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“Know what you are getting before you book” 3 of 5 stars
Review of Extended Stay America - Fort Lauderdale - Plantation

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Extended Stay America - Fort Lauderdale - Plantation
Ranked #10 of 14 Hotels in Plantation
Ormond Beach, Florida, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Know what you are getting before you book”
3 of 5 stars Reviewed January 1, 2013

Extended Stay America is exactly what it claims to be - a hotel for guests who aim to stay more than a day or two at an affordable rate. Expect to see many working people such as cable installers staying there while doing work in the area.

My double studio was hotel basic - two double beds, small dresser, closet and chair, basic bathroom. Nothing in the room was new but it was clean and serviceable. There were three plusses - a card table-sized table and two comfortable chairs which could function as a desk or table for eating, a new flat screen TV (but only basic cable and Showtime, no movies on demand) and a kitchenette with a two-burner stove, microwave and good size refrigerator.

What makes an extended stay hotel different from a regular one? First, the desk staff don't seem to be as experienced as most in a larger, more transient hotel. For example, when I tried to check in early (complete the paperwork, leave a credit card, etc.) and pick up a key later because I had to be somewhere and wouldn't get back until late, they were unfamiliar with the procedure. Second, the hotel provides little in the way of supplies - only a small bar of soap in the bathroom and two rolls of toilet paper. You are expected to supply your own shampoo, dishwashing detergent, paper towels, etc. On the plus side, there is a nice and always available laundry room ($2.00 to wash, $2.00 to dry) and a small but uncrowded swimming pool. Rooms are not serviced daily (clean linens, beds made etc.) but you can pay for weekly cleaning if you are staying over time.

The kitchenette in my room was only minimally stocked - two plates, four spoons, two pans, etc. If you really intend to cook and eat in the room, you may well need more dishes, silverware, pots and pans.

The mattress was very soft - I hated it, my daughter loved it. It seemed old to me and gave me the worst night's sleep in a long time.

The hotel itself is small with plenty of parking. It is set back from the road with a treed parking lot, making for a quiet setting. It is, however, convenient to several major roads and close to everything - shopping mall, grocery store, movie theater, etc.

In this case, you get what you pay for, but the price is right.

Room Tip: Rooms on the first floor are most convenient to the laundry facilities and pool. Also, allow you to...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Plantation, responded to this review, January 15, 2013
It was very kind of you to for take the time to publish a positive review of your stay at the Extended Stay America Fort Lauderdale - Plantation. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay America(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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115 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
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English first
Trinidad and Tobago
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed January 1, 2013

I was a bit sceptical about staying at this chain of hotels knowing that people stay there for long periods of time, but they shocked me. The room was immaculate, flat screen LG tv, kitchenette etc. The only downfall is the room service, they do not clean the room every day, instead they clean once every 7 days. I guess that means I needed to keep the room clean ... lol . Oh and by the way the Grab and go breakfast ...its better you just go. It was a good stay.. perfect location.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank RAdPino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Plantation, responded to this review, January 3, 2013
It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Fort Lauderdale - Plantation. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay America got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marathon, Florida
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed December 29, 2012

This hotel is clean, but very plain and basic. No special amenities. We initially chose it because it allows pets for a $25 per day fee. We only stayed one night. They do not offer the option of king-sized beds, and the mattress was too firm for our taste. The staff were friendly and helpful. We prefer a higher-end experience than this hotel offers.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Prairie_Dreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Plantation, responded to this review, January 15, 2013
It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Fort Lauderdale - Plantation. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay America got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 30, 2012

The morning I was to arrive I get a call that my confirmed reservation was a problem because they had no room available for me that night. THAT WAS A CONFIRMED RESERVATION!!! I delayed my trip till the next day and I did get my two rooms that night. Problem, instead of adjoining rooms as requested in my supposed confirmed reservation, the rooms were down the hall from each other. The hotel smelled like the disinfectant used in bowling shoes so the whole place smelled like a bowling alley, not a pleasant smell. Housekeeping never came with six inches of the walls in the rooms or hallways. The build up of dirt was astonishing! The kitchenette in the room was minimal with a refrigerator that looked like it had been through a war zone.

This is definitely a hotel to stay away from

Room Tip: Go somewhere else!!
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  • Stayed October 2012, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Sandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Plantation, responded to this review, December 7, 2012
Thank you for taking the time to write a review of your stay. I sincerely apologize about the overbooking of the hotel during your scheduled stay with us. We will work with our entire team to help prevent situations like this from happening in the future. We also would like to apologize regarding the odor in the public areas of the hotel. We will look into our air deodorizers and discuss if there is a product that may have a more pleasant smell. If you would like to discuss this further, please do not hesitate to contact me at fpl@extendedstay.com. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 29, 2012

I've stayed at the Extended Stay America in plantation for almost two years now, as my husband is working in the area, and have been here through the renovations and new Staff. Although I was happy before, the new renovations and additions to customer comfort are incredible! The new Manager, Jennifer, has done a beautiful job of make sure everything is just right. The rooms are clean and fresh, the pool area/outdoor sitting area makes you feel like your in your own backyard. The staff is excellent! They are all willing to go above and beyond to make sure your stay here is as comfortable as possible. Thank you ESA, Plantation for making my home away from home such a Pleasant experience!!

Room Tip: As all the rooms have been renovated, you can't go wrong with any of them!
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jacqueline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Plantation, responded to this review, December 7, 2012
Thank you for your great review of our property. I'm glad that you enjoyed our new, fresh, clean look. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Jamaica
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 4, 2012

I checked in at app. 10:00 pm after a long flight. I am a regular guest who visited this same location app 8 times. The receptionist on duty was Katrina who I have observed is very predjudice. I explain to her that I was diabetic and was desperate in need of a restroom, she told me no not until i get to my room. I handed her my ID and the funds which include a deposit of $75.00 and $332.00 for the rooms. She told me she did not have any change, being so anxious to reach the restroom I begged her to let me have the keys so I could go to the room and then pick up the change later. I was shocked when she looked at me and said no, I explained to her my position again and also reminded her that I am a regular visit but she ignored me. lt was then I realized that the urine rolled down my feet I WET MYSELF, this was so embarrassing. I showed her what had happen and it was at that point she pulled out a draw and took a lot of change, I got seven dollar note. CAN U BELIEVE IT SHE HAD CHANGE. Then she gave me the key. However, another receptionist came a day after she is Lauren, I dont have words to describe her, polite, friendly, helpful she will make your day. People like her will promote your business. GOOD JOB LAUREN KEEP IT UP.

Room Tip: Room on the ground floor are better cleaner and recently renovated, but are only given to the Ameri...
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank marcia g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Plantation, responded to this review, November 11, 2012
I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on excellent guest service, so it was not gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the amount of time required to check in as well as not being allowed to use the restroom. We will speak with our entire team to ensure that we make appropriate corrections so this type of situation does not happen again the the future. It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future.

I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay America brand location in the future. If you would like to discuss this more in detail or with management directly, please feel free to contact us at anytime.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 21, 2012

Wow. This hotel is fantastic. The staff was extremely friendly, and the room was very clean. My room was HUGE- it had two tables, a comfy chair, and a comfortable bed. The kitchen (with fridge, microwave, sink, coffee maker)was a nice plus. The bathroom was clean and large. This room was so comfortable, I will definitely be staying here again. The laundry room was a huge bonus- It was cheap and works on a timer so you'll know exactly when it will be done. The room was quiet, tv worked great, and all the other guests I have met around the building have been friendly. The location is fantastic- The hotel is back a little ways from the busy road so you can't hear (or see) it.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SilverFin88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Plantation, responded to this review, October 29, 2012
Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We are glad that you enjoyed the benefits of our entire Extended Stay Hotels chain such as the larger than normal rooms and coin operated laundry rooms located in every hotel.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Fort Lauderdale - Plantation

Property: Extended Stay America - Fort Lauderdale - Plantation
Address: 7755 SW 6th St, Plantation, FL 33324-3343
Phone Number:
Location: United States > Florida > Broward County > Plantation
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Plantation
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Fort Lauderdale - Plantation 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Welcome to Extended Stay America Fort Lauderdale – Plantation, conveniently located near Nova Southeastern University and the Plantation shopping district. Our hotel is designed especially for longer stays with studios featuring fully-equipped kitchens and plenty of work space… amenities you won't find in a typical hotel room.•On-site guest laundry •Wireless Internet - one time fee of $4.99 per stay •Pet Friendly Rooms •Kitchen with refrigerator, microwave, and stovetop •Swimming Pool •Convenient workspace •Free local phone calls •Personalized voice mail •Iron and full size ironing board •Dining and cooking utensils provided •Signature Suites now available •Complimentary Grab and Go Breakfast •Deluxe coffee, choice of fruit, muffins and breakfast bars Our new "Signature" rooms feature an open layout with contemporary decor and comfort bedding. "Signature" rooms do not currently accommodate pets, with the exception of handicap accessible rooms. ... more   less 
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