We have visited this establishment at least 6 times over the last 24 months or so and while the food has always been good, getting to it has been a hassle most of the time. I took my husband there for a surprise on a Sunday afternoon and got there at 5:30 (based on past experience we know to try to get there early to get seated at all).We prefer to sit at the bar but indicated we would take a table if that option manifested itself first. We were told we were put on "the list" for the 1st two bar seats available. While we waited (for 30 minutes) another party of two came in, opting for the same thing and waiting for the next 2 bar seats available after us. As I watched 2 gentleman come in after the four of us had been sitting there for some time, waiting for bar seats, they helped themselves to 2 bar seats that had just opened up even as the hostess approached us about going to a table. When I questioned/reminded her we had been waiting for the first 2 available bar seats, her response was "Oh well then I can tell those 2 they can't sit there because you were waiting for those seats" SERIOUSLY?!
Our experience here, each time, has been poor seating management and have often felt that unless you are a "regular" or "local", this is the likely outcome. To add insult to injury, once seated I asked about wines not on the list we were handed yet were clearly on display (multiple bottles) in the area where we waited for 30 minutes and the server could not give me a viable answer as to why we could not select from them. Additionally, the server offered the entree specials to us verbally but I had to ask if there were other specials as well (i.e. appetizers) and then got my answer.
This last, highly annoying (yet recurring) experience finally made my mind up that I will not return.
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