I was greeted at the reception desk by a member of staff who thought it was hilarious to put on a fake British accent. Not the most professional way to represent the Hyatt brand and a greeting i found to be offensive (i am English) I usually stay in Hilton hotels but having found this hotel at a great place i had decided to give it a try. This was not a good start. The rest of my stay was ok - the rooms are nice and the hotel is in a great location. When i left the room to check out the next day, the whole of the corridor smelled of WEED. The smell was extremely strong and basically you could smell it strongly along the whole of the hallway - all the way to the elevators. I mentioned it to the receptionist and he confirmed the night security had noticed the same smell. To be honest, my experience at this hotel has made me realize i should not be tempted by a 'good price' when booking a hotel. Whilst value is important, great service should be equally important. As a guest, a hotel corridor stinking of weed should in my opinion, at least have merited a call to local police. I was disappointed with my experience at this hotel.
- Official Description (provided by the hotel):
- The Hyatt Place Fort Lauderdale/Plantation is located just minutes from Sawgrass Outlet Mall, Las Olas Blvd., Downtown Fort Lauderdale, beaches, casinos, shopping and restaurants. The Hyatt Place has food service available 24-hours a day, 7 days a week. We offer a complimentary hot and cold breakfast featuring our Signature "Hot Skillet" Breakfast Sandwiches. The hotel features a 24-hour fitness center, outdoor heated pool, 24-hour business center, and complimentary parking. ... more less
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- Also Known As:
- Hyatt Place Fort Lauderdale/Plantation Hotel Plantation
- Hyatt Place Plantation
- Hyatt Plantation
- Plantation Hyatt