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“OMG What a terrible experience...”
Review of Portofino Waterfront Dining - CLOSED

Portofino Waterfront Dining
Dining options: Late Night, Lunch, Dinner, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Lunch, Dinner, Breakfast, Reservations
Reviewed October 17, 2012

I had been here once before a couple of years ago and it was OK..Then went to lunch and everything was not very appealing..Windows were filthy and drinks were awful..Who doesnt know how to make a Marg! We were invited to go to a 90th Birthday party so of course we went...There were 22 of us....We all started out having cocktails around 5:30 which was OK but a very long wait as the server had to go downstairs to get them! We ordered our main courses at 10 min to 6...At 8pm we STILL had not been served..At our table 3 meals had come out one at a time while we all sat there watching them having their meal ...One couple's husband was finished and hers 'hadn't even come out yet...This happened to a few of us...Finally we told the waitress forget it we are leaving...She felt terrible....This was the worst part...We had asked to talk to a manager/owner and they refused to come to our table...I then went downstairs to find him myself...He was unapologetic and said to me "take it easy" REALLY...He said the meal was on him!!!!! I told him I didnt care about the meal or the money..This was unacceptable and what a memory of this 90 year olds Birthday being ruined and he couldnt at least come and apologize to him...He still refused...WHAT A TERRIBLE EXPERIENCE...WOW after reading these other reviews I will now always check here before going somewhere....SHAME on the owner of PORTOFINO'S......

    • Service
1  Thank Pamela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (278)
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207 - 211 of 278 reviews

Reviewed September 24, 2012

Food is great, views even better. Outside bar is always hopping with good entertainment and football.

Thank Minganan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2012 via mobile

First of all we had a problem with reservations when we got there we had a problem with seating then had a problem with the waitress and the service was very very poor. The food was poor and no one in the group liked the place at all because of all the prevailing problems and the attitude of the people representing the restaurant.

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Thank AJNunes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

You'll read negative reviews of Portofino's here at TripAdvisor, but if you're searching for drop-dead gorgeous views and good waterfront dining in Port Charlotte, you just won't find it anywhere else. We've never had a bad meal here. Inconsistent it may be, but it's never downright BAD. Hell, the cooking at our house is always good, but it's inconsistent! In fact, Portofino's would win a crab cake showdown with the esteemed Laishley Crab House of Punta Gorda hands down.

Its off-the-beaten track location next to the Bayshore Live Oak Park makes it a bit remote, but how could a location on the harbor, seemingly worlds away from the strip-mall atmosphere of the rest of town, be a bad thing?

The outside bartender (Robert?) greets us like family and by name every time we show up. We are unabashed foodies who have been known to leave unpleasant reviews if a place displeases us, but we feel at home here and never mind treating ourselves to a meal out at Portofino's!

(And, honest, we aren't related to the owner or Robert.)

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Thank Suzymobile47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

We went to dinner tonight and I have to report the place has really gone downhill. I live in Punta Gorda and have been to this restaurant several times before. Sometimes it was good - sometimes fair - but tonight it was terribly. I had made reservation for 6 people at 7:00PM. We arrived on time and the restaurant inside was not crowded. We waited at least 20 minutest before anyone took a drink order. Ok sometimes things happen. Then we waited another 20 minutes before the waitress came over to take our order. The place wasn't busy and we could see the waitress just standing around. We waited 1 hour and 30 minutes before we finally got bread (which we had to request) and it was reheated stale buns. Then another 30 minutes before we got our salads. Dinner followed and it was lacking quality. It actually looked like it was dished out and sitting for quite some time. It a great location - but guess the own/manager thinks the view is enough to keep people coming back. Well we won't go back. Don't waste your time or money on this place.

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Thank bettyc219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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