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“Rooms small & dark”

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La Quinta Inn & Suites Port Charlotte
Ranked #1 of 8 Hotels in Port Charlotte
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 24, 2014

The rooms were very new looking, but rather small and much darker than we expected.The room was to dark and small for us to be comfortable in. We booked a room with 2 beds overlooking the pool, but it was a dark room overlooking the side of the building and parking lot. We went back down to the desk we and were told the only rooms overlooking the pool were 1 king bed suites for a much higher rate. We sleeping issues my husband & I need separate beds at times, We needed 2 beds as I had booked. They tried to accommodate us and next day placed us in a 1 bed suite, not overlooking the pool. As I refused to have my husband sleep on the pull out couch, a roll-a-way was brought in for him. On our vacation, pay more money for the room and use a Roll-a-way? What's up with that? We would have been okay if we did not have to pay a higher rate than was guaranteed at booking. On the good side the rest of the hotel stay good. The breakfast area was well taken care of and food always restocked. The woman taking care of the breakfast area was great. Lobby big and bright. Some of the desk help was rude at times, but not Jessica and Shane. They were very helpful.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with La Quinta
Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaliDanny, Bernard A. Broyles Hotel Ambassador at La Quinta Inn & Suites Port Charlotte, responded to this reviewResponded May 3, 2014

We appreciate any guest request. It does help us keep our focus on all things at all times. I hope that all you are nice enough to share with us you will come back soon to see changes. "Thank you", for your stay with us. Also, we are glad to hear overall your stay was good. Our staff will be pleased to hear your kind words, thanks again.

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841 - 847 of 1,020 reviews

Reviewed April 24, 2014

Our third floor business suite was quiet, clean,and spacious...all that you could want. The breakfast had a nice variety, different egg preparations each morning, sausage or bacon, apples, bananas, yogurt, the waffles of course, and the usual variety of breads and. Danish. The pool. Was lovely and clean. The location was very central. Staff were all friendly with a warm greeting each time. Clearly a well managed and tended property.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with La Quinta
1  Thank LJSummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaliDanny, Bernard A. Broyles Hotel Ambassador at La Quinta Inn & Suites Port Charlotte, responded to this reviewResponded April 28, 2014

"Thank you"!! For a great stay and a great review! Our deluxe continental breakfast is second to none when it comes to being stocked. In addition to this the staff here is trained to help maintain our property to it's highest level of guest services. It was our pleasure to have had you stay with us. "Thanks" again and please come back to see us soon.

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Reviewed April 21, 2014

I loved this hotel the service here was amazing!! There was two people there that stood out to me and made me feel at home Christy from house keeping and and Maria from laundry i mean everything I ask for needed wanted they were all ways there I was there for a week and every day was awesome Maria form laundry was a wonderful person all ways made me and my husband laugh an just the best with my daughter and because of those people every time I'm in town La Quintana hotel I would be there !!! ❤❤❤❤❤❤

  • Stayed: March 2014
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2  Thank mamilove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaliDanny, Bernard A. Broyles - Hotel Ambassador at La Quinta Inn & Suites Port Charlotte, responded to this reviewResponded April 22, 2014

"Thank you" for a great review of your stay with us here at La Quinta, Port charlotte, Fl! The staff here is always ready to accommodate our guest. Laughter is as natural around here as our high quality guest service. "Thanks" again and we look forward to seeing you in the future.

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Reviewed April 12, 2014

We arrived late & were quickly checked in. Our room was close to the lobby & right beside the work-out room. We couldn't hear noise from either. We could hear people as they walked by, but people were considerate & quiet. Our room was very clean. Breakfast was a bust. No fruit or yogurt. I don't know that there was anything particularly healthy. There were waffle machines, but the four of us would have been standing around making our own waffles. We ended up going to the Waffle House (which is within walking distance).

  • Stayed: March 2014, traveled with family
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1  Thank WVMountaineerinIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaliDanny, Bernard Broyles Hotel Ambassador at La Quinta Inn & Suites Port Charlotte, responded to this reviewResponded April 14, 2014

"Thank you" for your stay with us and we are sorry for any inconvenience. "Clean" is a wonderful review. As we continue to move forward in all area's of guest service's we are grateful for your review. When traveling this way again please consider to stop and stay.

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Reviewed April 8, 2014

Nice to stay in a clean and friendly hotel that didn't take my last dollar. Staff was very courteous and helpful and the location was good for what we had to do. Will try to stay there again when in the area.

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with La Quinta
1  Thank Kathleen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaliDanny, Bernard Broyles Hotel Ambassador at La Quinta Inn & Suites Port Charlotte, responded to this reviewResponded April 9, 2014

It is our pleasure to know our staff was courteous and helpful while you were here for your stay with us. As prices go we are always looking to help our guest save a little. Between our AAA, AARP and company discounts are just a few ways we can help or guest save at check in. "Thank you" for your kind review. We look forward to seeing you in the future

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Reviewed April 6, 2014

Upon arrival Bernard was very helpful and courteous to our need to check in early (12:00pm). After a long day of a local soccer tournament we went to our rooms to find stains on the King suite's chairs, paint cracked off the wall, and a clogged toilet! (To be told we needed to plunged ourselves and no plungers were returned at that moment! ) Upon needing a shower found no conditioner or shampoo. After going down to the desk I was told they had ran out! So after borrowing from another family we were traveling with the children wanted to use the pool. We did and saw other guests with cookies that we were promised upon check in and decided to go get the children some! Sadly to our find there were no more cookies! A young man was walking out of the back and we requested cookies for the children, he said he saved 6 for another family and there were no more. We preceded to ask when the next batch would be done, he loudly calls across the lobby to the front desk evening manager, John, and asks if they can make more as many guest have not received any and in the RUDEST voice states cookies between between 5 and 7 that's it NO MORE! Wow that's guest satisfaction as it was only 7:30! Very rude and not accommodating! I guess customer/children's happiness us not important! Last but not least the coffee is disgusting and old tasting at 9:00 am in the lobby. Breakfast is exactly not good either, thank goodness Cracker Barrel is only a few steps away! I would never return and would never recommend a family with children or any group organizations with children to stay here!

  • Stayed: April 2014
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2  Thank GC022372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaliDanny, Bernard Broyles Hotel Ambassador at La Quinta Inn & Suites Port Charlotte, responded to this reviewResponded April 7, 2014

We are able to improve. With spring break and a hotel full of kids the cookies were gone before we could go back into the kitchen to put the baking pan away. However, we are sorry about any inconvenience this may have caused you and your children. Between the soccer teams baseball teams and the charlotte symphony we could not make enough cookies to keep up. We are "sorry" your stay was not at our normal quality of service. Please re-consider to visit us in the future. "Thank you" for your stay with us.

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Reviewed April 4, 2014

Just an average hotel nothing special, the breakfast was poor The hotel was clean but not any clearner than the average hotel I expected more from La Quinta. This hotel allows pets but there was no noticeable odor or problems.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with La Quinta
2  Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaliDanny, Bernard Broyles Hotel Ambassador at La Quinta Inn & Suites Port Charlotte, responded to this reviewResponded April 11, 2014

"Thank you" for your stay at La Quinta Inns & Suites of Port Charlotte, Fl. When traveling this way again please stop and stay. "Thank you" again and have a good day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Port Charlotte

Address: 812 Kings Hwy, Port Charlotte, FL 33980-4218
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Port Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Port Charlotte
#1 Business Hotel in Port Charlotte
#1 Romantic Hotel in Port Charlotte
#1 Green Hotel in Port Charlotte
Price Range: $84 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Port Charlotte 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
If location, value, amenities, and great service is what you are looking for, La Quinta Inn & Suites Port Charlotte is HERE FOR YOU! Our new hotel features 81 comfortably-appointed guest rooms, including Free WiFi, a Free Deluxe Continental Breakfast each morning, Outdoor Heated Pool & Jacuzzi, and a Business Center for your needs. Our new Bright side Market features Beer and Wine. We offer free shuttle service to nearby Punta Gorda for easy access to the airport and local areas. Our 24 hour award-winning staff is always HERE FOR YOU and willing to help with any question or desire you may have. When thinking Port Charlotte, think La Quinta! ... more   less 
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Also Known As:
La Quinta Inn & Suites Port Charlotte Hotel Port Charlotte
La Quinta Inn And Suites Port Charlotte

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