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Fairfield Inn & Suites by Marriott Lakeland Plant City
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Reviews (197)
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All reviewsyogurtgreat hotelnice roomgreat staffrooms are clean and comfortablefitness centera great stayfirst floornice outdoor poollong weekendspent one nightstayed nightslike royaltyupgraded to a suitefree breakfast buffethot chocolatebacon
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137 - 142 of 197 reviews
Reviewed March 5, 2013

Stayed here for week with an aviation group. Awesome customer service leading up to the event and for the most part during our stay. Unfortunately the advertised hot breakfasts were not up and running but the continental style breakfast bar was adequate and well presented. Nice pool and spa tub and the hotel is well located. We'll be back next year.

Room Tip: The mini suites are worth it if you are here on business.
  • Stayed: March 2013, traveled on business
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Thank mikalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

We stay at this hotel every time we are in Plant City. The rooms are average hotel size and are very clean. The pool area is great and has a large gas grill if you want to cook out. The front desk staff is fabulous! They are very friendly and helpful! One time we were put on a floor with a bridal party that was very loud. We had to be up very early so they very cheerfully moved us to the opposite part of the hotel. Another time, I thought I left my cellphone charger, and they went way above & beyond duty searching for it for me. The hotel is in a nice location right off the highway conveniently located near a gas station, McDonalds & a Wendy's. Last but not least, there free breakfast is great with many hot and cold options such as Danishes, cereal, a waffle maker, breakfast sandwiches, & fruit. If you are in need of a hotel in the area, this is the place to stay!

  • Stayed: November 2012
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Thank Emuagd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldPlantCity, Director of Sales at Fairfield Inn & Suites by Marriott Lakeland Plant City, responded to this reviewResponded March 8, 2013

On behalf of the staff and managment i want to thank you for your kind words and loyalty to our hotel. Our staff works hard to make all our guests feel welcome and comfortable during their stay. When we see familiar faces in our hotel who have stayed with us before we all feel a sense of accomplishment in knowing that we are living up to our Fairfield promise to our guests to "give you the service that will make you want to return". Thank you for your business as we look forward to your next stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2013

This is a good hotel for the money. It was clean and comfortable. The location is farther out and not much close by. Only problem was that we were expecting a hot breakfast of eggs and sausage, as posters were all over the hotel advertising such. When we asked the kitchen help, we were told it doesn't start until March. We were there is February and feel that since the posters did not give a date, they should not have been posted.

  • Stayed: February 2013, traveled with family
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Thank Shirley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2013

In recent years, Fairfield has built and upgraded some of their properties where you can get some really good value for your stay. This hotel, while adequate, had too many reminders that Fairfield is Marriot's bargain brand. We were at a soccer tournament in Winter Haven so the location which was aptly described by another reviewer as the middle of nowhere (between Tampa and Lakeland but closer to Lakeland) met our needs. We settled on the hotel because of its unique location relative to where we needed to be for our soccer tournament. We found the hotel to be acceptable but nothing special. The reminders of the bargain brand were:

-5 minute wait to check in at 10 PM because nobody was at the desk. She returned on her cell phone smelling of cigarettes
-HBO channels didn't work due to a programming issue as explained by a very nice maintenance person
-all coffee pots empty at 8:30 AM
-fruit bowl which contained bananas and apples the day before empty for the 30 minutes I was there at 8:30 AM
-VERY loud air conditioner right next to the bed

One tip, if you want to get something to eat or shop, get on the Polk Parkway right next to the hotel and head towards Lakeland (south or east?) and get off on Harden Blvd. It is within 10 minutes of the hotel and has numerous good chain restaurants and shopping. This is much closer than any options on I-4 but no signs will direct you there.

If you need a place to sleep close to Lakeland and get a decent price, this will do just fine. It was clean. Staff was nice. Just nothing special and a few disappointments. As a Marriott rewards Gold member, I have stayed in some very nice new Fairfields. This one is more representative of the old guard which has adequate quality and nothing more.

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  • Stayed: February 2013, traveled with family
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1  Thank Kench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldPlantCity, Director of Sales at Fairfield Inn & Suites by Marriott Lakeland Plant City, responded to this reviewResponded March 8, 2013

Please accept our apologies for any inconvenience experienced during your stay. Although we are a lower tier Marriott in terms of rate we strive to provide the quality and service that our guests expect from the Marriott brand. We appreciate your business and will work hard to correct the issues detailed in your review. We ask that you come stay with us again the next time you have need in our area and give us the opportunity to exceed your expectations.

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Reviewed February 23, 2013

Kudos to Dawn in housekeeping who delivered a microwave and fridge to our room. We were disappointed to see we did not have one, and by just asking, Voila... it appeared. Thanks, Dawn!

The hotel is in the middle of no-where, but very nice. Pool was great and I had it all to myself! Breakfast was odd in that there was no bread! Rolls, bagels, muffins, etc, but no bread! Weird!

  • Stayed: February 2013, traveled as a couple
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Thank Mary Jo E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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