucie
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Reviews (688)
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All reviewssam sneadsoak grilllearning centermets spring trainingpractice facilitygreat hotelpool and hot tubbusiness or pleasurest lucieeasy accesswould recommend this hotel to anyonebusiness tripthe hotel is cleanrooms are spacioushome away from homepool areanice pool
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Reviewed March 6, 2014

An exceptional hotel and a great bargin considering the quality of facilities and personel. Port St Lucie is a very nice location with many activities nearby, good selection of restaurants and shopping and not too far from the coast. I will come back.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
4  Thank Kenneth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded March 11, 2014

Thank you for staying with us and for your time in completing a review! We are so pleased you enjoyed our hotel and Port St. Lucie! We hope to welcome you back again soon!

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Reviewed March 4, 2014

When a hotel says completely 100% smoke free with a designated smoking area, you would not expect that the only outdoor area would be the smoking area. There are signs that call it the Smoker's Oasis literally. There are no patios or balconies with rooms. The only way to enjoy the beautiful weather is to go out on the patio that is attached to the pool. There are ashtrays everywhere. The smoke stays under the covered patio area which makes it unbearable for non smokers. When around the pool, the wind blows it all around and it gets trapped between the two sides of the building. There should be a smoking area, but it should not be combined with the only outside area.

We travel a lot in the US and internationally. This is the first time we have not been able to enjoy the outside or felt like we were killing ourselves by being outside. Our son has asthma and smoke is a big trigger. He never could go outside. When we questioned this at the front desk, they did not have a care in the world.

There are lots of groups there....one was large because of the Mets. When they arrived back to the hotel, they would file out in large groups of 30 plus to all smoke at the same time. The area is not that big!

We had a suite, so the room was nice. Unfortunately, the smoking policy will not allow for us to stay there again when on our yearly golf trip. We like hotels over condos usually but will go back to Castle Pines because of pool area.

The housekeepers did a great job. Brooke was especially good. She left me notes about what she had done and even some candy.

Stay away from the buffet breakfast. It is no better than a free continental, there was trash everywhere from coffee fixings and people making waffles. I asked for a diet coke and never got it. I love a good hotel breakfast, but this was a disappointment. The pastries on the continental part were cheap plastic wrapped ones you buy at SAMs club. Take the 12 per person and go down the road to a better breakfast place.

  • Stayed: February 2014
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Thank disneylunatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded March 11, 2014

Thank you for staying with us and for taking the time to review us. We are disappointed that we were not completely satisfied with your stay and apologize for any inconveniences experienced in our restaurant and outside with regard to smoking. We hope to improve in these areas and earn you back as a guest. We appreciate your feedback and hope to welcome you back again soon!

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Reviewed February 28, 2014

Hotel is very clean. The pools is a good size and has different depths. Nice lounge chairs around the pool. Very helpful staff, JR was wonderful and very helpful. Little pantry shop for things you may have forgotten. We'll definitely return if in the area again. Great place for golfers!

  • Stayed: February 2014, traveled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn
4  Thank karmad05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded March 11, 2014

Thank you for choosing to stay with us and for taking time to review us! We truly appreciate your business. I happy to know that you enjoyed our hotel and that our staff made you feel so welcome! I will be sure to share your praises with JR and the rest of our team! We hope to see you again soon!

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Reviewed February 25, 2014

My wife and i stayed at the Hilton Garden the night before my daughters wedding on February 21st 2014. lakeeta was excellent she helped me arrange for champagne to be delivered to my daughters room after the wedding and breakfast in the room the next day.She also was very helpful with dinner ideas and extremely helpful. The hotel is spotless and well maintained the pool is great. The morning of the wedding my wife went to use the iron and it didn't work .we called the front desk whithin 10 minutes some one was at our room with a new iron.when in port st lucie we will always stay in this hotel and you should to

  • Stayed: February 2014, traveled as a couple
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3  Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded February 27, 2014

Congratulations on your daughter's wedding! I'm so glad you enjoyed your stay. It was our pleasure to be a part of such an important day! I will share your praises with our staff! Thank you for staying with us; we hope to see you again soon!

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Reviewed February 19, 2014

First let me say that I stayed at this hotel for business. I did not get a chance to play golf during my stay, however, the hotel was full of golfers who all seemed to enjoying themselves. The hotel was very nice, modern, and clean. There is a Sam Snead's Restaurant inside the hotel, which made dinner VERY convenient. The hotel itself if just off the PGA grounds and there is plenty of shops and other shopping close to the hotel in case you forget something during your travels. The area surrounding the hotel is very safe for a run or just walking around. The room itself was clean and quiet. Overall, I would definitely stay at this location next time I'm in town.

  • Stayed: February 2014, traveled on business
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Thank FourInTheFamily70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded February 21, 2014

Thank you so much for staying with us and for taking the time to give us a review! I'm so glad you enjoyed your stay, and hope you have the opportunity to play some golf the next time you visit!

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