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“Mixed Feelings” 4 of 5 stars
Review of Sleep Inn & Suites Port Charlotte

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Sleep Inn & Suites Port Charlotte
Ranked #5 of 8 Hotels in Port Charlotte
Certificate of Excellence
GreenLeadersBronze level
Edison, New Jersey
Level Contributor
120 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Mixed Feelings”
4 of 5 stars Reviewed March 5, 2013

I booked 2 rooms, one for my parents and one for me. I requested that my parents be on the 1st floor, they gave them the 2nd floor. Other then that they had no issues. They said the room was clean. They enjoyed the breakfast.

My room we had a few issues. Upon check in the women at the desk then looked at the requests for the 1st floor and just says oh yeah that isn't happening. Then tells me that we only had reservations for 2 nights (we had 3) when I corrected her she was rude and just said no we only have 2 and no other rooms available. Did not try to accomodate me or make any suggestions until I finally said fine, we will just find another hotel and then suddenly my room showed it was for 3 nights.

When we got to the room later that night and the next morning we found our remote control and coffee maker didn't work. We reported it to the front desk and the remote was replaced while we were having breakfast. We assumed the coffee maker was replaced because the coffee was not in the maker. The next morning we didn't use the coffee pot but on our last morning we went to use the pot and it didn't work.

We also noticed the sheets had stains on it

It might have just been our room because my parents didn't have any issues and their room was nice and clean.

The rooms are very quiet, we had the room right above the entrance to the hotel and near the elevator and didn't hear anything.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Dnnklly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sue C, General Manager at Sleep Inn & Suites Port Charlotte, responded to this review, March 6, 2013
I want to thank you for taking the time to help us to make sure our accomodations and our guest service is where is needs to be. We do listen to our guest and use the comments as training tools. I do hope that we do see you again. All of the issues have been corrected.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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258 reviews from our community

Traveler rating
    162
    75
    14
    4
    3
See reviews for
96
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Woodstock, Vermont
Level Contributor
481 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
4 of 5 stars Reviewed February 25, 2013

We stayed here one night and loved the accomodations. New place and really clean room. Large refrigerator in room. TV was problematic until Joshua came up from front desk and rectified the situation. He was very accomodating and quick to respond. The breakfast was very good with sausage and eggs, etc. Pool area is a litle small, but the heated pool was so relaxing when we arrived. Never heard the highway which is pretty close. Highly recommend based on cleanliness, great staff and best price we could find in area.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Travelcrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sue C, General Manager at Sleep Inn & Suites Port Charlotte, responded to this review, March 13, 2013
Customer service is number one with us. By the sound of your review we did our job. Thank you for the kind words and look forward to seeing you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotonda West, Florida
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed February 23, 2013

We stayed here for the night after a reception at King's Gate. Room was comfortable and clean. We slept great. We were near the lobby, but didn't hear a thing. The staff was friendly, and the breakfast was good. There were plenty of choices for breakfast. I'm sure we'll stay again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jmslicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 10, 2013

We stayed here because of the great reviews. Every thing that has been said about this place is true. Great friendly staff. Clean.
The last night we stayed I went to get a Vicodin out of my bag that I had in the bathroom. And out of the forty or so I had only three were in there. I advised the front desk and realize that it is my word against theirs.
Corporate did tell me that one of the maids said she vacuumed up something that sounded like popcorn and maybe that was them!!! Come on. I was advised under Florida law that the hotel is not responsible for any missing items in the room. This has been a valuable lesson. I usually don't have anyone clean the room as I do have a laptop and other valuable items in there but figured since we were on vacation I would take advantage of it. To bad my trust was compromised at the place.

Room Tip: Take your valuables with you at all time! Including medicine.
See more room tips
Stayed January 2013, traveled as a couple
Helpful?
2 Thank bray9946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, CO
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 1, 2013

We have family in the area and decided we wanted to try out a different hotel than in the past. Glad we did as the Sleep Inn was a pleasant surprise. The location is right off highway 75 and Kings Highway. There is a Cracker Barrel right next door that you could walk to as well as plenty of other restaurants in the vicinity. Walmart is right down the road and a Starbucks about a minute away! The hotel is very clean all around with a nice lobby and little area if you would like to purchase snacks, sundries, etc. The expanded continental breakfast included hot items like eggs, canadian bacon, sausage, and make your own waffles. The waffles were actually very good! The breakfast was well stocked and items were replenished quickly. There is a small business center with a computer, a pool which looked clean, and a workout room. We didn't use any of these facilities, but they looked nice. The staff was very friendly and greeted us whenever we were coming/going. Items to note in the room were a nice sized flatscreen TV and refrigerator. It was also incredibly clean! Probably one of the cleanest rooms we've stayed in. The bathroom had a large shower with a glass door which we prefer over the tub/shower combo with the plastic shower curtain that sticks to you. The bed was a bit stiff for our liking, but not horrible. I did think the pillows were a bit odd as they were like half size and I had to go to the front desk and request a few more. Overall our stay was very comfortable and we would stay here again without hesitation.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank scd_cosprgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sue C, General Manager at Sleep Inn & Suites Port Charlotte, responded to this review, February 4, 2013
Thank you for giving us a try and that you enjoyed your stay. We do hope to see you again and for the kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Joplin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 23, 2013

I stayed at this hotel for two weeks for training at my companies home office. This place is one of the nicest hotel I've stayed at. It's VERY clean, the staff is friendly, it's convenient to travelling in the local area and is right off of the interstate. The morning breakfast is everything you could hope for and more: it has both cold and hot food, they keep it well stocked and it runs for longer than most places. They even start breakfast earlier than the posted because they have so many business travelers who leave in the morning early. The free wifi works well and is easy to onto. With mini fridges and microwaves in the room they make it easy for us "extended stayers". I can see why my company always uses them to put up out of town guests.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sue C, Manager at Sleep Inn & Suites Port Charlotte, responded to this review, January 30, 2013
Thank you for taking the time to give us such a great review. We do hope to see you again if you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset, Kentucky
1 review
5 of 5 stars Reviewed January 23, 2013

Not sure when I have ever had a more delightful lodging experience than at this mid priced hotel. I often stay in Hiltons, Marriotts, Holiday Inns and as a result of past experiences with Choice Hotels, have stayed away. Glad I went back. This facility and crew is the greatest. Wonderful breakfast and attendant. Desk clerk was ever so helpful. The maids were cheerful and did a great job. This hotel has won the platinum award, highest level of Choice Group and numerious gold awards. I see why!

Room Tip: I expect that they are all good and very large.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Joe42501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sue C, General Manager at Sleep Inn & Suites Port Charlotte, responded to this review, February 4, 2013
Your kind words is our incentive to keep doing what we do. Thanks you for staying with us and hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Port Charlotte

Property: Sleep Inn & Suites Port Charlotte
Address: 806 Kings Highway, Port Charlotte, FL 33980
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Port Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Port Charlotte
#4 Romantic Hotel in Port Charlotte
#4 Family Hotel in Port Charlotte
#4 Business Hotel in Port Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites Port Charlotte 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Sleep Inn & Suites hotel is conveniently located with easy access to Interstate 75. This Port Charlotte, FL hotel is close to pristine area beaches, many golf courses, world-famous fishing at Boca Grande, the Charlotte Harbor Event & Conference Center, Babcock Ranch and the Charlotte Sports Park, home of the Charlotte Stone Crabs baseball team. This Florida hotel is near Charlotte County Airport and Southwest Florida International Airport. There is a wide variety of restaurants within one mile of the hotel. Many shopping, boating, fishing and eco-tourism opportunities are found in Port Charlotte and nearby Punta Gorda. All spacious guest rooms include refrigerators, microwaves, 32-inch flat-screen televisions, coffee makers, hair dryers, irons and ironing boards. Non-smoking and smoking rooms are offered along with family and whirlpool bathtub suites. This is also a pet-friendly hotel. This Port Charlotte, FL hotel offers many fine features and amenities, including a free hot breakfast served daily with coffee, free wired and wireless high-speed internet access, outdoor heated pool, and exercise room. Guest laundry facilities and a gift shop with convenience foods, drinks and travel needs are provided on the premises for added guest convenience. The business traveler will welcome additional conveniences like the business center with public computers, printers and free fax services. The hotel also has a meeting room which can accommodate up to 100 people for events and business functions. The hotel has been certified as a green hotel through the Florida Green Lodging Program. Whether traveling to Florida for business or vacationing with the family, the Sleep Inn & Suites hotel in Port Charlotte offers you a great location, affordable rates and friendly guest service. We look forward to seeing you soon. ... more   less 
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Also Known As:
Sleep Inn And Suites Port Charlotte
Sleep Inn & Suites Port Charlotte Hotel Port Charlotte
Sleep Inn Port Charlotte
Port Charlotte Sleep Inn

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