I travel for my job and spend as much time in a motel as I do at home. This was my first visit to this area and my first stay at a Mainstay. With all my travel I have not been moved to post a review until I stayed here. I received the best customer service here. Tina is the most personal, professional, and truly caring person I have encountered during any of my time at motels. As I was leaving to go to a business meeting, I locked my keys in my car, I returned to the desk in a panic to try and get a phone number for a locksmith. She jumped right on the phone and explained the situation to the service man and I had my keys in my hands in less than 15 minutes. She also let me know that there was a taxi service in the area and said if all else fails that I could take her car. Can you imagine? When I returned she addressed me by name and asked if I had made my meeting and thanks to her, I had. In my experiences, most places would have handed me a phone book and that would have been that. I hope this motel knows what jewel they have with her customer service. I will be back on business and plan to bring my family on pleasure. With all the wonderful things she told me about the area and the great food, it is a no brainer.
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- Also Known As:
- Mainstay Suites Hotel Port Saint Joe
- Mainstay Port Saint Joe
- Mainstay Suites Port Saint Joe
- Port Saint Joe Mainstay