I just had lunch at the Monterey Grill in Port Orange yesterday with my mom. We sat at the bar because there was a bit of a wait for a table. The bar is quite comfortable, set up for diners ahead of time.
The menu is filled with yummy sounding dishes so it was tough to choose. I picked a blue cheese grilled steak wrap with lettuce, tomato and grilled onions. I asked for my meal without the "wrap" because I just wanted the filling and they happily accommodated me. My mom ordered crabcakes benedict but didn't want the egg and they happily accommodated her as well.
The meals arrived quite quickly, considering they were in the midst of lunch rush. Both meals looked delicious. My steak was cut into small cubes and was flavorful and melded well with the blue cheese and fresh vegetables. I really liked the flavors together, but a lot of my steak was simply too tough to chew. I also had a side of fresh fruit which was nice. My mom really liked her crab cakes.
When we were about done with our meals, I mentioned that at least half of my steak was too tough to eat and the waitress took my plate right away and said that she would look into it.
Less than 5 minutes later, the waitress arrived back with a manager who apologized profusely for the problem and offered to take the entree off the bill, which I thought was quite classy. He explained that they must have just not cut the meat properly and urged me to come again and give them another chance, which I happily will.