Contrary to some of the reviews, we found the room very tidy, clean, and quite spacious. It all looked quite new. The towels were decent although we had to ask for more hand towels. Yes, check-in was slow as there was only one lady working behind the desk, and she kept complaining about the slow computer. She was very plreasant and apologetic. Breakfast is not worth getting up for although it's really labelled as a "grab and go" breakfast. We grabbed some granola bars and then went to eat somewhere else.