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“Not 2 Bad”

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Quality Inn & Suites
Ranked #38 of 65 Hotels in Pensacola
Louisville, Kentucky
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Not 2 Bad”
Reviewed July 26, 2013

The hotel was ok for a budget room while traveling. Clean room, nice pool, ok area by lots of food, mall, movies, and the highway. Small and old tv but sleep was all I needed so not to bad. Price not bad, paid 46.00 in all for one night on an weeknight. Little diner connected to the motel also. All in all not to bad, have stayed at worst. Would stay again. About 20 min drivetime from Pensacola beach.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank joshua m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVIPCOLA, Guest Relations Manager at Quality Inn & Suites, responded to this review, August 2, 2013
Joshua,

Thank you for taking the time to provide us with your feedback. Our hotel is very recently been under new management and every department at the hotel is really pushing hard to improve the hotel and experience provided to all of our guest. Your feedback is used to improve what we are already working on and also used as encouragement to the staff that is making a difference for the guest stay.

As you probably already know Americas Best Value Inn's are known for being value based hotels, we do not have all the fancy things the newer hotels have or the big hot free breakfast but we also do not have the HIGH priced rates either! We provide our guest with the basics but we strive to ensure its with a very neat, clean, and fresh room! Great customer service and respect for our guest at a value of savings compared to the competition.

Thank you again for your positive feedback; you really have helped our staff feel like their hard work is paying off!

Guest Relations ABVI
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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161 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
East Stroudsburg, Pennsylvania
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 15, 2013

I was driving through Florida on my way to Georgia on a Saturdaynight and couldn'tfind a place to stay so i came acrossthis place and it had rooms available, i can see why. The room was dirty and smelly. Febreeze couldn'ttake care of the smell and the sheets gave me a rash, i didnt sleep on the floor because i was afraidthere would be bugs. This room was the most expensive room i had paid for on my trip. The others rooms i had chosen in other discount hotels were cleaner and cheaper. I do not recommend going to this or any best value,unless you find yourselfcaught like i was, in desperate need of a nights sleep and if given a choice i would sleep in my car next time.

  • Stayed June 2013, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Jlutter106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Pensacola hotels

Wiggins, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 17, 2013

This hotel room was horrifying. Carpet was nasty, bugs crawling in bathroom. We couldn't sleep in the bed until my husband but it back on it's frames "king size bed" hurting his back while doing so. The sheets needed to be thrown away not washed again. The end tables, TV stand and vanity tops were burned by cigarettes and needed a good wipe down from the dust. No free coffee or muffin but you can go to the restaurant attached to hotel and pay 4.00 for two cups of BAD coffee. And don't try eating the food, i wont even make you listen to how BAD that was. Please stay away from this night mare.

Room Tip: Go to another Hotel
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Kim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Florida, Florida
Level 6 Contributor
173 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed March 14, 2013

Staff was nice. Only positive thing. Room was smelly. Room was dirty. There were stains all over everything, including TV, desk, bed, walls...GROSS. Bedding is scary looking. The bed had barely any bedding. Pillows look like they came from a junk yard. It was truly awful. Please don't stay here.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GreenGables78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2012

this was another 1 of the worst hotel stays i have ever had... the bedbugs, fleas, roaches, n more bedbugs were TERRIBLE... i complained to GM whose name was Mr. Miller said that must have brought them with me ... Hes very rude as well as unprofessional... The housekeeper whose name was Nicole was very polite as well as helpful with trying 2 help me get another room...Was moved 2 another room which was full of fleas was just as bad.. again i complained to Mr. Miller n he acted as though he didnt give a DAMN about my complaint.. I asked to speak to the owner which later found out is the same owner of Baymont Inns & Suites. Im trying 2 understand how can people own Hotels n dont care about the conditions of the rooms, take misleading pictures, false advertisement about stuff they dont have then turn around & threaten to call the COPS on u because they arent doing there jobs right? This 2 was a TERRIBLE stay but,at least the rooms were cleaner, smelt better,as well as nicer employers than the BAYMONT. Americas Best could have been a much better if not have been 4 the bugs... BEDBUGS FLEAS n MORE BEDBUGS... WILL NOT STAY AGAIN...SERIOUSLY NEEDS AN EXTERMINATOR FOR THE PESTS as well as an OWNER or OWNERS who value their CUSTOMERS........

  • Stayed July 2012, traveled solo
    • Value
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Helpful?
1 Thank sonya l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calera, Alabama
Level 5 Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 25, 2012

We stopped here on a weekend beach trip because the Blue Angels were in town and pickings were slim. The rate was quite reasonable, and I guess you get what you pay for because this place was absolutely gross. There was a beer can that was left on the steps leading up to the second level and it was still there the next day when we checked out. The dumpster was sitting right in plain view in the parking lot and it was overflowing with garbage. We were pleasantly surprised when we walked in our room to find that it was smelling clean, but that ended the moment we stepped into the bathroom. It REEKED of urine and when we looked, the toilet had about an inch of standing water behind it - at least we think it was water. My husband just threw a couple of towels down and said to leave it be. We just wanted to go to sleep, wake up, and get the heck out of there!

I wore shoes when I was in the restroom and wouldn't let my son go in unless he had his shoes on, as well. All in all, this place was the worst hotel I've ever had the misfortune of staying in and I will never pick it again. I'd give it less than one star if I could.

  • Stayed July 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank MW66325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carencro, Louisiana
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2012

This was the worst hotel i have every been in, the pictures you see on the video is a total lie we had four rooms and not one was together as a group. Very old and smelly had to purcahse sheet would not sleep on the ones they had just bad PLEASE NO ONE GO TO THIS PLACE!!!!!

Room Tip: Nothing Good
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 7200 Plantation Rd, Pensacola, FL 32504-6334 (Formerly Americas Best Value Inn & Suites)
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Pensacola
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 152
Reservation Options:
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Also Known As:
Clarion Hotel Pensacola
Clarion Pensacola
Pensacola Clarion

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