We stay in this hotel 3-4 times a year. Usually I give it a 4 or 5 rating for all the right reasons, but not this time.
The last two times I've been there I had constant WiFi issues, either it wouldn't connect without a phone call to the carrier, after being told by the desk person, "I don't know, sir." Every time I've stayed there I have an issue with this one..... the morning of checkout, which doesn't have to happen until at least 9am, my daggum internet code doesn't work because it's been changed! Irritating!
Wanted to take a shower before going out, walk in the bathroom, turn on the shower water, the water that comes is brackish, if not dirty brown.... but here's the best part, the faucet is facing OUTBOARD OF THE TUB, causing water to spray out on the floor. The plumbing fixture was lose, away from the wall. I twisted it back in place but that's not something the should happen here. Anyway, I let the water, it clears up, take my shower, and we go out for the evening. After driving 13 hours this day I'm interested in a quite dinner and come back to watch some TV before crashing. Not happening........ TV has a green screen, so after playing with it awhile, I call the desk. The person is "so sorry" it happened, explained there was some issues with cable, recommended I unplug the tube, wait a few minutes, and behold it worked. Ah, we're not done, there's no channel guide in the room, so I trapse downstairs, pick one up.......
There is a charming lady named Cecilia who works here in the "breakfast" area. She's been there for several years, always has a smile on her face, and frankly is likely to be the reason we stay here again. Oh, one more thing, they have a breakfast each day...... the issue is with the eggs they prepare..... they are ALWAYS soggy. GM, Please correct this!
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- Also Known As:
- Holiday Inn Express Hotel And Suites Port St. Lucie West
- Holiday Inn Express Hotel & Suites Port St. Lucie West Florida/Port Saint Lucie