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“Another fantastic stay!”

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Hilton Garden Inn Jacksonville / Ponte Vedra
Certificate of Excellence
Atlanta, Georgia
Level Contributor
93 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Another fantastic stay!”
Reviewed December 3, 2012

This hotel has a cozy/quaint feel to it, and is located in a grea location - close to shopping and great places to eat! The check in was a breeze. There are fresh baked cookies available nightly, at the front desk, which was a nice snack after a night out. We had a king suite - which had a seperate sitting room, with a pull out sofa. There was a door that closed off the bedroom, if you want to sleep in or turn in early - allowing someone else to watch TV in the sitting room. The bed slept great - one of the best hotel beds my husband or I have ever slept in! The room was clean, spacious, and well stocked with towels/toiletries. There is a swimming pool, a sitting area in the lobby complete with fireplace, TV, and bookshelf full of books. Thee is also a pantry stocked with snacks and drinks, as well as emergency/travel size needs. We would highly recommend this hotel.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank historybuff315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, December 7, 2012
Dear HistoryBuff315, thank you for reviewing us on TripAdvisor. We sincerely appreciate the time you took to share your flattering opinion about our hotel. All our team members work hard to ensure just such an enjoyable stay and positive review as you've written. We look forward to providing you with "Another Fantastic Stay" when your travels bring to our area.
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742 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Jacksonville, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 3, 2012

We reserved a king one-bedroom suite with balcony view on the sixth floor. It was very spacious, updated and with all the additional room features you could imagine except for a hook on the back of the bathroom door. The room was clean, recently painted with a very comfortable bed. No road noise or hotel noise. The only problem we had with the room is that the furnace did not work so I had to take a point off for comfort. It was just a little chilly and not convenient to change rooms at 2am. Hotel and cleaning staff were friendly, courteous and helpful. Check-out staff comped our breakfast due to furnace problem. Would stay again and recommend to others. Had a corporate room rate but even at standard rate more economical than TPC Sawgrass Marriott.

Room Tip: No complimentary breakfast but there is a restaurant on site called The American Grill. Large buffet...
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  • Stayed December 2012, traveled as a couple
    • Value
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    • Service
Helpful?
Thank UrATrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, December 4, 2012
Dear UrATrip, thank you very much for your kind review. Our staff are genuinely happy when they hear that our guests enjoyed their stays and appreciated their efforts. Your words of praise will be posted in the employee areas for all to see. Thanks again.
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Jacksonville, Florida
Level Contributor
161 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed November 20, 2012

Hilton - as always - fabulous beds! We stayed here the last weekend in October for a friend's wedding - the hotel had a welcome board up for our wedding party and sign up sheets for our people to catch the shuttle to/from the wedding. They booked all of us onto the same floor/area as best they could - so our friends were in the rooms next to us - the rooms are very spacious, and we loved the separate tub/restroom from the super large vanity area - two girls getting ready for a wedding - we needed the space. I slept as well in these beds as I did at home. The fridge in the room is a nice touch - as we had food/drinks that we wanted chilled.

I really liked that the hotel connected to the restaurant/bar behind it and we were able to drink and not worry about driving - we just walked through the hallway and were in the hotel. It was a very nice weekend in Ponte Vedra.

  • Stayed October 2012, traveled with friends
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Helpful?
Thank luxlisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, November 21, 2012
Dear Luxlisa,
Thank you very much for your wonderful review. We always enjoy having wedding parties stay with us, having families and friends together for such happy celebrations, and its good to hear that you and your group had a good time. We look forward to serving you again one day.
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Wallingford, Connecticut
Level Contributor
171 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed October 31, 2012

I have stayed in HGI's from Konya, Turkey to Arizona to Virginia to Utah to Florida. It never changes. For the money, this is the best value out there. And Ponte Vedra was no exception. Friendly staff, excellent maid service, great water pressure, firm bed, nice pillows, spacious room with large bathroom, free internet, good in-room coffee....there is not much more that you can ask from a reasonably priced hotel. I highly recommend this hotel for all or you who going to tee it up at TPC Sawgrass - it is literally right around the corner.

Room Tip: There are no views to speak of - any room is a good room
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  • Stayed October 2012, traveled solo
    • Value
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Helpful?
Thank DenGourmand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, November 3, 2012
Dear DenGourmand,

Thank you for your wonderful review. The fact that you are obviously a seasoned traveler makes your compliments all the more impressive. Hopefully your plans will bring you back to Ponte Vedra sometime, and we will get another chance to offer you great service.
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Greenville, SC
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 22, 2012

We just left the hotel yesterday after a three night stay. I was very impressed! The hotel was CLEAN which is just the way I like it! :-) The staff - ALL of them - were very friendly whether it was at the front desk or passing you in a hallway. The front desk staff were especially warm and helpful! There is Starbucks coffee and other beverages available all day in the lobby which is a very nice touch. The breakfast was great and the staff in the dining area also were very attentive! I take use of our hard earned travel money very seriously and I felt like we were well served at the Hilton Garden Inn PVB/Jacksonville!

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
Thank mebshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, October 23, 2012
Dear Mebshaw,

Thank you for the glowing review! It truly means a great deal to our team members to read compliments from happy guests. Your accolades will be shared with them all. We hope your travels will bring you back to HGI PVB so we may again make sure you are "well served."
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New York City, New York
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 9, 2012

We have stayed here before, but often have been unable to reserve a room for our entire stay due to its popularity. This time, however, we were fortunate to be able to stay for four nights. As always, service, quality of room, breakfast, and most importantly, staff, were all excellent. This Hilton Garden Inn goes beyond expectations. Freshly baked cookies are available every night as well as Starbucks coffee and quality teas which are in the lobby throughout the day. Front desk personnel were all professional yet friendly. Waitress service in the breakfast room was very good as well as the excellent selection of breakfast foods and drinks. This hotel is on the grounds of Sawgrass and so walking is pleasurable as well as safe and interesting. A local Publix is just steps away as well as a CVS and numerous shops and restaurants. One restaurant, Mulligan's Pub, is attached to the hotel itself. It has a Monday to Friday "happy hour" as well as a limited selection of food. Staff were friendly and wine pours were generous. Our king sized room had a balcony and was very clean, spacious and comfortable. Hotel also has free internet service and a small exercise room as well as a pool and a jacuzzi(which we did not use). Ponte Vedra Beach is a very short drive away ( I actually walked there in under twenty minutes and then strolled along the secluded beach).. Reward yourself with a stay here, but be sure to book early so as not to be disappointed!!!

Room Tip: Get a room with a balcony!!!
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank 594traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, October 11, 2012
Dear 594Traveler,

Thank you very much for your gracious review. Even before writing this response, I printed your comments and posted in the various departments you praised - and you forgot no one! They will be so pleased to know that their genuine caring and efforts are appreciated. They do indeed take pride in the accomodations offered to our guests. We look forward to seeing you again when your travels next bring you to Ponte Vedra Beach. Again, thank you very much.
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Lakeland, Florida
1 review
Reviewed October 2, 2012

I stayed with my family at the Hilton Garden Inn for only one night, and it was not worth the price they charge. At first glance, it was not what i expected a Hilton to look like. The outside was dated and looked run down. And the inside was not much better. The bathroom was filthy. Mold in the corners of the shower, like it has not been cleaned in a while. There was also dirty on the floor, and even a few ants to go along with it. I must say I am glad I was there for only one night, and I dont think I will be returning again.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amber B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, October 3, 2012
Dear Amber B. Thank you for taking the time to review our hotel. We read each and every comment and take to heart the opinions, both the positive and negative, of our guests. Our Hilton Garden Inn offers a Satisfaction Promise. "We promise to do whatever it takes to ensure you're satisfied, or you don't pay. You can count on us. GUARANTEED™." We apologize for failing to create a satisfactory stay for you. Please contact me directly to discuss further.
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Additional Information about Hilton Garden Inn Jacksonville / Ponte Vedra

Property: Hilton Garden Inn Jacksonville / Ponte Vedra
Address: 45 Pga Tour Blvd, Ponte Vedra Beach, FL 32082-3081
Phone Number:
Location: United States > Florida > Ponte Vedra Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Ponte Vedra Beach
#2 Family Hotel in Ponte Vedra Beach
#3 Romantic Hotel in Ponte Vedra Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Jacksonville / Ponte Vedra 3*
Number of rooms: 127
Official Description (provided by the hotel):
Located at the entrance of renowned TPC Sawgrass, minutes from beautiful northeast Florida beaches, the award-winning Hilton Garden Inn in Ponte Vedra Beach offers a unique boutique hotel experience with all the amenities and service you expect from a Hilton hotel. Of our 127 large rooms, 61 are suites, some with jetted tubs. Our unrivaled location in the middle of Florida's First Coast of Golf ensures that we're a golfer's haven, but there's plenty more for our guests to enjoy off the links. Several outstanding restaurants, a spa, and a large variety of upscale shops are within a few minutes' walk in Sawgrass Village. If you're in the mood to explore, stroll the beach at Mickler's Landing, hike Guana River State Park by trail or by kayak, or charter a boat for some offshore fishing at nearby Mayport Naval Station or Vilano Beach. Of course, you don't have to leave our northeast Florida Beaches Area hotel to find something to do. Start your day with our breakfast buffet or your own cooked-to-order breakfast. Take a refreshing dip in our heated outdoor pool or a soak in our heated spa. Get your heart pumping in the complimentary fitness center, or relax by the fireplace in the lobby library with a good book. Complimentary high speed wireless Internet is available throughout the hotel, including the business center. If you're planning a business meeting, conference, a beach wedding or social event, the Hilton Garden Inn can accommodate groups of up to 100 guests in more than 1900 square feet of configurable indoor and outdoor meeting space. Whether it's a golf vacation, a romantic Florida getaway, business travel, or a social event, the Hilton Garden Inn in Jacksonville/Ponte Vedra is your ideal destination. ... more   less 
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Also Known As:
Hilton Garden Inn Jacksonville / Ponte Vedra Hotel Ponte Vedra Beach
Hilton Ponte Vedra Beach
Ponte Vedra Beach Hilton
Hilton Garden Inn Ponte Vedra

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