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“nothing special”
Review of MainStay Suites

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MainStay Suites
Ranked #9 of 12 Hotels in Port Saint Lucie
Certificate of Excellence
Reviewed November 9, 2006

Mainstay suites is run by Choice hotels, which are generally a good bargain. This hotel is a good deal, but for a few dollars more, the Sheraton PGA next door would be worth the money.
The rooms are ok, microwave and fridge is nice. No in-room coffee, ironing board or HBO.
Breakfast was minimal. I've stayed at Comfort Inns that had great breakfasts. Here, you get coffee, OJ, danish, muffin, bread and instant oatmeal. Better than nothing unless you don't like carbs. The only fruit was apples...in Florida!!!!!
The pool is tiny, no jacuzzi or exercise room.
There are more Choice hotels a couple miles up I-95 so next time I'll check those out.

  • Stayed: November 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank mjd50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (101)
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94 - 100 of 101 reviews

Reviewed June 29, 2006

1. Website stated there was a 'Manager's Reception' every night. We figured that would at least be a little cost effective, since the room was $124 a night. THERE WAS NO MANAGER'S RECEPTION, and the desk clerk said she had never seen one there. It was still listed on the website the last time I looked.

2. We found used soap, towels and washcloths in the shower, and, speaking of the shower, there was no hot water and no water pressure. I called the front desk and was told they would 'take care of it'. When I asked when we could expect someone to fix it, I was told 'Tomorrow, we don't have a maintenance man working at night.' That didn't do us a bit of good, and, since I had been told at check-in that the hotel was full, there wasn't another room available.

3. We were having coffee and a roll the following morning at a table in the breakfast room. At that point, a Florida Highway patrolman came into the breakfast area with the desk clerk. He said he needed a table and proceeded to take the table we were sitting at, without a by your leave. He just picked it up and walked away with it and the desk clerk didn't say a word.

4.When I checked out, I told the desk clerk that we were very unhappy and wanted to take advantage of the Choice Hotel's 100% Satisfaction Guarantee. She knew absolutely nothing about the guarantee. She also said she couldn't do anything anyway, as there was no manager present. So, I was forced to pay 100% of the rate for the room and was told to contact the manager later for a refund. Needless to say, I sent numerous emails to the manager, and never got a cent back.

Terrible way to treat a very good Choice Hotels customer!

5  Thank hurricanecentral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
727
Reviewed April 15, 2006

We were disappointed in the quality of this hotel. The rooms were not as clean as they should have been -- just basic things like wiping the ledge in the bathroom. Also loud rattling pipes at 6 am brought us out of a deep sleep. There were even exposed wires in the room! For the price and the location (at PGA Village), we expected more than what we received. There are other chain hotels at this I-95 exit and would recommend referring to their reviews before choosing this location.

1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2006

its an ok hotel if your on a budget, room w/ queen size bed was a bit small, had a little couch and kitchenette, had no remote when we checked in, didnt get one till 2nd nite, there were no extra pillows due to a kids soccer travel team so we had to deal with extra small pillows that come with the bed, room was clean, nothing too spectacular, got waken up one morning while i was trying to sleep till 9am with the window washer, had a room near the ice machine, horrid, people getting ice all nite making noise, try not to book a room near there. free continental breakfast is a good idea but not much of a variety, had to let them know there was no more coffee on more than one occasion.

  • Stayed: February 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank brandysmom1214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2005

By far the best value in the Port St. Lucie area. Hotel extremely clean and well appointed. Would definately recommend this over the Hampton, Holiday Inn, Spring Hill all in the same area but more expensive.

  • Stayed: December 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank goldnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2005

Booked this room at their online site. For $79. got a small, 2 room suite. Very nice and clean. Could have cooked here, it had a full kitchen. Had their free buffet, which was very nice. Well worth our price.

  • Stayed: September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank caywoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Long Island, New York
17
Reviewed February 14, 2003

Enjoyed our stay. clean and comfortable rooms. helpful staff. Coveniently located. Nice pool Only issue was family was not able to reach us via telephone past 8 pm as switchboard was not staffed that night (or so we were told). Very convenient for golfers.

7  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MainStay Suites

Address: 8501 Champions Way, Port Saint Lucie, FL 34986-3047
Phone Number:
Location: United States > Florida > Port Saint Lucie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in Port Saint Lucie
Price Range: $81 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Mainstay Suites Port Saint Lucie
Mainstay Port Saint Lucie
MainStay Suites Florida/Port Saint Lucie

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