Our experience was AMAZING right from the start. We had a group of 8 so I called ahead and asked if we could make reservations. I only called about an hour ahead and they were able to accommodate us. We got there and the restaurant is not really big - so I do recommend for a larger group to call ahead. They have a good # of outdoor seating tables too.
The staff was very friendly!!! They were very service oriented and accommodating. We had two kids, they were great with them - but there is no kids menu. Prices were extremely reasonable!
The food was DELICIOUS. We had a number of things. I think almost everything is homemade. The chicken wings were great. The mozzarella sticks were fab - they were freshly made - handmade! They also brought out homemade garlic rolls - they were full of fresh garlic, but were delicious. We had pizza and pasta dishes. Everyone loved their food. They also have homemade desserts, made each day. But, we were too full to indulge in dessert.
Also, the guy making the pizza crusts is just behind the counter and you can watch him tossing pizza crusts.
The only thing I didn't like is that they had one tv that had a dvd playing (it wasn't connected to the live tv). The DVD they had on was The Untouchables and wasn't really appropriate for my kids. We just moved them to seats that couldn't see the TV. I'm sure if we had asked they would have turned it off but we didn't.
A MUST GO - if you are in the area. They also deliver if you don't want to go out.