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“Staff are great and rooms are wonderful”

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Residence Inn Fort Lauderdale Pompano Beach/Oceanfront
Ranked #8 of 38 Hotels in Pompano Beach
Reviewed December 30, 2012

-great location right on the beach, but no restaurants within walking distance
-beautiful beach with watercraft rentals right behind the hotel
-staff was cheerful and helpful
-there is a restaurant on the premises but no outdoor areas and no entertainment. We ate at a tiki bar at the hotel next door which offered entertainment in the evenings.
-rooms were large and comfortable, but have to haggle the price.
-i would recommend this hotel for a quiet relaxing beach holiday.
-the breakfast which is included in the price has a good selection and is fresh.
-balconies are small. Will hold only 2 people

Room Tip: -you can see the ocean from the balconies on both sides of the hotel, so there isn't really a ba...
  • Stayed: December 2012, traveled with family
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1  Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this reviewResponded January 3, 2013

David B,
Thank you for writing a review and letting us know of your pleasant stay with us at Residence Inn Pompano Beach. I'm glad you liked our spacious, comfortable suites. We hope your time with us was relaxing and rejuvenating. Please plan to come and visit us again.
Sincerely,
Jennifer Johnson, General Manager

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398 - 404 of 586 reviews

Reviewed December 22, 2012

This hotel brings value for money. Big rooms, good service, clean, own kitchen (restaurant down stairs), parking, sofas, balcony -its all there.. But, make sure you do NOT have a room number ending with x07 because you will then hear the elevator all night. Hotel s just by the beach.
Recommended!

  • Stayed: December 2012, traveled with family
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1  Thank 100donesofar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this reviewResponded December 31, 2012

Michael W,
Thank you for taking a moment and writing a review about your stay with us at Residence Inn. We're glad you found our hotel to be of good value and enjoyed your visit. We appreciate your recommendation and hope to see you again soon.
Sincerely,
Jennifer Johnson, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2012

Extremely clean room, excellent bed linens as always in Marriotts.

Not such a great view of the ugly roof of the building to the south of our room; tiny balcony. TV is in bad location in room that is difficult to view from bed at night. Nice little kitchen, nice sized bathroom, great towels, excellent housekeeping service; very wonderful employees, outstanding free, hot breakfast, very nice bistro with good food and excellent service.

Two pools, nice and quiet. All footsteps from the beach.

Beautiful interiors.

Excellent, top of the line spa and health club amenities!

Very recommended!!!!

  • Stayed: December 2012, traveled as a couple
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Thank RW P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this reviewResponded December 27, 2012

bellavita1,
Thank you for writing a review about your stay with us at Residence Inn. We appreciate your high recommendation, and we hope your comments will encourage other travelers to visit us. We hope you'll have another opportunity to visit us as we hope to provide another exceptional stay.
Sincerely,
Jennifer Johnson, General Manager

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Reviewed December 17, 2012

My family stayed at this hotel to visit our grandmother, and we were pleasantly surprised!!! Not only are the rooms extremely nice with beautiful ocean views, but they have a wonderful workout facility and a spa where you can get massages!! In addition, the staff, and manager Michael Hutchins were so kind to my 6 year old son!! We let them know we were on our way to Disneyworld and needed some advice. They took their time to give us useful suggestions and great advice!! I would not stay anywhere else. We are definitly coming back!!!!!

  • Stayed: December 2012, traveled with family
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2  Thank Anne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this reviewResponded December 21, 2012

Anne H,
It's great to hear from you and learn about your wonderful visit with us at Residence Inn. I'm delighted to know that you and your family liked our hotel and staff. I hope you enjoyed Disney World and made many great family memories. Please come and see us again. We look forward to your next visit.
Sincerely,
Jennifer Johnson, General Manager

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Reviewed December 11, 2012

We stayed only one night and had an ocean view king. The room was huge and well appointed. Comfortable bedding. Walk in shower and tub. Nice. Free net.
Amenities galore with two pools. Spa services available if that's your thing. Loads of nice common areas off the beach for relaxing. Decent breakfast included. Check in and out pretty smooth.
Only negative was the $19 valet parking fee. This certainly isn't unique to this hotel but valet is not my thing.

  • Stayed: December 2012, traveled as a couple
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Thank macndave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this reviewResponded December 17, 2012

macndave,
It's great to hear from you. We appreciate your kind review, and we're delighted to hear of your pleasant stay with us. We hope you'll have many more opportunities to visit us and enjoy our hotel, staff, and surrounding area.
Sincerely,
Jennifer Johnson, General Manager

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Reviewed December 3, 2012

Was told pool was heated but it is broken and both pools are cold as ice. Manager would not come out of the office to speak with me & my vacation with my 1 1/2 year old daughter is ruined. Hotel room also in need of repairs- curtains won't close in bedroom, tile is dirty. Hotel staff not very attentive-waitress was on her cell phone and ignored us. Complimentary breakfast fair to poor.

The most disturbing thing about this is that Marriott corporate is totally unhelpful either in finding another hotel for us to stay in -told me that there is nothing on the beach available in all of South Florida and then hung up on me. I WILL NEVER STAY IN ANY MARRIOTT HOTEL EVER AGAIN.

  • Stayed: December 2012, traveled with family
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4  Thank Tonya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this reviewResponded December 17, 2012

Tonya S,
Thank you for sharing your review of your recent stay with us. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The little details definitely do make a trip and we regret we missed the mark during your trip. Your feedback provides many areas that we can work on in order to improve our guest experience. We appreciate your feedback on these areas and hope you will return and see our improvements. Thank you again.
Sincerely,
Jennifer A. Johnson
General Manager

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Reviewed December 1, 2012

We stayed Thanksgiving week in an oceanfront two bedroom suite. What a fabulous setup. One bedroom on the left with its own oceanfront sliding glass door and balcony, living area with couch that converts to sofabed, desk and chairs, and a big picture window facing the ocean, and one other bedroom with sliding doors that has a window and balcony. Looking at the front of the hotel with your back to the water, it is the windows in the center and the balconies on the right and left of the hotel’s front. Décor is nice as well. There was a flatscreen LG TV in each of the 3 big rooms, full kitchen, small washer/dryer, nice full length mirrors, and a safe. It appears that all rooms at this hotel have a south-facing ocean view.

Full breakfast was included. Various hot foods were alternated every 3 days or so, and there were also freshly scrambled eggs, and potato and sausage. Constants were muffins, breads, fruit, yogurt, waffle maker, oatmeal, juice and coffee. A nice variety and we were very satisfied.

We found the desk staff to be very helpful. There is valet parking only, with a daily parking charge.

Lovely beach and two swimming pools, though only one pool feels like it’s heated. There are lounge chairs to use on the beach at no additional cost; small charge for a cabana-type covering. A short walk to the inlet to the left, or a fishing pier to the right.

A few areas that need attention: room maintenance. We had a broken toilet seat, hutch door handle, and a derailed door that we had to call about for fixing. Maintenance fixed all quickly. As these issues were all very obvious to us, we would have appreciated if the housekeeping staff had noticed and reported without guests’ involvement. I have to wonder if they need additional housekeeping staff as our room was cleaned between 3 and 4pm; quite late and this is the time we’re returning to freshen up. The walls of the bathrooms need a good wipe-down. Several times we called the front desk to have our car brought around, but the valet had not received the message. While somewhat minor things, if the hotel made some adjustments as noted above, this could really be the perfect beach hotel.

There is a nice playground and outdoor adult workout area a little south of the hotel by the pier.

We ate at Houston’s on the Intracoastal and Atlantic Avenue and it was fabulous. Shopped at Publix for groceries. Dandee Donuts on Atlantic had really good donuts. We had one cloudy day so we went on an Everglades airboat ride. Check out the coupons on display near the computers in the hotel’s lobby level as there are coupons for various venues. Note the airboat ride requires purchasing earplugs which I wish I’d known; I prefer cottonballs and would use them next time instead of the bulky earplugs that don’t work well for me. We did see a large gator. Also we learned that since gators are nocturnal, it’s best to do the tour in the morning.

Taxi back to FLL airport from Residence Inn was $49 plus tip

Would I come back? Probably.

  • Stayed: November 2012, traveled with family
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1  Thank mizlori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this reviewResponded December 5, 2012

mizlori,
Thank you for taking the time to write a review about your stay with us at Residence Inn. We are very glad to have had you as our guests. I'm glad you enjoyed your suite, the beach area, and our wonderful surrounding community. Please accept my apology for the housekeeping issues you encountered. Your feedback is helpful and it will be used to assist in staff development. We appreciate having you stay with us during the holiday week and hope you'll have another opportunity to visit us.

Sincerely,
Jennifer Johnson, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Fort Lauderdale Pompano Beach/Oceanfront

Address: 1350 N Ocean Blvd, Pompano Beach, FL 33062-3423 (Formerly Ocean Sands Resort & Spa)
Phone Number:
Location: United States > Florida > Broward County > Pompano Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Pompano Beach
#5 On the Beach Hotel in Pompano Beach
#6 Romantic Hotel in Pompano Beach
#7 Family Hotel in Pompano Beach
Price Range: $147 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Fort Lauderdale Pompano Beach/Oceanfront 3*
Number of rooms: 88
Official Description (provided by the hotel):
Your Florida beach vacation awaits you at Residence Inn by Marriott Ft. Lauderdale Pompano Beach/Oceanfront hotel located directly on the Atlantic Ocean! Experience majestic sunsets from your private balcony in a spacious suite with fully equipped kitchen. Relax by our two sparkling swimming pools. Our Florida beach hotel blends together the best of any Stay-cation by offering stylish accommodations, delectable beachfront dining- - all tied together with genuine hospitality. Our friendly staff is ready to help you experience the best of what you want from your oceanfront stay, whether it's rejuvenating, relaxing or experiencing exciting activities! We're ideally located just minutes to Deerfield Beach, Ft. Lauderdale, Delray Beach and Boca Raton! Among Florida beach hotels, Residence Inn by Marriott Ft. Lauderdale Pompano Beach/Oceanfront hotel stands above the rest! ... more   less 
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Also Known As:
Residence Inn By Marriott Fort Lauderdale Pompano Beach/Oceanfront Hotel
Ocean Sands Hotel
Ocean Sands Resort Spa

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