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“Friendly staff”

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Courtyard Pensacola
Ranked #15 of 65 Hotels in Pensacola
Certificate of Excellence
Reviewed July 12, 2014 via mobile

Nice, well maintained hotel with an excellent staff. Facilities are average for this class of hotel (saline pool is very nice, but is indoors and the sunning area was fairly small; exercise room contains a treadmill, a bike, an elliptical and some free weights). The staff pop this place into exceptional. Their constant friendliness and attention to detail keep the place clean and attractive.

Stayed: July 2014
1  Thank Leslie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 - 116 of 216 reviews

Reviewed July 9, 2014 via mobile

We were on our way to Destin, Florida and staying here overnight to take full advantage of the next day at Destin. Upon arrival, we entered and were greeted by very courteous staff. The hotel lobby was very nice and remodeled but the hotel location and rooms need improvement. The hotel elevator flooring color (natural dark brown) but looked dirty...like a replacement was needed. It didn't help that is located across from the indoor pool and probably saturated overtime from water of pool enthusiasts. Secondly, our room had an AC unit in the room like you would find in older hotel models (near the floor and with the turn nob). Lastly, we could not help but hear at 2-3 am sounds from the expressway (motor cycles racing in the direction of Pensacola beach for about 10 mins plus the white noise of the traffic). We have stayed at various Courtyard Marriott hotels and this is a older hotel. If they can fix the rooms and noise pollution from the expressway, we might stay there again.

Stayed: July 2014
1  Thank Whatup1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2014

My boyfriend and I stayed here while visiting my sister and her family during Fiesta of Five Flags 2014. It was only 2 nights but it was a nice room in a quiet location. The room has an awkward layout so staying for a longer period of time maybe wouldn't be ideal however, like most Marriott properties the room was nice and comfortable. We had quite a large refrigerator, microwave and balcony. The property also had an indoor pool and hot tub (a little odd for FL) and both were handicap accessible.

  • Stayed: June 2014, traveled as a couple
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1  Thank FLIslandGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2014

We checked in without reservations with no problems ... our room was on the 3rd floor and really big ... the sofa makes into a comfy bed if ya need extra space ... a few problems came up, but were quickly taken care of by the staff ... the fridge didn't work and the coffee pot was on the fritz .

The staff was really helpful and gave some good advice on nearby eateries ...my only complaint on this place is that there is no free breakfast ... hence a four dot review ... I like free breakfast when I pay $175 for a room

By the way, the pool facilities and other amenities are first class and the hotel is located within walking distance of the downtown district with a lota excellent restaurants and bars

  • Stayed: June 2014, traveled with friends
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Thank sinbad5520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2014

Checked in late Friday evening. The young man at the desk, Jeffrey, was so very kind and courteous!! Check-in process was quick because of our existing reservations. There is a bistro on the property, but we didn't have the opportunity to eat there. Our room was clean and spacious. Air conditioner worked well! Although the property is near the airport, that was not a problem. The grounds were immaculate. Great location near shopping and lots of places to eat.

  • Stayed: May 2014, traveled with family
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Thank gabby63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2014

It has been quite a few years since we've stayed at a Courtyard by Marriott. We were pleased with the accommodations then, and even more so this time! The exterior was beautifully landscaped and well lit. The lobby area and Bistro was also beautiful. Jeffrey at the front desk was very friendly, as well as professional.

We had a late dinner at the Bistro, and was very pleased with our selections! The food was beautifully presented and delicious!

Our room was spacious, the decor modern and fresh, and had obviously been prepared by a thoughtful team!

We were very pleased with this well-appointed hotel and would definitely return!

Stayed: May 2014, traveled as a couple
Thank m g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2014

Placed the reservation for two rooms three months in advance...When I arrived at the designated check in time of 3PM the room was not ready. My entire family had to wait five hours for our rooms... The excuse given was that the person they had to clean the rooms only would clean them in a certain order and our rooms were last on the list. I asked repeatedly for another room, or if they could clean our room next since we had been waiting so long, and all requests fell on deaf ears... We had to wait 5 hours to get our reserved rooms, with no apology or compensation... If you want to be treated as a customer that matters DON'T STAY HERE!

  • Stayed: May 2014, traveled with family
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4  Thank Jlittle5747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Pensacola

Address: 451 Creighton Rd, Pensacola, FL 32504-6250
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Pensacola
Price Range: $112 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Pensacola 3*
Number of rooms: 90
Official Description (provided by the hotel):
If you're looking for Pensacola, Florida hotels, you'll love the Courtyard Pensacola. Our Courtyard in Pensacola, FL is just off I-10, near Pensacola Christian College (PCC) and the University of West Florida (UWF). We're minutes from emerald waters, and the pristine sands of Pensacola Beach, as well as attractions like downtown Pensacola and the Lighthouse. Our Pensacola hotel features stylish, modern decor as well as free Wi-Fi, 32" flat-screen TVs, mini-refrigerators, and microwaves in every room. Our new hotel lobby features media pod booths and a 52" GoBoard touch-screen TV. The Bistro offers delicious breakfast and dinner options with beverages from Starbucks and our full bar. Eat. Drink. Connect. After a full day, unwind in our indoor pool or fitness room. Planning an event? Our space can host up to 35. Few hotels in Pensacola can match our attention to detail, so make a reservation today! ... more   less 
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Also Known As:
Courtyard By Marriott Pensacola Hotel Pensacola
Pensacola Marriott
Pensacola Courtyard

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