When I originally booked our room I was planning on being in Pompano Beach for three nights. Due to unforseen events on our vacation, we only needed the room for one night. When we arrived to check in I attempted to explain to the female owner that we only needed to stay for one night because we had to return home the next day. She began yelling at me and telling me how rude I was for not calling earlier to tell her I only needed the room for one night (we didn't plan on cutting our vacation short). She said that I would never be allowed to return to her hotel and that I cost her money (people aren't exactly breaking down the door to stay at this janky dump). She b*****ed for 15 minutes about how rude I was and repeatedly said, in her horrible broken english, that I'd never be allowed back at her hotel. My boyfriend stepped in to try to calm her down and smooth the situation over which enraged her more. She told us she was refusing to let us stay at the hotel and to get off her property immediately. She even opened my aunt's wallet (that was on the counter and who had already paid for the room) and snatched the receipt out of it and began yelling at us to get off her property or she would call the police. Dumbfounded we left and went across the street to the Budget Inn. They were very polite and apologetic for our experience but informed us that they receive about 30 guests a month who this ignorant, horrible, rude woman turns away from her hotel. I have NEVER been talked to the way this woman berated me (and I'm a police officer who has dealt with some pretty difficult people) and I can't believe she stays in business with her HORRIBLY RUDE attitude.
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