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“Great place with excellent service”

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Hilton Garden Inn at PGA Village / Port St. Lucie
Ranked #2 of 12 Hotels in Port Saint Lucie
Certificate of Excellence
Reviewed December 13, 2013 via mobile

We stayed here for a business conference for my husband. Hotel is clean and nice. Pool is a bit small and doesn't get direct sunlight for a long period of time. Beautiful golf course and cute outdoor setting! The staff is very professional and wonderful! After we left the hotel I noticed my husbands wedding band was missing. It apparently fell off his finger in the room while we were packing to leave. Hours later we called the hotel (being from NY we assumed a platinum band wouldn't be recovered) and the front desk already had it waiting for us! A special thank you to our housekeeping attendant, Gina, for being so honest and thoughtful and handing it in to the front desk!!!
Great staff!! Thank you!

Stayed: December 2013, traveled on business
Thank Barteschk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded December 24, 2013

Thank you for staying with us and giving us a great review! I'm so glad you enjoyed your stay and will be sure to let Gina know how much you appreciated her finding your husband's wedding band. I hope we have the opportunity to welcome you back again soon!

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Reviews (641)
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435 - 441 of 641 reviews

Reviewed December 9, 2013

Hotel is located on the west side of I95 which is more quieter and less congested than the east side. It is close to all the shopping and places to eat nearby which is on the east side. Excellent facility and recommendation to stay here as the staff are friendly and ready to help you. Excellent price for the room.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
3  Thank Cresencio R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded December 12, 2013

Thank you for your recent stay with us! I appreciate your taking the time to give us a great review and will be sure to share your comments with our team! I hope we have the opportunity to welcome you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2013

This was a nice hotel, friendly and clean. The pool closes early though. The staff was very friendly, and the rooms were comfortable and clean. Easy to find. We did not eat in the restaurant. There was a nice outdoor patio that was covered for smokers. The lobby was large with a lot of seating.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
3  Thank Herbert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded December 12, 2013

Thank you for staying with us recently and for taking time to give us a review! We are pleased that you enjoyed your stay and apologize for any inconvenience the smoking may have caused. I hope you have the opportunity to visit us again soon!

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Reviewed December 2, 2013

Hilton Garden Inn was as described on their site. Lovely interior and decorated for Christmas. Our room was very comfortable and internet service was fast....however, we missed having a small refrigerator.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
3  Thank Shelby B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded December 12, 2013

Thank you for staying with us and for taking the time to give us a review! I'm glad you enjoyed our hotel and the amenities we have to offer! I will look into your not having a small refrigerator, as all of our rooms are equipped with a small refrigerator under the microwave. It is possible that maintanence removed it for service, and we were unaware. I do apologize! I hope you have the opportunity to visit us again soon!

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Reviewed November 17, 2013

Needed a last-minute place to stay to attend high school state swim meet. All the local hotels in Stuart were sold out, but we found this Hilton on Hotwire at a great rate $53 plus taxes. The front desk service was excellent and our room was available for early check in. No Hotwire special rate bad attitude. Super clean room. We would go back for sure.

  • Stayed: November 2013, traveled with family
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3  Thank cowgirl41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded December 12, 2013

Thank you so much for choosing to stay with us! I'm so glad you enjoyed your stay and that you found such a great rate. Our team works hard to provide great service to all of our guests and will appreciate your kind words! I hope you have the opportunity to visit us again soon!

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Reviewed November 13, 2013

Once a month I travel to the Fort Pierce/Pt. St. Lucie area and stay in the HGI at PGA Village. The staff always goes out of their way to make me feel welcome. The rooms are perfectly appointed and the restaurant always has wonderful food. All in all, I could not ask for more in a hotel. Clean, comfortable and welcoming!

  • Stayed: November 2013, traveled on business
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3  Thank JackieInGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded November 14, 2013

Thank you for being such a loyal guest and for taking time to give us such a nice review! I'm so glad our staff makes you feel welcome! We truly appreciate your business and look forward to seeing you again soon!

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Reviewed November 12, 2013

The Hilton Garden Inn at PGA Village give five star service at an excellent price. The rooms are clean and the housekeeping staff leave notes for you daily. This is a nice touch to say that this is your home away from home. I came down to Port Saint Lucie for business, but i might come down for a vacation.

  • Stayed: November 2013, traveled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
3  Thank Marsha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded November 14, 2013

Thank you for staying with us and for taking the time to give us such a great review! I will be sure to let the housekeeping staff know that you appreciate their notes! I hope you have the chance to visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn at PGA Village / Port St. Lucie

Address: 8540 Commerce Centre Dr, Port Saint Lucie, FL 34986-3132
Phone Number:
Location: United States > Florida > Port Saint Lucie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Port Saint Lucie
#2 Family Hotel in Port Saint Lucie
#4 Romantic Hotel in Port Saint Lucie
Price Range: $105 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn at PGA Village / Port St. Lucie 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hilton Garden Inn Pga Village / Port St Lucie Hotel Port Saint Lucie
Hilton Port Saint Lucie
Port Saint Lucie Hilton
Hilton Garden Inn At PGA Village / Port St. Lucie Florida/Port Saint Lucie

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