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“extended ice storm vacation”

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Hampton Inn Pensacola Airport (Cordova Mall Area)
Ranked #2 of 63 Hotels in Pensacola
Certificate of Excellence
el paso, United States
1 review
“extended ice storm vacation”
5 of 5 bubbles Reviewed February 2, 2014

we stayed 3 extra nights in January waiting for a flight out due to the ice storm. management and staff went out of their way to make sure everyone was comfortable, they even set out an evening meal with the managers reception when most of the local restaurants were closed due to the storm. great place to stay in Pensacola

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ronald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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619 reviews from our community

Traveler rating
    411
    146
    45
    12
    5
See reviews for
205
114
55
187
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Arlington, Virginia
Level Contributor
139 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed February 2, 2014 via mobile

My husband and I drove back to Pensacola from Mobile a day earlier than expected when we heard about the winter storm that was on its way to the area. Checked out the Hampton Inn by the airport on TA and called the hotel directly. The location can't be beat. Literally across the street from the airport. Check in was a breeze, the room was clean and the beds were comfortable as always. I just wish their pillows were of a better quality. There was no one manning the front desk or the office behind reception when we left really early the next morning (4 a.m.) so after waiting a few minutes and still not finding anyone, we left. We were one of the lucky ones who were able to leave PNS before the airport shut down that day due to the weather.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank twistediva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Browns Mills, United States
1 review
5 of 5 bubbles Reviewed January 28, 2014

Excellent location right across from the air port & down the road from the mall & various places to eat. The rooms as re clean & breakfast was delicious. The free shuttle is also a plus, since I had no car. Love this hotel & will come back again when I'm in the area

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ariana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potomac, United States
1 review
4 of 5 bubbles Reviewed January 16, 2014

A wonderful to stay with clean rooms and helpful staff. Breakfast was good and the entire hotel is well kept and maintained. I look forward to staying in Hampton Inn everything I travel on business trip.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Edwin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed January 14, 2014

Bed was dirty even though all the signs around the hotel emphasized clean sheets for every guest. Coming out of the shower I pulled a towel from the rack and there was hair in it. I immediately dropped it to the floor and pulled another one off with the same result. Third towel was a charm. Luckily it was only one night I had to stay. I presented the problems to the person at the desk who said that someone would call me to discuss the issues. Nobody called.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
3 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGeneralMgr, General Manager at Hampton Inn Pensacola Airport (Cordova Mall Area), responded to this review, January 16, 2014
Dear Michael M,

Thank you for your feedback. As we previously discussed, I apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and our guest are 100% satisfied with their stay.

I am glad that after speaking to you, we were able to make things right for you. If there is anything else I can do for you, please don't hesitate to contact me!

Stefanie Popp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, United States
1 review
5 of 5 bubbles Reviewed January 14, 2014

After two days of airline delays and crowded airports the staff greeted me with fast registration and room service. The room was relaxing, clean and internet service dependable. Thanks for a great stay.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Peters, United States
1 review
4 of 5 bubbles Reviewed January 13, 2014

I always enjoy staying at a Hampton Inn. The staff is so friendly and helpful. Breakfast is great and they even have one packed if I don't have time to stay. They are helpful in recommending restaurants and attractions in the area. The rooms are always neat and clean. Thumbs up, Hampton Inn!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Melinda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Pensacola Airport (Cordova Mall Area)

Property: Hampton Inn Pensacola Airport (Cordova Mall Area)
Address: 2187 Airport Blvd, Pensacola, FL 32504-8917
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Pensacola
#1 Romantic Hotel in Pensacola
#4 Business Hotel in Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Pensacola Airport (Cordova Mall Area) 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Hampton Inn Pensacola Airport (Cordova Mall Area) Hotel Pensacola
Pensacola Hampton Inn

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