I decided to book at this hotel after reading the reviews.
We called the hotel ahead of time to let them know we were going to be arriving between 10-11pm to ensure our room was held. When we arrived they gave us room 103. It was on the first floor around the corner from the lobby, elevator and staff laundry room. There was no carpet outside the room instead laminet flooring. This was a horrible location. I got no sleep that night and went out asking to be switched around 1am to another room the next day since you could hear everyone coming in and out of the hotel. Around 6:30am again you could hear people talking and walking past the room to go for the breakfast.
We came by the front desk around 11am since I was told that was when they could switch our rooms but was then told they couldn't switch rooms until later in the day even though I told them I didn't care if the room hadn't been cleaned yet. So we returned later that day and got room 421. Much better location although the bathtub had the same issue as the other room (black mold) around the caulking of the wall/tub.
The toilet plugged up and when I called for maintenance they had no one available and didn't deliver a plunger to my room. They had me come down to get it myself, not impressed.
Just as I was falling asleep a loud group of drunks in the next room awoke me. Around 12:45am they decided to go outside into the hallway with their drinks and talk which was even worse.
We headed out for the day and when we returned around 10pm our room had not been cleaned. I called the front desk to let them know and they said they would make sure it was cleaned the next day which didn't matter cause we were going to be checking out. They didn't even offer to bring us any clean towels.
Woke up to have breakfast and headed down at 9:30am only to find out the breakfast was over. When we checked in we were told the breakfast was until 10:30am and it was printed on our key card as well. I spoke with the front desk again and they did nothing.
Overall I would never recommend this place. I filled out a survey to let them know about my horrible stay and they did nothing to compensate me.
- Official Description (provided by the hotel):
- Country Inn & Suites features comfortable and affordable rooms and suites. Just miles from St. Petersburg/Clearwater International Airport and within minutes of top attractions, our Pinellas Park hotel's convenient location offers something for every traveler. Amenities include free high-speed Internet access, complimentary breakfast buffet including hot items, a heated pool, business center and an on-site Fitness Center. Stay at the Country Inn & Suites and see what sets us apart from other hotels in Pinellas County, Florida. ... more less
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- Also Known As:
- Country Inn And Suites Pinellas Park Hotel Pinellas Park