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Reviewed 1 week ago via mobile

I was very impressed by resort and staff. super kid friendly, all inclusive, headache free resort. Room was clean. Got strollers, bathtub, crib and bottle warmer. Great selection of food, drinks/ activities

Date of stay: May 2019
Trip type: Traveled with family
Thank Marta02225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Public Relations Manager at Club Med Sandpiper Bay, responded to this reviewResponded 2 days ago

Thanks for your review! We're glad you loved everything at Club Med Sandpiper Bay from the friendly staff to the food and drinks! We hope to see you again soon. The Club Med Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

We just got back from an incredible stay at Club Med Sandpiper Bay. We are a family of 5, with three kids, aged 8, 5, and 2. My husband and I needed a vacation and wanted to have one with our kids but also have some time just the two of us. (I'm a stay-at-home mom with no regular childcare, so Sandpiper offered me a real BREAK! :)) Sandpiper was PERFECT for that. Our kids loved being in the kids' clubs from 9am to 5pm each day. The GOs (what they call Club Med staff members) took them swimming twice every day, and they also went sailing, made art, played mini golf, learned to do the trapeze -- it was amazing! We'd pick the kids up each evening and go for a swim before dinner, and they'd be bubbling over with stories from their day. Meanwhile, my husband and I had spent the day at the adult pool sipping pina coladas and in the adult dining room for a leisurely lunch, enjoying some genuine relaxation! Everyone was happy. One note -- you need to reserve a spot for your child in childcare in advance if they are under 4 years old. Apparently they can run out room sometimes, although that wasn't a problem while we were there.

The pools were beautiful. The main pool and lap pool play music while they're open but the "Zen Pool" (the adult pool) is nice and quiet for parents who need some of that in their life! :) They provide towels. There was plenty of shade too, which was great for us.

The food was fantastic. We ate all of our meals at the Marketplace, which is the main buffet restaurant for the resort. I would have loved to sample the Riverside restaurant, which was by reservation, but we decided to save it for the next trip so we could have dinner with our kids every night. There were tons of healthy and creative options options, but also lots of great kid food, and "meat and potato" options as well. Everyone in my family was happy with the food (which is a dang miracle - ha). We looked forward to every meal. It was always something new and fresh and delicious. (The Ramen Bar was one of my favorites!)

The staff is incredible. Whether it's watching your kids, teaching you how to sail, making delicious cocktails, or entertaining you with dancing, games, or circus trapeze acts at night -- the GOs do it with grace and joy. They really make your trip amazing! Unlike other resorts, the GOs live on-site as well, so Club Med really does have a fun clubby feeling to it unlike other places I've been.

You've probably read this elsewhere, but the physical rooms are a bit dated. However, they are clean and very comfortable. We slept very well. We had a Family Deluxe Room, which actually has two bedrooms and two bathrooms. (We loved this, as our three kids could be in a separate room with a door that closed!) Our Family Deluxe room also had a sliding door out to the grounds, which was nice because we didn't have to use stairs or elevators whenever we needed to go to or from our room. To be honest, we didn't spend much time in our rooms. Other than pit stops to change into swimsuits or whatever, we were hardly ever there. (Why would you be when there are pools, sports, beautiful terraces, etc?)

A few final points I thought might be helpful, especially to the moms of little ones out there:
-- Pack each member of your family at least 2 swimsuits (3 might be ideal). You'll be in and out of the pool each day, and having a few lets them dry out between uses.
-- Bring a backpack or bag for each of your kids to bring to kids club each day. Pack it with a swimsuit, sunscreen (their own tube), a hat, and anything else they'll need for a day of fun swimming and playing! The GOs reapply sunscreen twice a day, and our kids never got sunburned (which I was worried about).
-- If you have a child under 3, they will have a pack-n-play and stroller and baby-bath-tub waiting for you in your room when you arrive. I LOVED not having to pack this stuff!!!! Yay Club Med.
-- Random point, but the toiletries did not include conditioner. They had nice shampoo and shower gel, but no conditioner. So bring your own!

All in all, we had an absolutely fantastic vacation and we can't wait to come back. I think this will be our "go-to" vacation while we have young children! Club Med SandPiper has really figured out how to give families an amazing trip that is actually a VACATION for mom and dad too!

Date of stay: May 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank Jessica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Public Relations Manager at Club Med Sandpiper Bay, responded to this reviewResponded 2 days ago

Thank you for your detailed review of Club Med Sandpiper Bay. We're glad to hear this was the perfect getaway for you to relax but also be with your kids! We look forward to seeing you again soon! The Club Med Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Stayed at resort and had a good time. Food was good, enjoyed golfing. Major complaint was lack of response from manager on credit card charge. Phone calls weren’t returned and deck clerk advised me to take it up with credit card company. Customer service disappointing. Still don’t know if I will get my $200 bAck.

Date of stay: May 2019
Thank pronanb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

We came for brunch celebrating our friends birth day 36$for buffet most of us were disappointed with the food selection i only eat chicken curry with rice and dessert they have some burgers too but im not a burger person, staff are nice though as well as the place... they have different packages brunch, day tour and i think night tour that you can swim , use the resort and free food, i like the welcome lemonade drink, its refreshing even though were disappointed with the food we had great time, the place is huge and nice...

Date of stay: April 2019
Trip type: Traveled with friends
Thank Dina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

Even though this is a family friendly environment we took a mom's trip here and we had the best time. Usually going somewhere new I am always checking out my surroundings to make sure I am safe, however, i felt like I was at home here and met some very nice people. The Majority of the workers were extremely helpful and fun to talk to. The amount of information they remembered about what you drink or like to drink or where you were from was absolutely amazing, they definitely made you feel like you matter. I will definitely return and encourage more people to come here.

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank Lacey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Public Relations Manager at Club Med Sandpiper Bay, responded to this reviewResponded 2 days ago

Thanks for your review of Club Med Sandpiper Bay! We're happy to hear you felt right at home and met new people during your moms trip! We look forward to seeing you again soon. The Club Med Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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