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“Wonderful but.....”

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Hilton Garden Inn at PGA Village / Port St. Lucie
Ranked #2 of 12 Hotels in Port Saint Lucie
Certificate of Excellence
Port Saint Lucie, United States
1 review
“Wonderful but.....”
Reviewed August 19, 2013

Wonderful but not truly smoke free!!! Also a lot of trouble trying to book and get confirmation email. But days later 3 emails a day confirming after we have already finished our stay??? Shower pressure not good in king size suite :( Always happy with the bar/rest. :)

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Timothy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review, August 29, 2013
Thank you for your review! We are disappointed that you weren't completely satisfied with your stay. We are always looking for ways to improve our guests' experience and your feedback is very important and appreciated. I hope you have the opportuntiy to visit us again soon and give us a chance to make your stay perfect!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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627 reviews from our community

Traveler rating
    425
    145
    32
    19
    6
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New Port Richey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 15, 2013

I stayed with my fiance for one night and wished we stayed for the entire weekend. staff was very friendly and it was quiet and clean... I wished it was closer to jensen beach but other than that i would stay there again and recommend this hotel.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Robert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review, August 16, 2013
Thank you for taking the time to give us a great review! We are so glad you enjoyed your stay and hope you and your fiancé will return and stay all weekend!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
1 review
Reviewed August 9, 2013

A very comfortable place to stay. The staff goes above and beyond; Kristy and Junior in particular.The restaurant in the hotel has a great staff and great food. The hotel is perfectly placed not far from an array of amenities. I have and will continue to recommend this hotel.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank c b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
2 reviews
Reviewed August 9, 2013

This Hilton Garden Inn was clean, the staff was very helpful from calling with questions to right through to check out. Terrific location. Would recommend to anyone staying in the area and would stay there again without a doubt.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tracy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
2 reviews
Reviewed August 8, 2013

I can't say enough positive things about my stay. I had called for information and spoke to Lakeita who was extremely professional and helpful. She ultimately booked my stay and I was lucky enough to meet her in person. She set me up in a great room (quiet location) and I had a great 2 night stay. The location is excellent, right off 95 and close to so many shops and restaurants. I was staying alone and felt completely comfortable. I can't say enough about this Hilton Garden Inn. The hotel was a little further away from my family function but I would stay here again. The room was quiet and clean well stocked the mini fridge came in handy and the staff was wonderful (understatement!)
I would stay again and would strongly urge anyone staying in this area to stay here.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review, August 9, 2013
Thank you Tracy! Our staff will be thrilled to read your review and I will be sure to share your comments regarding Lakieta with our team! We truly appreciate your business and hope you have the opportunity return to Port St. Lucie and to our hotel!
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Fleming Island, United States
1 review
Reviewed August 5, 2013

The air conditioning in my room was difficult to control, either very cold or too warm. Additionally, the humidity in the room was terrible. The restuarant was not appetizing and we chose to eat somewhere else.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Denise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review, August 9, 2013
Thank you for choosing to stay with us, and thank you for the review of your experience. I sincerely apologize for your disappointment and inconvenience, and I invite you to visit us again and give us the opportunity to make your next stay a great one!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn at PGA Village / Port St. Lucie

Property: Hilton Garden Inn at PGA Village / Port St. Lucie
Address: 8540 Commerce Centre Dr, Port Saint Lucie, FL 34986-3132
Phone Number:
Location: United States > Florida > Port Saint Lucie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Port Saint Lucie
#2 Family Hotel in Port Saint Lucie
#4 Romantic Hotel in Port Saint Lucie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn at PGA Village / Port St. Lucie 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hilton Garden Inn Pga Village / Port St Lucie Hotel Port Saint Lucie
Hilton Port Saint Lucie
Port Saint Lucie Hilton
Hilton Garden Inn At PGA Village / Port St. Lucie Florida/Port Saint Lucie

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