The hotel location and room was fantastic. Contacted the front desk for late check out. The front desk agent said they will extend the check out until 12 noon no charge. I then ask how much will it cost to extend after 12noon. The front desk agent said, "If you do not check out at 12 noon I will have security remove you". I was very friendly and nice. My husband then went to the front desk and they continue to be rude. The gentlemen then said we are not in Miami and he would call the Sheriff. This was unprofessional and rude. The people staying in the hotel very nice, however horrible customer service from the front desk. My kids loved the pool and beach.
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- Also Known As:
- Lighthouse Cove Hotel Pompano Beach
- Lighthouse Cove Pompano Beach