We have been using Bob Evans for many years. We visited 2 on our holiday, just to make sure it wasn't the first one that was so disappointing. No it was both. The food is plain but was well cooked. But on both occasions we (my son and I ) ordered the appetiser together along with the main course . I got mine quickly but not my son. His arrived at the same time as the main course. This happened at both places. When we asked if this was normal practice we were told that if the food was ready ,it was delivered ! Bob Evans obviously now prepare food for their convenience and not to serve their customers . When the main courses arrived with my son's appetiser the second time we sent them back as we were not ready for them . After a while they arrived back dry and warm only. Good food spoiled. We have crossed Bob Evans off our list.