Upon check in at the hotel we were very impressed by the customer service we received. Unfortunately that is where it stopped. At 12:30 am, I was awoken by loud and boisterous voices in the room next door and then those same guests proceeded to try and open the adjoining door between our rooms. I called the front desk and told them about the problems and the man who answered said he would take care of the problem but never came up. The guests next door, who probably numbered between 8 to ten people, continued talking loudly with the TV volume quite high. At around 1 or 1:30 am, a pizza delivery woman delivered a pizza which made the noise level go up even more. I never once heard anyone from the hotel staff come up and knock on the door to alert the guests to my noise complaint. Fortunately for my sanity, the people next door quieted down around 2:30 am after I made them aware of their rudeness. To make matters worse, the front desk accused my family members (who were staying in different rooms) of being responsible for the noise when they checked out. Although the property seems new and is clean, I won't stay again because I am so disappointed in how they handled my noise complaint.
- Official Description (provided by the hotel):
- If location, value, amenities, and great service is what you are looking for, La Quinta Inn & Suites Port Charlotte is HERE FOR YOU! Our new hotel features 81 comfortably-appointed guest rooms, including Free WiFi, a Free Deluxe Continental Breakfast each morning, Outdoor Heated Pool & Jacuzzi, and a Business Center for your needs. Our new Bright side Market features Beer and Wine. We offer free shuttle service to nearby Punta Gorda for easy access to the airport and local areas. Our 24 hour award-winning staff is always HERE FOR YOU and willing to help with any question or desire you may have. When thinking Port Charlotte, think La Quinta! ... more less
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- Also Known As:
- La Quinta Inn & Suites Port Charlotte Hotel Port Charlotte
- La Quinta Inn And Suites Port Charlotte