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Country Inn & Suites By Carlson, St. Petersburg - Clearwater
Ranked #1 of 4 Hotels in Pinellas Park
GreenLeadersSilver level
Reviewed April 4, 2011

Stayed here last year and enjoyed it, returned this year. No complaints. Room clean, breakfast served the purpose, front desk staff always smiling and friendly, nice to have a business centre with free internet and laundry facilities. Overall a great few days. I will definetly return next year when back in that area!! Always a great stay there.

  • Stayed: March 2011, traveled as a couple
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Thank sunlover86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIS_PNFL, Director of Sales at Country Inn & Suites By Carlson, St. Petersburg - Clearwater, responded to this reviewResponded October 21, 2011

Thank you so much for taking time out of your day to complete a survey regarding your recent stay at our hotel. We are delighted to hear how much you enjoyed your experience.

It is our goal and our pleasure to provide excellent customer service to our guests.

On behalf of our entire staff here at the Country Inns & Suites Pinellas Park we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

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328 - 334 of 351 reviews

Reviewed March 22, 2011

We arrived late(had called to tell them and had a reservation) and found noone at the front desk....waited and waited, then noticed a light on in the supply room of dining area. When I peeked inside and told the woman(who was filling coffee pots) that we needed to check-in, her reply was "You will have to wait!". We then find out there is a "mix up" and they don't have the room we reserved. My daughter and I ended up having to share a bed. Walked into room and immediately noticed that the carpet hadn't been vacuumed...and it never was in the two nights we stayed there...either that or their vacuum doesn't work! Temperature control in room was terrible... no control of fan speed and unit was a foot from the bed...noisey freezing cold air blew out...thermostat on distant wall, kept it running far too long and we froze...ended up shutting it off at night and waking up to a stuffy room. Windows are bolted shut. Breakfast area was way too small and we ended up having to carrry food back to our room each morning...no trays provided, so very difficult. The floor in the elevator was filthy and never mopped while we were there. We have stayed at many CI and S's and have never had this type of experience.

  • Stayed: March 2011, traveled with family
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3  Thank MinnesotatravelerFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelinnstpetersbugf, Webmaster at Country Inn & Suites By Carlson, St. Petersburg - Clearwater, responded to this reviewResponded April 13, 2011

Dear Guest,

Thank you for choosing Country Inn and Suites Pinellas Park for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following actions were taken:

1) Management was instructed as to the importance of having a system by which anyone coming in to be registered can summon someone if no one is stationed at the desk.

2) Management received additional training regarding the courteous manner in which our valued guests are to be treated.

3) Maintenance was informed of the problem with the temperature control in the room assigned to you and instructed to repair it.

4) Housekeeping staff received additional training regarding the level of cleanliness required of them as our employees.

I hope that the next time you visit our area, you will once again choose to stay at Country Inn and Suites Pinellas Park. I think you will be greatly pleased.

Sincerely,

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Reviewed March 17, 2011

Stayed for one night because we had to leave from the St. Petersburg airport very early the next morning. We are very picky and took a long time to choose this hotel. Woman working at front desk when we arrived was less than thrilled to see us. She did NOT have two adjoining or even close rooms, which we had requested in our reservation, and called to confirm the previous day. Our rooms were not even on the same floor, which means Mom and Dad can't sleep together because we refuse to put our teens (four of them) in a room alone if we are not next door. When we were trying to figure out what to do and how to configure sleeping arrangements, she did not offer any help nor suggestions even tho we were the only people in sight. She obviously had chocolate chip cookies in the oven (had plastic gloves on the whole time she processed our reservation), but never offered to us or any other guests we saw the three times we passed her. The hotel itself is fine. Rooms are well-appointed and we checked very carefully for bedbugs, but found nothing to indicate any issues. The hotel is newer (they told me less than one year old on the phone), but still shows some wear on the furniture. The only real problem we noticed is that the walls are very thin. People were up very late on my floor and slamming doors, running around the hallways until about 2:30am. Then we heard someone knocking, and my son and I both thought they were knocking on our door (about 1:00am). We were almost asleep and wouldn't open the door for a stranger anyway, so didn't go to the door. Finally (after lots of knocking), someone next door or across the hall opened the door and the knocking stopped. The other noises continued, tho. Morning breakfast was fine, but we were there very early before it got busy or they ran out of anything. The morning breakfast attendant was pleasant and efficient. The man at the front desk was very friendly and helpful.

  • Stayed: March 2011, traveled with family
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1  Thank pickygerm-a-phob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIS_PNFL, Director of Sales at Country Inn & Suites By Carlson, St. Petersburg - Clearwater, responded to this reviewResponded October 21, 2011

We appreciate you taking the time to complete a survey regarding your recent stay with us.

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. We strive to provide the best value to our guest.

On behalf of our entire staff here at the Country Inns & Suites we apologize for the concerns you have about your experience at this hotel.

We appreciate the feedback and will use it to fine tune our operations.

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Reviewed February 16, 2011

I booked online, wrong month. My fault totally. But, I stay there several times every year and I thought that they MIGHT be understanding and allow me to spend my 3 nights on the right month. (March) I was told, "nothing we can do." OK, you were not booked up that weekend and you got my 3 nights $$. You lost however, my 7 night stay in July and 5 night stay in October, this year and every coming year.

Stayed: February 2011, traveled as a couple
2  Thank harley2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelinnstpetersbugf, Webmaster at Country Inn & Suites By Carlson, St. Petersburg - Clearwater, responded to this reviewResponded April 13, 2011

Dear Guest,

I am so sorry about the mix-up in your online booking to stay at Country Inn and Suites Pinellas Park.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following action was taken:

• You have been a valued guest for some years. We are looking into the matter of the mistake made in booking to see if some kind of compensation can’t be given.

I hope that the next time you visit our area, you will once again choose to stay at Country Inn and Suites Pinellas Park. I think you will be greatly pleased.

Sincerely,

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Reviewed September 29, 2010

Spent a wonderful night here. Just about everything regarding this hotel, from check-in to room cleanliness to sleep quality to amenities to breakfast (which includes sausage and eggs) was excellent. Only negative was that it took several minutes to find someone to check me out ... turns out they were having a meeting in the conference room. Should have posted a sign, but I eventually figured it out and got someone to check me out. But that check-out issue doesn't take away at all from what was a very good experience.

  • Stayed: September 2010, traveled solo
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1  Thank HackyMcHack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIS_PNFL, Director of Sales at Country Inn & Suites By Carlson, St. Petersburg - Clearwater, responded to this reviewResponded October 21, 2011

Dear Guest,

I appreciate you taking the time to write a wonderful review for our brand new hotel.

We love to see our guests start each day with a smile, while enjoying a Hot, Delicious, and Healthy Breakfast Buffet.


On behalf of our entire staff here at the Country Inns & Suites Pinellas Park we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

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Reviewed August 3, 2010

Once again, we had a great time staying at this establishment. The price was great (we opted to prepay this year and saved a bunch of money.) The staff from last year actually remembered us! It's located less than a mile from family we came to visit. Walmart was right across the street. It was almost like visiting an old friend. I honestly wanted to bring the bed home with me!

We have never had a bad experience at any Country Inn & Suites so this stay met our expectations.

  • Stayed: July 2010, traveled with family
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Thank mgmsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2010

I paid $72/night for 2 night stay. Hotel staff was wonderful at check-in, provided an upgrade to a suite while friendly and efficient. The decor and lobby area was very pleasant. The room was spacious and comfortable with microwave and fridge. Flat screen TV with 60 channels including HBOs.Bathroom was clean and had a very new feel. Beds were comfortable, soft with feather pillows. Free wireles. For business it was top notch. For a family vacation I would want to be on the beach for for the price this hotel is great value.

  • Stayed: July 2010, traveled on business
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Thank Shangrila47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, St. Petersburg - Clearwater

Address: 8050 US Highway 19 N, Pinellas Park, FL 33781-1743
Phone Number:
Location: United States > Florida > Pinellas Park
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Pinellas Park
Price Range: $93 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Petersburg - Clearwater 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Country Inn & Suites features comfortable and affordable rooms and suites. Just miles from St. Petersburg/Clearwater International Airport and within minutes of top attractions, our Pinellas Park hotel's convenient location offers something for every traveler. Amenities include free high-speed Internet access, complimentary breakfast buffet including hot items, a heated pool, business center and an on-site Fitness Center. Stay at the Country Inn & Suites and see what sets us apart from other hotels in Pinellas County, Florida. ... more   less 
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Also Known As:
Country Inn And Suites Pinellas Park Hotel Pinellas Park

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